Ratings based on 157 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler

nice hotel

Posted Sep 1, 2014
Pros: rooms
Cons: hot breakfast
Location: you need bus to go in the center of the city return bus stop is very far the closest one has every thirty minute route of bus
large rooms very comfortable beds very good toillet very expencive breakfast for its qualit
4 out of 5
Recommended
for Families
by A verified traveler

Good family hotel

Posted Aug 28, 2014
Pros: Friendly and helpful staff and good for families.
Cons: Decor in some areas and there is the space to have even more childrens' facitilies.
Location: You need to take the bus to Leiden Central as there is nothing immediately adjacent to the hotel. There is a McDonalds about a ten minute walk away.
Lovely hotel with great facilities for children including swimming pool, bouncy castle, soft play and table tennis etc. Staff were friendly and helpful. Breakfast buffet was very appetising with plenty of choice and kids eat free at all buffet meals when dining with adults who are staying at the hotel. The free shuttle to Leiden Central was not running unfortunately due to the holiday period. If I was staying in Leiden again I would definitely return to the Holiday Inn and would certainly recommend it to others. The other bonus was the offer of 5 Euros to spend in the bar on a daily basis if you chose not to have your room cleaned. You still get fresh towels, mugs, tea and coffee etc so this was a bonus.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel close to physics department

Posted Aug 27, 2014
I very much enjoyed my stay. The staff were very helpful and I got to watch Germany hammer Brazil.
4 out of 5
Recommended
for Everyone
by A verified traveler from Aruba

Pleasant hotel. Nice and helpful staff.

Posted Jul 26, 2014
Pros: Quiet room, good breakfast buffet, parking space, nice staff
Cons: Bathrooms may be remodeled. They are quite outdated.
Location: For us location was good.
Very good breakfast buffet. Plenty parking space not like the center of Leiden. WiFi ok. Quiet room.
3 out of 5
by A verified traveler from NC

Check your minibar

Posted Jul 16, 2014
We were charged for items from the minibar that we did not consume. Check your inventory. Otherwise, this was a good experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cambridge UK

Super hotel

Posted Jul 15, 2014
Very friendly staff. Excellent setting with lovely jungle features and giraffes. Pool was enjoyed by the children but the pool area was a little hot.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Tx

Family Getaway Hotel

Posted Jul 12, 2014
We were a family of. 6: grandparents, parents, two grandchildren ages 10 & 12, finishing a 2 week drive around northern Europe. Kids had a great time playing table tennis, using the pool & expending energy in a constructive way. Having dinner there and watching World Cup games completed a delightful European Tour. Kids ate free which was also nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Good value.

Posted Jul 10, 2014
Pool and gym v nice. Buffet ok but a bit expensive. Went out every morning for breakfast. Good base to explore Delft, Kinderdijk, Gouda and Amsterdam. We used the park & ride to Amsterdam for the €8 parking but take care to follow instructions carefully to get discount!
4 out of 5
Recommended
for Families
by A verified traveler

No far from Airport

Posted Jun 16, 2014
Pros: Breakfast buffet was great.
Cons: Beds were too hard.
Location: Great location for driving, but not so much for walking.
Hotel was good value for the money. Family orientated. Beds were a bit too hard.
3 out of 5
by A verified traveler from Florida, USA

Inconvenience location

Posted May 21, 2014
Pros: room is clean and friendly staff.
Cons: shutter bus service should provide every 15 minutes instead of 30 minutes
Quite a distance from the city center and train station. This hotel is better for who travel with car.