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Reviews of easyHotel The Hague City Centre

2 out of 5
easyHotel The Hague City Centre
Parkstraat 31, The Hague

Reviews

7.6

Good

Rating 10 - Excellent. 158 out of 756 reviews" "
Rating 8 - Good. 331 out of 756 reviews" "
Rating 6 - Okay. 185 out of 756 reviews" "
Rating 4 - Poor. 56 out of 756 reviews" "
Rating 2 - Terrible. 26 out of 756 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ariel, Montreal

Traveled with partner
Liked: Cleanliness, staff & service
Very practical, but would need a bit of TLC. The electric outlets are few and oddly located. Nevertheless the bed was very comfortable and the lication very practical.
Stayed 1 night in Jan 2024
Response from Luiggi on Jan 12, 2024
Dear ArielThank you for taking the time to share your thoughts about your recent stay at our hotel. We genuinely appreciate your feedback, and it is our priority to address any concerns to enhance our guests' experience.We're pleased to hear that you found our location convenient and that you enjoyed a comfortable night's sleep on our bed. Your comfort is our top priority, and we're delighted that this aspect of your stay met your expectations.We have taken note of your comments regarding the electrical outlets and their placement. Your observations are valuable to us, and we will certainly look into improving the availability and positioning of outlets in our rooms to better accommodate our guests.Our guests' satisfaction is of utmost importance to us, and we are committed to making necessary adjustments to ensure a more enjoyable experience in the future.Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back for an even more pleasant stay.Warm regards,

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very basic amenities with no additional comfort. not even a glass or cup in the room.
Stayed 6 nights in Dec 2023
Response from Keshav on Dec 25, 2023
Dear Guest,Thank you for taking the time to share with us your thoughts regarding your stay with us. The feedback you have given us is of great value. We are sorry to hear that your stay has not been to your full satisfaction. The concept of easyHotel is that we are a budget hotel offering a high level of customer service.f your travels bring you back to The Hague in the future, we would love to welcome you again at easyHotel The Hague City Centre! Kind regards, Team easyHotel The Hague

10/10 Excellent

Datta

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really my stay in the hotel briliant. Staff behaviour is also so friendly and supportive nature so highly appreciated for great hospitality.
Stayed 4 nights in Nov 2023
Response from Roos on Nov 19, 2023
Dear Datta, Thank you for taking the time to place this wonderful review. We take pride in our concept of a central location with basic facilities for a fair price and it pleases us when our guests experience this as such. We look forward to welcoming you again at easyHotel the Hague City Centre, or one of our other easyHotels. With kind regards, Team easyHotel The Hague City Centre, Roos

6/10 Okay

Awes

Traveled with family
Disliked: Amenities, property conditions & facilities
very nice hotel but toilet door is very thin you can hear everything.
Stayed 3 nights in Oct 2023
Response from Luiggi on Oct 28, 2023
Hi from Easyhotel!. Thank you for your time to pen down a review. Read our guest experiences is our priority in order to improve all the services we offer. We really appreciate your comments about the design of the bathroom but its something unfortunately we can not modify at the moment, however we will take it into account in our renovation plans. Warm regards from all the team of Easyhotel

6/10 Okay

Verified traveler

Traveled with family
Ok needs updating
Location excellent.. everything within walking distance. Could do with an update and need a few more basic necessities. Eg Face towel
Double room
Stayed 3 nights in Sep 2023
Response from Luiggi on Oct 14, 2023
Dear Guest, Greetings from easyHotel The Hague City Centre! We feel privileged that we were able to delight you. It is very important for us to know how our guests have experienced it in our hotel. Our constant effort is to create relaxing environment and offer efficiënt and friendly service. We will definitely ensure you again have a wonderful experience on your next stay. With kind Regards, easyHotel The Hague City Centre

8/10 Good

Theolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok for the price. Kind staff. No wash cloth in bathroom.
Stayed 1 night in Aug 2023
Response from Front Desk on Aug 29, 2023
Dear Theolyn,Greetings from easyHotel The Hague City Centre.Thank you for the fantastic rating.We take pride in our innovative concept of being a budget hotel however being able to deliver a high level of service towards our guests. Featured with a central location and good basic facilities, we are still able to offer our guests a fair price and be one of the top 4 budget hotels of The Hague. We feel privileged that we were able to delight you. It is very important for us to know how our guests have experienced it in our hotel. This way we can also improve our concept and share the experience with other guests. Our constant effort is to create relaxing environment and offer efficiënt and friendly service.Kind Regards,Keshav easyHotel The Hague City Centre

8/10 Good

Kwan Ho

Liked: Cleanliness, staff & service, property conditions & facilities
This was the second time I stayed in the hotel. I like it for its location -- about 20 minutes walk from the central train station (Den Haag Centraal), 5-10 minutes from the shops, supermarkets, restaurants in the central area. One thing I like, too, is that it is just a block away from a park where weekend markets are held and is minutes away from a station for Tram Route 1, which takes you to the beautiful town of Delft and the seaside district of Scheveningen. The area around the hotel is also good for leisure walks in the morning and evening. The staff is helpful. The room is clean (though small as you should expect).
Stayed 5 nights in May 2023
Response from Luiggi on May 28, 2023
Dear Kwan, Greetings from Easy Hotel Den Haag City Centre..!!! Thank you for the fantastic rating. We feel privileged that we were able to delight you. Our constant effort is to create relaxing environment and offer efficiënt and friendly service. We will definitely ensure you again have a wonderful experience on your next stay. We appreciate too your kind words to our staff. Kind Regards Luiggi Easy Hotel Den Haag City Centre

8/10 Good

Johannes Adrian

Business traveler
Liked: Cleanliness, staff & service
Very good service at reception. Noisy Sound of ‘fan’ in room which thankfully stopped during night. Clean and adequate room.
Stayed 1 night in May 2023
Response from Luiggi on May 28, 2023
Dear Johannes, Greetings from Easy Hotel the Hague City Centre. We would like to thank you for taking the time to write down a review on your stay experience which will only enable us to serve our guest better. We take pride in our concept of a central location with basic facilities for a fair price and great staff and it pleases us when our guests experience this as such. It has been a pleasure to welcome you and we look forward to welcoming you again at easyHotel The Hague. Kind regards, easyHotel The Hague City Centre

8/10 Good

Barbara

Traveled with family
Liked: Staff & service
Disliked: Amenities
The beds were good, the linens were nice and clean. Staff was super friendly and very helpful. Tiny bathroom with shower. Love the liquid soap. One chair 2 outlet. The only thing wrong was the floor was dirty. Even after they came in to clean.
Stayed 9 nights in Apr 2023
Response from Jean on May 17, 2023
Dear Barabara,Thank you for taking the time to complete the survey and expressing your feedback regarding your recent stay with us.We are really glad that you enjoyed your stay with us quite so much. We pride ourselves on our concept with the comfy beds and great staff, so it is always good when a guest appreciates these.Your feedback is of great value to us and will help us tremendously in our efforts to maintain and continuously improve our standards to the highest level. It has been a pleasure to welcome you and we are looking forward to welcome you back soon at the easyHotel The Hague City Centre or at one of our other easyHotels.Kindest regards,easyHotel The Hague City Centre

6/10 Okay

Rima

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Jean on May 17, 2023
Dear Rima,Thank you for taking the time to complete the survey and expressing your feedback regarding your recent stay with us.We are really glad that you enjoyed your stay with us quite so much. We pride ourselves on our concept with the comfy beds and great staff, so it is always good when a guest appreciates these.Your feedback is of great value to us and will help us tremendously in our efforts to maintain and continuously improve our standards to the highest level. It has been a pleasure to welcome you and we are looking forward to welcome you back soon at the easyHotel The Hague City Centre or at one of our other easyHotels.Kindest regards,easyHotel The Hague City Centre

8/10 Good

Gabor Zsolt

Traveled with family
Liked: Cleanliness, staff & service
A lokáció és a személyzet kiváló. Kedves, segítőkész recepció. A szobák elég kicsik. A fürdő egy üveglappal van csak elválasztva az ágyaktól. A konnektorokból kevés van, és kimondottan rossz helyen. Nincs egyetlen polc, szekrény a szobában, furdőben, a földre kell tenni mindent, ami a szobában lévő 2 széken nem fér el. Pár napra így is működik a hely.
Response from Aram on Mar 26, 2023
Dear Gabor,Thank you for taking time to leave as a great review!!We take pride in our concept of a central location with basic facilities for a fair price. Regarding to your message concerning the room, we are aware that the rooms are quite compact; however, we also provide more spacious rooms such as the business room, which offers more space, an extra desk and an extra chair. Know that we are always available at the reception for such questions regarding remarks & upgrades. We look forward to welcoming you again at easyHotelThe Hague, or one of our other easyHotels. Kind Regards,Easy Hotel Den Haag City Centre

6/10 Okay

AARON

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The area us quiet and secure. The rooms are cleaned only after 5 days' stay. Cup/glasses shoukd be provided
Stayed 4 nights in Mar 2023
Response from Roos on Mar 19, 2023
Dear Aaron Kwaku Osei-mensah, Thanks for posting your review!Your feedback is of great importance. We are trying to improve our hotel with this. It is nice to hear that you felt safe in the room and that it was quiet. The rooms are cleaned for stays of more than five days, on day three usually. We understand that this is not pleasant for some guests. The concept of easyHotel is that we remove all extras from the room rate and that you can buy certain services and products yourself. An extra cleaning costs 15.00. This is useful to know for perhaps a next stay. We hope to welcome you soon!Kind regards, easyHotel The Hague City Centre, Roos

10/10 Excellent

Marie-Anne, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice hotel and well located. One door for closing both shower and bathroom, works very well!
Stayed 1 night in Feb 2023
Response from Aram on Feb 12, 2023
Dear Marie,Thank you for taking time to write down a review!! we love to read our guests opinion. We are very happy to hear that your stay has gone as hoped. We hope to welcome you more often in our hotel in the future with the best facilities.With kind regards,Aram team easyHotel The Hague City Centre

8/10 Good

Marcus

Stayed 3 nights in Jan 2023
Response from Luiggi on Jan 10, 2023
Hi Marcus! Thank you for taking the time to post this wonderful review! Thanks also for the high score, we are very happy. We are proud of our concept of a central location with basic facilities for a fair price and we like it when our guests experience it as such. We look forward to welcoming you again at easyHotel The Hague City Center, or one of our other easyHotels. Kind regards, Team easyHotel The Hague Center

10/10 Excellent

Edward

6/10 Okay

timothy

Stayed 2 nights in Dec 2022
Response from Jean on Dec 19, 2022
Hi Francis. Greetings from Easy Hotel the Hague City Centre!! I would like to thank you for taking the time to write down a review on your stay experience which gives us better quality ability for the hotel. We take pride in our concept of a central location with basic facilities for a fair price and great staff and it pleases us when our guests experience this as such. It has been a pleasure to welcome you and we look forward to welcoming you again at easyHotel The Hague. Kind regards, The Hague City Centre

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Staff are really great.
Stayed 2 nights in Nov 2022
Response from Roos on Nov 26, 2022
Dear Christine, Thank you for taking the time to place this wonderful review. We take pride in our concept of a central location with basic facilities for a fair price and it pleases us when our guests experience this as such. We look forward to welcoming you again at easyHotel the Hague City Centre, or one of our other easyHotels. With kind regards, Team easyHotel The Hague City Centre, Roos

6/10 Okay

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location to walk to centre, felt safe, liked the windows in the room. Shared a bed and the bottom sheet was too small. Soft mattress was ok but awful pillows. Nowhere to put my backpack off the floor. Could hang 4 items but needed a small table. Hot water was always available for the shower.
Stayed 5 nights in Oct 2022
Response from Luigg on Oct 28, 2022
Hi Suzanne. Thank you for taking the time to tell us about your experience at the Easyhotel The Hague City Centre. We take in pride our location on the heart of the city. I understand that the overall experience of your stay did not meet your expectations. Regards to your remarks concerning the room, we are aware that the rooms are quite compact; however, we also provide more spacious rooms such as the business room, which offers more space, an extra desk and an extra chair. Know that we are always available at the reception for such questions regarding remarks & upgrades. Also, we do have room where you can open the window, if you are planning to stay with us again just request it at the reception at the moment of your check-in. We have taken your comments into consideration. Please be rest assured that we have taken these issues with the concerned department. It has been a pleasure to welcome you and we look forward to welcoming you again at easyHotel The Hague. Warm regards

10/10 Excellent

Tarik

Stayed 1 night in Aug 2022
Response from Front Office on Aug 23, 2022
Dear Tarik,Greetings from Easy Hotel The Hague city Center!!!I would like to thank you for taking the time to write down a review on your stay experience which will only enable us to serve our guest better.We take pride in our concept of a central location with basic facilities for a fair price and it pleases us when our guests experience this as such.We look forward to welcoming you again at easyHotel The Hague, or one of our other easyHotels.Warm regards,K.KoushaleasyHotel The Hague City Centre

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022
Response from Front Desk on Aug 3, 2022
Dear Megan, Thank you for taking the time to place this wonderful review. We take pride in our concept of a central location with basic facilities for a fair price and it pleases us when our guests experience this as such. We look forward to welcoming you again at easyHotel the Hague City Centre, or one of our other easyHotels. With kind regards Keshav Koushal easyHotel The Hague City Centre

6/10 Okay

Vicki

Stayed 1 night in Jul 2022
Response from Front desk on Aug 3, 2022
Dear Vicki, Greetings from Easy Hotel The Hague city Center!!! I would like to thank you for taking the time to write down a review on your stay experience which will only enable us to serve our guest better. I understand that the overall experience of your stay did not meet your expectations.Could you please tell us what really happned during stay? I assure you of a superior experience on your next stay. Warm regards, Keshav Koushal easyHotel The Hague City Centre

8/10 Good

Gasser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has a unique ventilation system that circulates air within the room in a very wonderful way.
Stayed 1 night in Jul 2022
Response from Front Desk on Jul 14, 2022
Dear Guest, Thank you for taking the time to place this wonderful review. We take pride in our concept of a central location with basic facilities for a fair price and it pleases us when our guests experience this as such. We look forward to welcoming you again at easyHotel the Hague City Centre, or one of our other easyHotels. With kind regards, Keshav Koushal easyHotel The Hague City Centre

8/10 Good

EFTHYMIOS

Stayed 4 nights in Jun 2022
Response from Front Desk on Jul 14, 2022
Dear Guest, Thank you for taking the time to place this wonderful review. We take pride in our concept of a central location with basic facilities for a fair price and it pleases us when our guests experience this as such. We look forward to welcoming you again at easyHotel the Hague City Centre, or one of our other easyHotels. With kind regards, easyHotel The Hague City Centre

10/10 Excellent

Pem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and affordable hotel
It was clean and affordable hotel. Great location. Cozy and comfortable in the room
Stayed 2 nights in Mar 2022
Response from Front Desk on Jun 12, 2022
Dear Guest, Thank you for taking the time to place this review. We take pride in our concept of a central location with basic facilities for a fair price and good staff. It pleases us when our guests experience this as such. We look forward to welcoming you again at easyHotel the Hague City Centre, or one of our other easyHotels. With kind regards, easyHotel The Hague City Centre, Keshav

6/10 Okay

Vahid

Business traveler
Liked: Staff & service
Location
Stayed 2 nights in May 2022
Response from Roos on Jun 11, 2022
Dear Vahid, Thank you for taking the time to place this wonderful review. We take pride in our concept of a central location with basic facilities for a fair price and it pleases us when our guests experience this as such. We look forward to welcoming you again at easyHotel the Hague City Centre, or one of our other easyHotels. With kind regards, Team easyHotel The Hague City Centre

10/10 Excellent

neil

Stayed 1 night in Apr 2022

4/10 Poor

Robert

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Improvement Needed
Their was mold in the bathroom and the ceiling Overall room was dirty
Stayed 1 night in Apr 2022
Response from Roos on Apr 30, 2022
Dear Robert, Thank you for writing a review! We are sorry to hear that you did not experience a nice stay due to the mold that was in the room. We would have liked to solve this for you. If you indicate this during the stay, we would have offered you another room. Kind regards, easyHotel The Hague City Centre

10/10 Excellent

Roman

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2022
Response from Keshav Koushal on Apr 2, 2022
Dear Guest, Thank you for taking the time to place this wonderful review. We take pride in our concept of a central location with basic facilities for a fair price and it pleases us when our guests experience this as such. We look forward to welcoming you again at easyHotel the Hague City Centre, or one of our other easyHotels. With kind regards, easyHotel The Hague City Centre, Keshav

10/10 Excellent

Kyle

Stayed 1 night in Mar 2022
Response from Front Office on Mar 8, 2022
Dear Kyle, Thank you for taking the time to place this wonderful review. We take pride in our concept of a central location with basic facilities for a fair price and it pleases us when our guests experience this as such. We look forward to welcoming you again at easyHotel the Hague City Centre, or one of our other easyHotels. With kind regards, easyHotel The Hague City Centre, Keshav

10/10 Excellent

Thomas Eric

Business traveler
Liked: Cleanliness, staff & service
Well-run, comfortable and "easy". :)
Stayed 1 night in Nov 2021
Response from Easy Hotel Den Haag City centre, Rianne on Nov 24, 2021
Greetings from Easy Hotel Den Haag City Centre ..!!! I would like to thank you for taking the time to write down a review on your stay experience which will only enable us to serve our guest better. We are delighted to know that you had a good stay. We take pride in our concept of a central location with basic facilities for a fair price and great staff, so it is always good when a guest appreciates these. We look forward to seeing you again during your next visit.

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from easyHotel The Hague City Centre, Rianne on Nov 1, 2021
Thank you for taking the time to share with us your thoughts regarding your stay with us. The feedback you have given us is of great value. We take pride in our innovative concept of being a budget hotel however being able to deliver a high level of service towards our guests. Featured with a central location and good basic facilities, we are still able to offer our guests a fair price and be one of the top 4 budget hotels of The Hague. It delights us when our guests experience our concept in such a positive way. We look forward to welcoming you again at easyHotel The Hague, or one of our other easyHotels. Kind regards, easyHotel The Hague City Centre, Rianne

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Easy Hotel, Easy Move
Staff were excellent: very helpful, pleasant and flexible. I was moving house in the area and they made the experience less stressful! Cafe nearby with discount for hotel guests was also a great feature. EasyHotel is no-frills of course: hot shower, comfortable bed and good WiFi were great value for money. Only gripe really was poor soundproofing between rooms.
Stayed 1 night in Oct 2021
Response from Iracema on Oct 16, 2021
Dear guest, Thank you for your feedback! We take pride in our concept of a central location with basic facilities for a fair price and it pleases us when our guests experience this as such. With regards to your comment about the poor soundprrofing, your comment is of great importance to all of us and it will help us in our efforts to continuously maintain and improve our standards to the level you may expect from us. It has been a pleasure to welcome you and we look forward to welcoming you again at easyHotel The Hague. Kind regards, Iracema Team easyHotel Den Haag

8/10 Good

Tore

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2021
Response from easyHotel The Hague City Centre on Oct 8, 2021
Dear Tore, Thank you for taking the time to place this wonderful review. We take pride in our concept of a central location with basic facilities for a fair price and it pleases us when our guests experience this as such. We look forward to welcoming you again at easyHotel the Hague City Centre, or one of our other easyHotels. With kind regards, Team easyHotel The Hague City Centre, Roos

2/10 Terrible

sergio

Stayed 2 nights in Aug 2021

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect budget hotel
The room was very clean, stylish (for the price) and just perfect for a budget conscious travel. Direct Area is safe and pretty quiet.
Stayed 2 nights in Aug 2021
Response from Team easyHotel The Hague City Centre on Aug 27, 2021
Dear Marcus, Thank you for taking the time to place this wonderful review. We take pride in our concept of a central location with basic facilities for a fair price and it pleases us when our guests experience this as such. We look forward to welcoming you again at easyHotel the Hague City Centre, or one of our other easyHotels. With kind regards, easyHotel the Hague City Centre, Roos

8/10 Good

Marjolijn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2021
Response from Team easyHotel The Hague City Centre on Aug 14, 2021
Beste Marjolijn, Dank u voor uw beoordeling en uw opmerkingen aangaande uw recente verblijf bij ons. Het verheugt ons dat u heeft genoten van uw verblijf. Wij zijn dan ook trots op ons concept, onze comfortabele bedden, krachtige douche en fantastisch gastvrije personeel, dus het is fijn als dit ook door onze gasten zo ervaren wordt! U terugkoppeling is zeer waardevol voor ons en helpt ons ten zeerste om onze gastvrijheid en service op een hoog niveau te houden. Wij danken u voor uw bezoek en hopen u snel weer te mogen verwelkomen in het easyHotel The Hague City Centre of bij een van onze andere easyHotels. Met vriendelijke groet,

8/10 Good

Verified traveler

Stayed 1 night in Sep 2020
Response from Team easyHotel the Hague City Centre on Sep 19, 2020
Dear guest, Thank you for taking the time to place this wonderful review. We take pride in our concept of a central location with basic facilities for a fair price and it pleases us when our guests experience this as such. We look forward to welcoming you again at easyHotel the Hague City Centre, or one of our other easyHotels. With kind regards,

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and ease of location
The room was what I wanted and was comfortable. The location was perfect to get around the city and close to public transport.
Stayed 2 nights in Feb 2020
Response from Team easyHotel on Mar 1, 2020
Dear Dale, Thank you for taking the time to place this wonderful review! A 10 out of 10 thank you so much! We take pride in our concept of a central location with basic facilities for af air price and it pleases us when our guests experience this as such. We look forward to welcoming you again at easyHotel the Hague City Centre, or one of our other easyHotels. With kind regards, Team easyHotel the Hague City Centre

6/10 Okay

Binjamin

Stayed 6 nights in Feb 2020

10/10 Excellent

Tariq

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trouble-free check-in and check out cheap parking
Stayed 1 night in Feb 2020
Response from RJ on Feb 20, 2020
Dear Tariq, Thank you for taking the time to place this wonderful review! We take pride in our concept of a central location with basic facilities for af air price and it pleases us when our guests experience this as such. We look forward to welcoming you again at easyHotel the Hague City Centre, or one of our other easyHotels. With kind regards, Team easyHotel the Hague City Centre

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Team easyHotel Den Haag on Feb 12, 2020
Dear Yesenia, Thank you for taking the time to place this wonderful review. 10 out 10 Thank you so much! We take pride in our concept of a central location with basic facilities for af air price and it pleases us when our guests experience this as such. We look forward to welcoming you again at easyHotel the Hague City Centre, or one of our other easyHotels. With kind regards, Team easyHotel the Hague City Centre

10/10 Excellent

Verified traveler

Stayed 6 nights in Jan 2020
Response from rj on Feb 3, 2020
Dear guest, Thank you for taking the time to place this wonderful review! We take pride in our concept of a central location with basic facilities for a fair price and it pleases us when our guests experience this as such. We look forward to welcoming you again at easyHotel the Hague City Centre, or one of our other easyHotels. With kind regards, Team easyHotel the Hague City Centre

10/10 Excellent

petros

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A good choice in general, value for money
The staff is very helpful and kind. Location is great next to the centre of the Hague. Minor improvements required in the room conditions (a bit more space and there was only a small ceiling window at the ground floor where i have been staying).
Stayed 1 night in Jan 2020
Response from Team Easyhotel the Hague City Centre on Jan 23, 2020
Dear Petros, Thank you for taking the time to place this review! We take pride in our concept of a central location with basic facilities for a fair price and it pleases us when our guests experience this as such. With regards to your remarks concerning the room, we are aware that the rooms are quite compact; however we also provide more spacious rooms such as the superior double room, which offers more space, a extra desk and an extra chair. Know that we are always available at the reception for such questions regarding remarks & upgrades. We look forward to welcoming you again at easyHotel the Hague City Centre, or one of our other easyHotels. With kind regards, Team easyHotel the Hague City Centre

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My home away from home. I love your staff.
Stayed 1 night in Jan 2020
Response from Team easyHotel the Hague City Centre on Jan 23, 2020
Dear Gina, Thank you for taking the time to place this wonderful review! Also thankyou for the compliments to our staff, we appreciate that. We take pride in our concept of a central location with basic facilities for a fair price and it pleases us when our guests experience this as such. We look forward to welcoming you again at easyHotel the Hague City Centre, or one of our other easyHotels. With kind regards, Team easyHotel the Hague City Centre

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff on the desk who were helpful about early check in (£5) and a locker for my suitcase after check out (£3). VERY comfortable beds too! No kettle which I forgot about but coffee machine which you pay for downstairs
Stayed 1 night in Jan 2020
Response from easyHotel The Hague City Centre on Jan 15, 2020
Dear Rosie, Thank you for taking the time to place this wonderful review. 10 out of 10, Thank you so much! We take pride in our concept of a central location with basic facilities for a fair price and it pleases us when our guests experience this as such. We look forward to welcoming you again at easyHotel the Hague City Centre, or one of our other easyHotels. With kind regards, Team easyHotel the Hague City Centre

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were absolutely excellent. Friendly, helpful and a joy to encounter. Really didn’t like the fact that the room wasn’t even dusted - after 3 nights of two adults in a small space - just not hygienic.
Stayed 3 nights in Dec 2019
Response from RJ on Dec 14, 2019
Dear guest, Thank you for taking the time to place this wonderful review! We take pride in our concept of a central location with basic facilities for a fair price and it pleases us when our guests experience this as such. Regarding your comments of no cleaning during your stay: The concept of easyHotel is that we take out all of the extra's out of the room price as to give our guests the choice of paying for them. As such, your room does not get cleaned during your stay, unless you choose to pay for this option. As this is a new and original concept, perhaps this has lead to some confusion. We look forward to welcoming you again at easyHotel the Hague City Centre, or one of our other easyHotels. With kind regards, Team easyHotel the Hague City Centre

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Team easyHotel on Dec 10, 2019
Dear Sharon, Thank you for taking the time to share with us your thoughts regarding your stay with us. We take pride in our innovative concept of being a budget hotel however being able to deliver a high level of service towards our guests. Featured with a central location and good basic facilities, we are still able to offer our guests a fair price and be one of the top 4 budget hotels of The Hague. It delights us when our guests experience our concept in such a positive way. We look forward to welcoming you again at easyHotel The Hague, or one of our other easyHotels. Kind regards,

6/10 Okay

Verified traveler

Disliked: Staff & service, amenities
Stayed 1 night in Dec 2019
Response from rj on Dec 5, 2019
Dear guest, Thank you for taking the time to place this wonderful review! We take pride in our concept of a central location with basic facilities for a fair price and it pleases us when our guests experience this as such. We look forward to welcoming you again at easyHotel the Hague City Centre, or one of our other easyHotels. With kind regards, Team easyHotel the Hague City Centre

8/10 Good

Rashid

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Lovely staff, the rock smelled like cigarettes tho
Stayed 1 night in Nov 2019
Response from RJ on Nov 6, 2019
Dear guest, Thank you for taking the time to place this wonderful review! Also a big thank you for the nice words about our staff! We take pride in our concept of a central location with basic facilities for a fair price and it pleases us when our guests experience this as such. I am sorry to hear about the smell, could you please tell us what you mean by "the rock"? We look forward to welcoming you again at easyHotel the Hague City Centre, or one of our other easyHotels. Kind regards, Team easyHotel the Hague City Centre