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Reviews of Bilderberg Europa Hotel

4 out of 5
Bilderberg Europa Hotel
Zwolsestraat 2, The Hague

Reviews

8.8

Excellent

Rating 10 - Excellent. 16 out of 31 reviews" "
Rating 8 - Good. 9 out of 31 reviews" "
Rating 6 - Okay. 6 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Christian Alexander, Voorburg

Liked: Cleanliness, staff & service
Beetje outdated interieur
Stayed 2 nights in Jan 2024

8/10 Good

Elisabeth

Traveled with pets
Liked: Cleanliness, staff & service, amenities
Die Nähe zum Strand war wunderbar, auch das Frühstück. Leider nur eine begrenzte Anzahl an Parkplätzen in der Hotelgarage.
Stayed 3 nights in Mar 2024

6/10 Okay

Ivonne

Traveled with group
Liked: Staff & service, property conditions & facilities
Sehr freundliches, hilfsbereites Personal. Es gab immer wieder Schwierigkeiten mit der Klimaanlage. Leider fehlten Sitzmöglichkeiten auf dem Balkon. Gesäubert wurde oberflächlich. Ab und an versagte auch die Schlüsselkarte. Zu wenig Stauraum. Kleiner Kühlschrank wäre toll gewesen. Für ein Wochenendtrip zu empfehlen. Parkmöglichkeiten kostenlos keine Chance. Ausweichmöglichkeiten in umliegende Parkhäuser zu horrenden Preisen sind gegeben.
Stayed 3 nights in Mar 2024
Response from Sebastiano on Apr 6, 2024
Dear Ivonne,thank you for your reply.We are delighted to hear that our staff is friendlyLooking forward to see you again here

8/10 Good

Rein

Traveled with partner
Goede bedden, heeeerlijk ontbijt en vriendelijk en behulpzaam personeel, top ! Ik ben alleen vergeten te vermelden bij de receptie dat mn bedlampje niet uit wilde op kamer 515 ( technische dienst ff naar kijken misschien )
Stayed 1 night in Mar 2024
Response from Sebastiano on Apr 6, 2024
Dear Rein,thank you very much for your review!!We are looking forward to have you here again

8/10 Good

Gabriele

Traveled with pets, Traveled with family
Liked: Staff & service, amenities
Das Hotel ist sehr Zentral und sehr Hunde freundlich. Frühstück war sehr gut kleiner Tipp wenn es noch Brötchen geben würde wäre es Hervorragend. Leider entspricht das Hotel nicht ganz den Fotos und scheint renoviert zu werden anhand eines Wasserschadens in der Lobby.
Stayed 2 nights in Mar 2024
Response from Sebastiano on Apr 6, 2024
Dear Gabriele,thank you very much for your review!!We are looking forward to see you here!!

8/10 Good

Jan

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Sebastiano on Mar 28, 2024
Dear Jan,many thanks for your review.We hope to see you here again

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sebastiano on Mar 20, 2024
Thank you very much Manuela for your Review!!!Hope to see you next time here

6/10 Okay

Jacobus

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sebastiano on Mar 20, 2024
Thank you for your review.Hope next time we can reach 5 out 5 on reviews!!

10/10 Excellent

Lia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Feb 2024
Response from Sebastiano on Mar 20, 2024
Thank you very much!!

10/10 Excellent

Teuna

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sebastiano on Mar 20, 2024
Dear TeunaThank you very very much for your valuation at Bilderberg!!

6/10 Okay

Ali

Disliked: Staff & service, property conditions & facilities
Traurig ist für Expedia das drinne steht parkmöglichkeiten weshalb ich gebucht habe aber dann trotzdem ich 35 Euro Gebühr bezahlen musste. Sowas muss doch im Anzeige als gebührenpflichtig stehen.
Stayed 1 night in Feb 2024
Response from Marielle Front office Manager on Feb 24, 2024
Dear Ali,Thank you for your review. We hope you enjoyed your stay in our hotel! We are sorry to hear that the information with the option of parking is not good communicated on the website. We will contact Expedia to help to find a solution! Thank you once again for your comments, and we hope to welcome you again in the future.Best regards,MarielleFront office Manager

10/10 Excellent

Mathieu

Stayed 1 night in Feb 2024
Response from Sebastiano on Mar 21, 2024
Dear Mathieu,many thanks for your excellent review.Looking forward to see you again at Bilderberg

10/10 Excellent

Michelle

Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Natascha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles super, tolles Frühstücksbuffet, nettes Personal. Das einzige was vielleicht den ein oder anderen stören könnte ist eine fehlende Badezimmertür
Stayed 3 nights in Feb 2024
Response from Marielle Front office Manager on Feb 24, 2024
Dear Natascha,Thank you for your lovely review of our Bilderberg Europa Hotel. We are delighted to hear that you enjoyed your stay and the breakfast. We appreciate your feedback and will take it into consideration for the future.Best regards,MarielleFront office manager

6/10 Okay

Pascal

Stayed 1 night in Feb 2024
Response from Sebastiano on Mar 20, 2024
Thank you Pascal for you review.Hope to guest you here another time to try to reach 5 out of 5 on reviews!!

8/10 Good

Alexandra

Stayed 1 night in Jan 2024
Response from Sebastiano on Mar 20, 2024
Dear Alexandra we are glad to see your valuation at our hotelLooking forward to see you here again!!

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima hotel, dicht bij het strand
Alles prima in orde, adres is op 200 meter van het strand.
Stayed 1 night in Dec 2023

10/10 Excellent

Thea

Stayed 1 night in Dec 2023

8/10 Good

Geert

Liked: Amenities
De avond bediening van de bar was niet goed , was net alsof hij alles met tegenzin deed
Stayed 1 night in Dec 2023
Response from Sebastiano on Mar 20, 2024
Dear Geert,thank you for your review.Very sorry to read that our bar service was not good, we have a very good valuation for our staff so maybe there was a misunderstanding?Hope to see you here next time

10/10 Excellent

Monique

Liked: Cleanliness, property conditions & facilities
Personeel in de avond was zeer vriendelijk. Mooie kamer en goed ontbijt. Alleen de koffie is niet zo lekker. Er wordt verbouwd, maar geen showstopper voor een fijn verblijf
Stayed 1 night in Dec 2023
Response from Sebastiano on Mar 20, 2024
Dear Monique,thanks a lot for you review and to read that our staff was very friendly!!We have a choise of Lavazza Coffee, ususally it is very good.Hope to guest you again at Bilderberg

10/10 Excellent

Alexander, Rotterdam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kom je alleen, is de kamer voor alleen goed genoeg en heb je genoeg ruimte voor je spullen. Ook voor het ontbijt is er genoeg keus voor wat je er bij betaald. Mocht er iets zijn, wordt je goed geholpen.
Stayed 1 night in Dec 2023
Response from Sebastiano on Mar 20, 2024
Dear Alexander,thatnk you very much for your review.We have a lot of rooms that are perfect for any tipe of guests.Looking forward to see you here again

6/10 Okay

Alfred

Traveled with partner
Liked: Cleanliness, staff & service
Blaffende hond op één van de kamers op dezelfde gang. Warmte slecht te reguleren (een handleiding voor de airco/verwarming ontbreekt op de kamer) Gerenoveerde kamer met matige afwerking van m.n. het schilderwerk vd kozijnen, incompleet zijn van haakjes aan de muur en matige behangafwerking. Deur vd badkamer aan de onderkant aangetast door water. Zonde, want de inrichting is erg mooi. Parkeren voor €35,- per nacht, terwijl we bij de balie een gesprek opvingen van de medewerker die gasten wees op een parkeerplaats in de buurt voor €25,- per nacht.
Stayed 1 night in Dec 2023
Response from Sebastiano on Mar 20, 2024
Dear Alfred,we are so sorry to read this review.We are always ready to help you in case you do not understand how the heating works and for the parking if the guests complain for the price of our parking we suggest another parking, but it is not our parking, it is true that the apcoa parking is a bit cheaper but is also farest than our parking.We always are clear about our prices because we do not like to have unhappy guests.Hope to see you again another time here