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Reviews of Campanile Delft

3 out of 5
Campanile Delft
Kleveringweg 53, Ypenburgse Poort, Delft

Reviews

7.8

Good

Rating 10 - Excellent. 174 out of 759 reviews" "
Rating 8 - Good. 368 out of 759 reviews" "
Rating 6 - Okay. 164 out of 759 reviews" "
Rating 4 - Poor. 30 out of 759 reviews" "
Rating 2 - Terrible. 23 out of 759 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

fadoua

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very unfriendly, unwilling to accommodate my request for a twin double bed
Stayed 1 night in Dec 2023

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

maria

Stayed 4 nights in Sep 2023

10/10 Excellent

Klaus-Dieter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to be!
Stayed 7 nights in Sep 2023

10/10 Excellent

Helen

Stayed 1 night in Sep 2023

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía
Stayed 3 nights in Sep 2023

2/10 Terrible

Colton

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is old and dirty! Staff is great and location perfect!
Stayed 3 nights in Aug 2023

10/10 Excellent

Mrs U

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, nice people, Limusine is great= the dog.
Stayed 4 nights in Aug 2023

6/10 Okay

SHEIKH, Paramaribo

Hotel is getting old !
Stayed 4 nights in Jul 2023

2/10 Terrible

Stephanie

Business traveler
Liked: Cleanliness, property conditions & facilities
Limited shops around
Stayed 2 nights in Jul 2023

4/10 Poor

Nicola, Amherstview

Traveled with group
Disliked: Staff & service, property conditions & facilities
This place was terrible. There was only one outlet close to the beds. The carpets looked so outdated and dirty. There are zero options for dining. Transportation was out of the way (20 min walk to tram). Water pressure was basically non existent- what was the point in showering.
Stayed 2 nights in Jun 2023

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For the price it was excellent. The staff were both courteous and efficient. The double room was roomy and clean. The facilities were excellent including a landline. Nothing to fault
Stayed 1 night in May 2023

10/10 Excellent

nir

Liked: Staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in May 2023

10/10 Excellent

Rafal

Stayed 1 night in May 2023

10/10 Excellent

Abdulkarim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good all around. Excellent breakfast choices.
Stayed 3 nights in May 2023

6/10 Okay

Edison fernando

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The shower doesn’t work correctly. No breakfast with a high price per night.
Stayed 1 night in Apr 2023

6/10 Okay

Fulurans

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor
The room was so bad smiles the toilet light was not working dirty carpet poor internet connection great staff not recommending this hotel
Stayed 5 nights in Feb 2023

2/10 Terrible

August

Stayed 5 nights in Jan 2023

6/10 Okay

Mary, APO

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We have been going here several times a year, for almost 10 years. Now, however, the place is extremely run down: carpets threadbare, pictures very dated, wear showing everywhere. New evening staff very rude. Not returning again.
Stayed 2 nights in Sep 2022

2/10 Terrible

R. A.

Stayed 2 nights in Sep 2022

10/10 Excellent

Said

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Hermanus

Stayed 10 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

6/10 Okay

Verified traveler

Meh
We stayed often in this hotel but this time it was very unsatisfactory. At check-in a lady colleague yelled to other 2 male colleagues. When arriving in room we were called that we paid to much, when arriving at the desk it seems to be a mistake. Breakfast not included so booked it at check-in. Also here, some items were not restocked at all (fruit yoghurt, frysian bread, viennoiserie, etc). You can see the kitchen through a window in the restaurant. Definitely not working according to HACCP. Putting defrosted bread back in the freezer, window was very greasy, dirty cutlery).
Stayed 1 night in May 2022

8/10 Good

Mary, APO

Traveled with family
Liked: Cleanliness, property conditions & facilities
Always a good place to stay. Staff were not as attentive as previous visits.
Stayed 1 night in May 2022

10/10 Excellent

Daiga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place; friendly staff; reception 24/7; easy parking; close city centre.
Stayed 1 night in Apr 2022

8/10 Good

Cormac

Stayed 1 night in Apr 2022

2/10 Terrible

Semion

Traveled with family
Disliked: Staff & service
Be careful with your payments
The rooms were OK, but the accounting is a mess. I had a daily dinner in the hotel, paying it on the spot. When checking out, the reception person declared, that I haven't paid a single bill and need to pay it all again. None of my payments were accounted on the hotel statement. Now, I will have to get the statement from the bank and claim the refund from the hotel. Not recommended.
Stayed 6 nights in Aug 2021

8/10 Good

Vlad

Business traveler
Liked: Staff & service
Stayed 1 night in Sep 2020
Response from Team Campanile Delft on Oct 13, 2020
Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2020
Response from Team Campanile Delft on Oct 13, 2020
Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Antony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff here are amazing
Clean convenient and comfortable. The staff here are really what makes the hotel.. they were outstanding. From check in to check out they were professional, happy and helpful. We ate a meal here and had a drink at the bar, which was very nice. I cant thank the girls enough. Outstanding job ladies. Thanks again. I hope to see you again and i obviously highly recommend this hotel to any other guest.
Stayed 1 night in Sep 2020
Response from Team Campanile on Sep 29, 2020
Dear Sirs,We would like to thank you kindly for your high praise! We really appreciate this, thank you very much! Hope we see you again very soon! Kind Regards, Team Campanile

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE STAFF HERE ARE AMAZING
Very comfortable and very convenient. Well priced for what you get. The staff here are amazing
Stayed 1 night in Sep 2020
Response from Team Campanile Delft on Oct 13, 2020
Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 10 nights in Jul 2020
Response from Campanile on Aug 16, 2020
Thank you! Kind Regards, Team Campanile

2/10 Terrible

fengshu

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked twin beds room, gave us one bed room, also no quilt more for us available. No service . Very bed experience. Never back again no recommend
Stayed 1 night in Jul 2020
Response from RL on Aug 12, 2020
Dear Fengshu, Thank you for taking the time to share your experience, We learn a lot from feedback like this. We hope to welcome you again so you can see that we took your review serious and give you the experience you deserve. With kind regards, Rick

6/10 Okay

Johannes

Stayed 1 night in Jul 2020
Response from Campanile on Aug 16, 2020
Thank you! Kind Regards, Team Campanile

8/10 Good

Lucian

Liked: Staff & service
Stayed 2 nights in Feb 2020
Response from Campanile on Mar 4, 2020
thank you!

8/10 Good

Abdalla, Manchester UK

Traveled with group
Liked: Cleanliness, staff & service, amenities
The staf reception is excellent and Helpful. Very clean and quite. Facility is not perfect no sockets to charge the phone cleaners did not changed any towels. But overal happy Thank you
Stayed 2 nights in Feb 2020
Response from Campanile on Mar 4, 2020
We would like to thank you for kindly for your high praise!

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2020
Response from Campanile on Feb 4, 2020
Thank you very much!

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Only stayed for work, judith one the staff was very nice and friendly . Breakfast was ok.
Stayed 3 nights in Jan 2020
Response from Campanile on Feb 4, 2020
Dank u wel!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Great location. We have stayed here many times, however, it seemed a little run down this visit.
Stayed 1 night in Jan 2020
Response from campanile delft on Jan 10, 2020
We would like to thank you for sharing with us your review of our hotel.

10/10 Excellent

celine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel.
Nice hotel and staff on the outside of town. We had a car therefore it was very easy to travel once we left the city center. Easy parking, easy check in and comfortable beds...very good. Affordable and good enough for our visit to Delft.
Stayed 1 night in Dec 2019
Response from campanile delft on Jan 10, 2020
Many thanks for your nice review, we are happy to hear that you had a nice stay, we hope that you had a overall nice stay in the Netherlands and hope to see you back in our hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2018
Response from Team Campanile on Jan 10, 2020
Thank you for rating us! Kind Regards,

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly uncomfortable beds. Dirty room. Active construction site next door that started every morning at 7 am. Could not heat the room above 22 C. Towels not clean. Tea not replaced daily. Rude and ineffective staff. Do not recommend.
Stayed 6 nights in Nov 2019
Response from Campanile on Dec 11, 2019
We would like to thank you for reaching us via Expedia. Your feedback is both very valuable, as it allows us to identify where improvements are needed and very disappointing, as we’ve failed in making your stay at our Campanile hotel as pleasant as we hoped it would be .Kind Regards, Team Campanile

6/10 Okay

E-Lorraine

Disliked: Staff & service, room comfort
Stayed 3 nights in Oct 2019
Response from Campanile on Dec 11, 2019
We are delighted to read your stay was that nice, thank you! Kind Regards, Team Campanile

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended for business trips
Regular user of this hotel, the only drawback is the limited choice and infrequent changing of the menu.
Stayed 3 nights in Oct 2019
Response from Campanile on Dec 11, 2019
Dear Tony, thank you so much for the nice ranking, we hope we see you again in the future. Kind Regards, Team Campanile

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give your review a title (couldn't think of one!)
A good solid hotel. Clean and well maintained. Friendly and efficient staff. Have used before and happy to use again.
Stayed 1 night in Oct 2019
Response from campanile on Dec 11, 2019
We would like to thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a great experience at our hotel.

8/10 Good

Peggy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Surprised to find our rooms not ready after we were given our keys to check in. But were provided with a complimentary glass of wine while we waited less then an hour. Rooms were comfortable, pillows a bit on the hard side. We included breakfast which had a nice variation. The staff was very nice and everyone speaks English which we find amazing with the Dutch. We had a car so it was easy to get to Delft center.
Stayed 1 night in Sep 2019

10/10 Excellent

Hongbin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
It w as difficult to find and no facilities in area
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean and great breakfast also the reception staff was helpful
Stayed 3 nights in Aug 2019