Ratings based on 234 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Centralt hotell

Posted Jan 17, 2015
Nöjd med hotellet, ligger centralt och har bra frukost.
Comment from Hotel Management
Jan 23, 2015 by Arjan Knijff, Hotel Management
Thank you for your comments, we are glad to hear that you have enjoyed your stay and we hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom etten-leur

zeer goed stadshotel in het centrum

Posted Jan 13, 2015
zoals eerder vermeld: uitstekend stadshotel in het centrum
Comment from Hotel Management
Jan 19, 2015 by Arjan Knijff, Hotel Management
Hartelijk dank voor uw positieve comments, wij hopen u nogmaals te mogen verwelkomen!
5 out of 5
Recommended
for Everyone
by A verified traveler

en plein centre ville. les enfants ont adores!

Posted Jan 8, 2015
Cons: à enléver les spots aveuglants qui sont dirigés dans les fenetres de 3me étage. Le lits de la chamber 305 est trop dure, à la limite bancale.
Super petit dejeuner! merci à toute l'équipe de restaurant. le personnel est très sympa et très efficace. bravo!
Comment from Hotel Management
Jan 13, 2015 by Arjan Knijff, Hotel Management
Merci beaucoup for the great score and the wonderful feedback. We hope that we may welcome you again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Gozo

Perfectly situation for our city break

Posted Dec 17, 2014
Pros: The helpful staff, the large warm clean room, the comfortable bed
Cons: The toilet rolls! They were on the cheap side
Location: Perfect location for Den Haag; close to all attractions, railway station, museums, shops, cafes and restaurants etc
Stayed here for three nights in December 2014 and could not fault it in any way. We walked in to a smiling welcome and a quick check in. I had asked for a quiet room, which we got on the 5th floor - perfect; The view across Den Haag was a real plus.. The room was definitely above average; spotlessly clean, large comfortable bed with crisp white bedding and lovely pillows. We'd have preferred one shared duvet, but had 2 singles on the bed; not really an issue. Bathroom was large with huge shower, lots of hot water, plenty of towels, complimentary shampoo, shower gel, body lotion, shower cap, shoe shine, tissues etc. A large magnifying mirror was a real plus! The room had tea and coffee making facilities, and the staff were more than happy to provide extra as we drink a lot of coffee. There was a small fridge, which was great for keeping our milk fresh. The room had ample storage, hangers and a safe. There was a desk for working if you needed to, and a flat screen TV with some UK channels. Prices in the hotel were high for drinks (we did not eat here) but then we found Den Haag expensive in general, so the hotel was no exception. The hotel is very well placed for all the attractions of Den Haag Check out was a leisurely 12pm and we could leave our luggage at no extra cost. The staff were helpful and called us a taxi for the station when we asked. All in all, this was one of the best hotels we have stayed in on our travels and one we look forwards to staying in again.
Comment from Hotel Management
Dec 21, 2014 by Arjan Knijff, Hotel Management
Many thanks for taking your time to tell us about your experience. We are glad to hear that you have enjoyed your stay with us in the hotel and in The Hague and hope to welcome you again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brabant

Prima hotel, midden in Den Haag

Posted Dec 5, 2014
Pros: - Ligging - Personeel - Kamers zijn mooi en ruim - Prettige sfeer - Schoon
Location: - Mooie stad, veel winkels, hele goede restaurantjes, genoeg te doen!
Een weekend geweest en dat is goed bevallen. Geen slechte punten aan te merken: vriendelijk personeel, de kamer zag er tiptop uit. De ligging is prachtig; onze kamer keek uit op het spui en binnen enkele minuten sta je midden in de winkelstraat. Prettig hotel dat ik iedereen kan aanbevelen!
Comment from Hotel Management
Dec 6, 2014 by Arjan Knijff, Hotel Management
Hartelijk dank voor de mooie comments, fijn dat u genoten heeft in het hotel en in Den Haag en hopelijk tot ziens!
5 out of 5
Recommended
for Couples
by A verified travelerfrom Norwich

Truly central

Posted Dec 4, 2014
Pros: Central position was really good being only 10 minutes walk from Den Haag Centraal rail station. Tram and bus services ran past the hotel door.
Cons: Nothing
Location: Liked being near tram. Tram number 1 took us to Delft in one direction and Schnevingen in the other. 5 minutes walk from main stores in centre.
A friendly hotel with all staff whether on reception or elsewhere in the hotel extremely helpful and responsive to requests for help.
Comment from Hotel Management
Dec 6, 2014 by Arjan Knijff, Hotel Management
Many thanks for the wonderful feedback and hopefully we will see you again!
4 out of 5
Recommended
for Couples
by dominique

This traveler left a rating score only Posted Nov 16, 2014 on Hotels.com
4 out of 5
Recommended
for Couples
by A verified traveler

Angenehmes Städtehotel

Posted Nov 14, 2014 on Hotels.com
Sehr zentrale Lage in der Innenstadt; ist von innen sehr viel schöner als man von außen erwartet; gutes Frühstück würden es wieder buchen
Comment from Hotel Management
Jan 17, 2015 by Arjan Knijff, Hotel Management
Thank you for your kind feedback. We are glad that you have enjoyed your stay and look forward to welcoming you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Leuk hotel in Den Haag

Posted Nov 10, 2014
Leuk verblijf bij mercure in Den Haag met prima service
Comment from Hotel Management
Nov 27, 2014 by Arjan Knijff, Hotel Management
Hartelijk dank voor uw mooie comments en wij zijn blij te horen dat u een fijn verblijf heeft gehad! Hopelijk tot ziens.
3 out of 5
Recommended
for Couples
by A verified traveler

Kamers niet geluidsdicht

Posted Nov 4, 2014 on Hotels.com
Heerlijk verblijf gehad. Wel viel het geluid heel erg tegen. We zaten aan de kant van het theater, en hebben de hele zaterdag trommellawaai van de straatartiesten in onze kamer gehad, ondanks dat de ramen helemaal dichtzaten. Dat vonden we erg jammer, omdat we juist gingen voor de rust en stilte.
Comment from Hotel Management
Jan 17, 2015 by Arjan Knijff, Hotel Management
Dankuwel voor uw reactie. Helaas waren de trommelaars op het Spuiplein voor ons net zo'n verrassing als voor u. Desondanks fijn dat uw verblijf is bevallen. Graag tot ziens!