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Reviews of New City Hotel Scheveningen

2.5 out of 5
New City Hotel Scheveningen
Renbaanstraat 1, The Hague

Reviews

7.0

Good

Rating 10 - Excellent. 23 out of 140 reviews" "
Rating 8 - Good. 52 out of 140 reviews" "
Rating 6 - Okay. 38 out of 140 reviews" "
Rating 4 - Poor. 17 out of 140 reviews" "
Rating 2 - Terrible. 10 out of 140 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

mark

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

Braam

Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay in the Hague, easy walking distance to the beach, pier, shopping, transportation etc. Friendly staff and great rooms and service
Stayed 2 nights in Aug 2021

10/10 Excellent

Jadwiga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and affordable way of spending time
The hotel is really cute and the service is very polite and helpful. The bathroom is small and in the corridor but it is absolutwly enough for the stay. Always clean. There is a sink in the room which helps. The only thing iI wish it had was a kettle to boil the water for a morning coffe, which I always have with me. I love the stay. So convonient to the beqch, tram stop. Easy commute to the ctr of The Hague
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020
Response from jason on Mar 14, 2020
thanks

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Basic but with friendly service
This hotel has an excellent location as it is close to several tram stops (and the beach if you need it), although you might want to reconsider in case you prefer sound proof walls and cannot lift heavy luggage up very narrow stairs. Be mindful of the Reception closing at 10pm, it is also in a different building. The room was indeed very basic, but bed sheets were clean, the quilt warm and the pillow comfy. Special thanks to the Reception staff who was very friendly and also prepared me scrambled eggs for breakfast (included in the price).
Stayed 1 night in Feb 2020
Response from jason on Mar 14, 2020
thanks for your comments and wish you a nice day further!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 18 nights in Sep 2019

8/10 Good

Jeff

Liked: Staff & service, room comfort
It's Ok...
Small room all I needed , Great Location, Very Noisy
Stayed 1 night in Jan 2019
Response from Michael on Feb 5, 2019
thank you very much for yor review. We are glad that you enjoy your stay with us

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Hmmm. Hard to say. Single room(single bed) was my choice and this hotel was the cheapest price and they provide breakfast. Single room has single bed, a TV, and small wash basins. Guests for single room share toilet and shower booth. I don't know the culture in Holland and especially the Hague. But honestly I surprised at first time. Nearby hotels closely located maybe the same.
Stayed 6 nights in Nov 2017

10/10 Excellent

Asun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomended
Nice hotel based on a beautiful area. The accommodation was perfect with all types of services around and very close to the sea and local transport.
Stayed 12 nights in Oct 2017

6/10 Okay

jacqueline, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a pleasant stay in this hotel. Our 2nd floor room was clean, simple but comfortable and quiet. The staff was helpful and friendly.
Stayed 3 nights in Sep 2017

8/10 Good

Kyle, New York

Liked: Staff & service, room comfort
Small basic hotel close to beach
The hotel is basic. Friendly staff, small and basic rooms with no extra amenities. Big balcony was a nice plus, also free breakfast was quaint and nice. I'd reccomend if you're on a budget!
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
This hotel is split between two locations on the same street, only a few tens of metres apart. My ground-floor room was basic, a little dated, but comfortable and good value for money given the location. The staff were very friendly and welcoming. WiFi was very good to have, but a little slow.
Stayed 2 nights in Jun 2017

6/10 Okay

Corinne

Liked: Room comfort
Basic hotel with a great location
1) There is no parking with the hotel, the reception person was only able to offer limited assistance, telling us to park on the road or on the street and that we had to feed the meter every 2 hours! We had to ask about the overnight hours. Oh, it was free starting at midnight. This is difficult if you decide to go to be before midnight. 2) When we returned from dinner we went to our room and the internet was not working, our devices said that the modem needed to be rebooted. At 23:40 we called to the reception to ask them to reboot the modem. The response was: "No. you can check your emails in the morning." I have never been told by a hotel as to when I can conduct my personal or business internet activity. This was absurd! 3) There were permanent white stains on our blue carpet. 4) Aside from these 3 things: the beds were very comfortable and the breakfast was decent. 5) our friends stayed in the room on the 2nd floor and their room was very small and they had to walk through the shower stall in order to reach the toilet area - very strange.

6/10 Okay

Furkan

Quiet, Unpretentious and Did the job
It'a a good enough hotel if you want a clean bed. The single room is literally bed, a small desk, a mounted TV and a sink. Bathroom is theoretically shared, but is right next door so it's basically yours. It doesn't claim to be any more than it is. The local area is quiet and residential but local amenities are a short walk away. I only stayed here because all hotels closer to Amsterdam at a reasonable price were full. Was I disappointed? no. Would I stay again? given the same circumstances I would be fine to stay again. I left before breakfast so can't really comment on the food service...Parking however was on-street pay parking and availability was limited...something to consider if you're driving

10/10 Excellent

Kwaku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent for money
Easy transportation access and friendly staff

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to transport and comfortable room
Stayed 4 nights. Was good

6/10 Okay

markus

Disliked: Property conditions & facilities
hotel
Bad basement room.

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
sip it
Very poor - avoid it !

4/10 Poor

Sheila, Hadleigh Essex

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Don't stay here!
Staff helpful with luggage Room 31 probably the best. Breakfast appalling.cold eggs,fatty bacon every day.two stars are too many.would not recommend
Dear Shiela, Thank you for your stay at our hotel. We apologize for any unpleasant experience, in this case the breakfast. We try to do our best to satisfy our hotel guests, if you had special requests (non-fatty or vegetarian) for your breakfast you can always tell us. Have a nice day and take care!

6/10 Okay

Ashraf, US

Good
Wasn't that bad but they have bad wifi

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is a vegetarian restaurant in the lobby -- only open for supper, but very handy after coming back from a day out. The nearby beach made for many lovely visits. The room was small, but that went with being inexpensive, so I was happy.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Good value.
Great value for what you pay. Staff were great. Very basic but clean. Breakfast better than expected.

8/10 Good

Johnny, Los Angeles

Liked: Cleanliness, staff & service, room comfort
A pleasant stay
Very nice service. A pleasant to stay in this hotel. Hotel and rooms are clean overall. In the Walking distance to beach. Room rates are very reasonable for the size and location.

8/10 Good

Alaric, Bay Area, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid choice of a hotel in Scheveningen
I stayed at this hotel for 15 nights while on a school trip. I booked a single room with a shared bathroom. I liked that breakfast was included (and the breakfast was actually quite good), that the internet was fast, and that it provided easy access to everything in the city while being in a quiet neighborhood. The main problem was the bathroom. It was well kept but the architect or whoever designed it made a fundamental mistake. The shower and toilet are in the same room with no floor separator (the room is quite small). This meant that when someone takes a shower, water will get all over the floor of the bathroom and will not be confined to the area around the shower. In a way it is understandable as having a very short barrier to prevent the water from flooding the rest of the bathroom might cause injuries. In the end, it was simply annoying though.

10/10 Excellent

Jarek, Den Haag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay
Great value for the money. Ideally located close to the beach and most facilities in Scheveningen. The place is quiet, very clean and safe - it will do great if you need somewhere to stay for the night. The free wifi was running all the time and it was fast. Would happily stay here again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very enjoyable stay,breakfast was fantastic with a buffet style ,friendly staff,clean room at a very reasonable price,second year in a row I have used this hotel and will stay there again,great value for money and a stones throw from public transport [trams].

10/10 Excellent

Foo, Austin, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modest, very friendly.
Its really a nice hotel. Very close to the #9 tram. The staff was really very nice. Breakfast is great. If you're looking for modest accommodations, I would recommend without hesitation.

8/10 Good

Erin, Köln, Germany

Liked: Cleanliness, staff & service
Beach Trip
I had a great time there. The breakfast was good. The location was perfect. The beds were comfy.... the bathroom had the type of shower curtains that touch you while you shower. I hate that!!

8/10 Good

Sherie F, Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for area.
Parking is very difficult,around here.wish they advertised the fact they sell a parking permit for 12 euros overnight,before I parked my car in the multi storey at €20 overnight.(5 mins walk away)otherwise it's on an hourly basis,meaning you have to get a new ticket every hr until midnight! anywhere around here.if you want a parking permit make sure you get there in the afternoon,as they are limited and on first come basis. Overall ,basic,very clean and friendly .the lady will even cook you fried eggs at breakfast.

8/10 Good

Mike, Vernon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK hotel

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value
Excellent value hotel in a perfect location in Scheveningen. Only a few minutes walk to the beach and trams to Central Hague. The staff are so friendly and helpful too. Rooms are newly renovated and very clean. Will be back

6/10 Okay

johanna

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nou er was maar weinig goed moest 3 keer per dag om handdoeken vragen Er zouden toilet artikelen aanwezig zijn maar dat was er niet en ook de koffie en thee faciliteiten waren niet aanwezig
Stayed 3 nights in Mar 2024

6/10 Okay

Hendricus Marcus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I had a small on person room with shared bathroom,that "bathroom" could be a lot cleaner and perhaps an idea for the staff to clean those (shared) areas multiple times a day.
Stayed 2 nights in Nov 2023

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goede bedden en belangrijkste voorzieningen voor een degelijke prijs. De afstand tussen hotel en boulevard was relatief kort en daarmee ook een pluspunt.
Stayed 1 night in Sep 2022

6/10 Okay

Cassandra

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Ligging uitstekend tov strand. Kamer wel erg eenvoudig voor de prijs, geen zeepjes of iets dergelijks aanwezig, dat vind je tegenwoordig in nagenoeg ieder hotel. Alleen zeep bij de douche. Slechts 1 handdoek per persoon. Wel een waterkoker aanwezig maar geen kopjes thee of koffie aanwezig. Vies badmatje. Douche zag er niet echt proper uit. Douchegordijntje is niet meer van deze tijd, is onhygiënisch. Personeel nauwelijks contact mee gehad. Bedden waren proper en goed. Zou dit hotel qua accomodatie niet aanraden, heel eenvoudig. Wel wat de ligging betreft.
Stayed 1 night in Sep 2022

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut
Stayed 2 nights in Jul 2022

10/10 Excellent

Markiewicz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut
Stayed 1 night in Jul 2022

4/10 Poor

ATJ

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Het hotel en de service was behoorlijktereurstellend. Het begon met een parkeerprobleem; het hotel is gevestigd in een volgebouwde omgeving en heeft zelf geen parkeerfaciliteit. Dus restte ons niets anders dan de auto in een parkeergarage te zetten (60 euro á 2 dagen!!) Dit na een kort gesprek met de receptionist die enkel gebrekkig Engels sprak. De hotelkamer was klein en wat oubollig, maar zag er voor de rest redelijk netjes uit. Deze was echter niet voorzien van airco. Badkamer redelijk armoedig. Moet in bad worden gedouched, met de douchekop in de lengterichting van het bad (onprettige positie). En her en der waren er wat zwarte schimmelplekken zichtbaar. Bed was oke, redelijk geslapen. Echter wel paar malen wakker gemaakt door vele ruziënde meeuwen in de straat. (Raam stond open, want jah..geen airco). Het ontbijt was echter de grootste tegenvaller; zeer weinig keus in beleg. Überhaubt weinig keus. Geen bereide eieren, niet eens een gekookt ei. Sinaasappelsap uit een pak. Dit was voor ons een reden om de tweede ochtend buiten het hotel te ontbijten. Kortom; niet best. En zal hier zeker geen tweede keer naar toe gaan.
Stayed 2 nights in Jul 2022

8/10 Good

Antoinette

Liked: Cleanliness
Leuk hotel voor een paar nachtjes, wel beetje gedateerd maar schoon en netjes, minpuntje was dat de douchekop vol kalk zat waardoor ik niet prettig kon douchen.
Stayed 2 nights in Jun 2022

6/10 Okay

D.W.P

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren zufrieden.
Stayed 3 nights in Apr 2022

8/10 Good

Ad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Prima voor de prijs
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Jason on Apr 18, 2022
Hartlijke bedankt en tot volgende keer..

8/10 Good

Marjolein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goede overnachting na voorstelling alladin
Goede plek voor een kort verblijf. Geen last van verkeer, goed bed. Theezakjes miste we wel bij dw waterkoker. Koffie was er wel. Aan te raden voor een overnachting na een voorstelling in het circustheater.
Stayed 1 night in Apr 2022
Response from Jason on Apr 18, 2022
Hartlijke bedankt!

6/10 Okay

Marloes

Traveled with family and small children
Liked: Staff & service
Prima locatie, vlakbij het strand en een degelijke prijs. Voor 1 nacht prima. Inrichting wel erg gedateerd en toe aan een opknapbeurt. Het gebouw zelf is erg gehorig.
Stayed 1 night in Mar 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service
Goede prijs/kwaliteit verhouding
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Voor 1 nacht is het goed te doen het hotel (kamers) het is erg gedateerd. Gekke constructie op de badkamers. Was wel schoon. Maar prijs kwaliteit vind ik niet goed. Ligging was wel goed. Dhr. Achter de balie erg vriendelijk en behulpzaam.
Stayed 1 night in Aug 2021