Ratings based on 145 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom MA
Posted Nov 26, 2014
Pros: Once we got inside we were pleasantly surprised and loved our stay and the restaurant food.
Cons: The main entrance, we found out, features a fountain that is in terrible condition, paint wise. Badly needs sprucing up. Terrible first impression.
Location: Clark and other museums.
We had a very difficult time finding the entrance as we came into what we found out, was a back entrance. The restaurant name does not feature anything into to let you know you are also in the hotel parking lot.
for Couplesby A verified travelerfrom Middleborough Mass.
Williamstown Hotel.Posted Sep 24, 2014
Pros: The overall experience of staying in a Hotel was excellent.
Cons: The room was a tad musty smelling. Air fresheners were needed.
Location: A great area to explore, especially in Autumn when the colors are spectacular. Shopping, hiking and golfing at Taconic Golf Club is what we enjoyed.
The Orchards is situated in the heart of Williamstown Massachusetts. It is an overall great place to stay in a beautiful region. The staff was friendly and very helpful. The room we stayed in was large and well appointed. Attention to detail was evident in every way. I would recommend The Orchards to others.
for Couplesby A verified traveler
Posted Sep 9, 2014 on Hotels.com
for Business Travelersby Stephaniefrom Nj
Posted Aug 27, 2014 on Hotels.com
Very helpful and friendly staff
for Overnight Stay Before Destinationby A verified traveler
Posted Aug 26, 2014 on Hotels.com
for Familiesby Pierrefrom Herblay
très confortablePosted Aug 20, 2014 on Hotels.com
hôtel très confortable avec une chambre spacieuse même pour 4. Le service est a la hauteur, mais pourrait être plus convivial étant donné le standing de l'hôtel. Le restaurant est bien et pratique, mais l'ambiance est un peu terne et la nourriture n'a rien d'exceptionnel. L'Hôtel reste malgré tout un très bon choix.
by A verified travelerfrom Maine
Aging BeautyPosted Aug 3, 2014
The original vision for this hotel was clearly ambitious and upscale. The rooms are spacious and well appointed and the public spaces impressive. Our room faced on the interior courtyard and garden which was pleasing and restful. The lounge, where afternoon tea is served, and the library are nice touches. However, the hotel has a serious backlog of deferred maintenance. Symbolically, the plantings at the entrance court were un-weeded and several of the flowering plants had long gone to their reward. The painting around the entrance door was scuffed and peeling. The rugs in the rooms and halls were quite worn. In our room, one of the window opening devices was broken completely off. The CEO of the Hay Creek Hotels, Norman McLeod, created the company in 2005 "to focus on the acquisition, renovation and repositioning of underperforming small, upscale independent hotels" according to the Hay Creek website. The renovation part seems to have been overlooked. Finally, try to reserve a hotel on the top floor. The insulation between floors is for some reason insufficient. Our neighbors above were quite ambulatory and we were serenaded by their footsteps until the wee hours.
for Everyoneby A verified travelerfrom Westchester, NY
Nice trip to see museums.Posted Jul 7, 2014
Cons: Bigger bathtub.
Location: MassMOCA, Williams College Museum of Art, Clark Art Institute.
The hotel staff was lovely upon our arrival. Watched some World Cup soccer in the bar. Bed was comfortable.
for Business Travelersby A verified traveler
Great place!Posted Jul 4, 2014 on Hotels.com
Lovely room, service, people!
for Everyoneby A verified travelerfrom New York
This is a special, lovely placePosted Jun 20, 2014
Pros: I like the setting, the beautiful living room and library, and the guest rooms, a combination of cozy and elegant.
Location: They are walking distance from Williamstown, which is lovely and has shops, cafes, and museums, and the Berkshires location is pretty and picturesque.
I loved my stay at the Orchards hotel. It is beautiful; the library, living room, pool, the fountain outside, are all so charming and quaint at the same time. My room was comfortable, and pampered me with soaps, shampoos, lotions, and robes. The bathroom was large and the room was cozy, with a television in the armoire and access to many channels. The turndown service and housekeeping are excellent. The food at the Gala Steakhouse and Bistro is delicious, the service excellent. The hotel is in a beautiful country location, and they make you feel like a special guest. I love the cookies at the check-in desk, and the ones they leave for you at night, along with even a "sweet dreams" card and weather forecast so that you can plan your stay. It is the perfect place to get away from the city and feel special. I will be coming back!