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Conveniently located to downtown Thomasville. Walkable town with free parking, great restaurants and cute shops. Would stay again.
karen
Stayed 2 nights in Apr 2024
Response from Douglas Doan -General Manager on Apr 12, 2024
Yes, Karen, Thomasville is a great little city and I'm glad you had a good experience!We look forward to your next stay!
10/10 Excellent
Peter
Mar 23, 2024
Peter
Stayed 1 night in Mar 2024
Response from Douglas Doan -General Manager on Apr 12, 2024
Thanks for the great score Peter! It's nice to know our hard work pays off!We would love to have you back again when you're in the area!Until then...
2/10 Terrible
Magon
Mar 4, 2024
Magon
Stayed 2 nights in Mar 2024
Response from Doug -General Manage on Mar 6, 2024
Although we don't know why, apparently your stay with us did not meet your or our expectations, and for that we are truly sorry.We hope you will give you another chance.
10/10 Excellent
Tracy
Feb 20, 2024
Tracy
Stayed 2 nights in Feb 2024
Response from Doug -General Manage on Feb 22, 2024
Tracy we sure do appreciate you taking the time to give us a 5! It made our day.Hope to see you again soon...
Response from Doug -General Manage on Feb 22, 2024
Sorry for the late response!We very much appreciate the great score!I too wish our pool was heated. It is unvelievable what the cost of that would be, but if our business stays as good as it is who knows? Stay tuned...
Thanks for reviewing us!Hope to see you again soon!
8/10 Good
Janelle
Business traveler
Oct 23, 2023
Liked: Staff & service
Disliked: Cleanliness
Two of my hand towels had someone else's long black curly hair in them - gross. The shower and floors looked like they had not been cleaned at all from the prior guest. The prior guest's toiletries were still in the dirty shower. The shower also did not drain so I had to shower in my own dirty after and managed to get it draining a bit by showing a comb under the plug to keep it open. However, it was still a VERY slow drain and desperately needed some drano. Beds were comfortable and clean.
Janelle
Stayed 2 nights in Oct 2023
Response from Doug, GM on Oct 24, 2023
Thank you for your detailed comments. We depend on guests letting us know when we miss the mark and it seems like we really missed it this time.Please accept my sincere apologies. I will work with the housekeeping and maintenance team to see what happened and how we can avoid these issues in the future.I hope you give us another chance!
8/10 Good
Charles
Oct 13, 2023
Charles
Stayed 1 night in Oct 2023
Response from Doug, GM on Nov 6, 2023
Charles, Thanks for the good score. It means a lot to us!I hope your travels bring you back this was again soon...
We very much appreciate your great score and comment. We try our best to make sure every guest has a positive experience and its nice to get the feedback.Hope to see you again soon!
The only thing negative was the cleaning products or carpet fragrance was overpowering and gave me a horrible headache maybe not use such strong fragrances alot of people are sensitive to those.
We have stayed several times in the last few months and the facilities are always clean and comfortable. Breakfast is always yummy and the staff are very friendly and accomodating.
Nice staff. Bathroom ventilation and cleanliness need improvement. Comfortable bedding. Good free breakfast.
P
Stayed 4 nights in Jul 2023
10/10 Excellent
Amarion
Jul 5, 2023
Disliked: Staff & service
Amarion
Stayed 1 night in Jul 2023
Response from rc on Jul 6, 2023
On behalf of our entire team, we thank you for taking the time to tell us about your experience at Holiday Inn Express in Thomasville. Please know that your feedback is extremely valuable to us. Again, thank you for giving use the opportunity to serve you and hope you will continue to choose Holiday Inn Express again in the future.
6/10 Okay
John
Jul 3, 2023
Expensive for worn out property
John
Stayed 1 night in Jun 2023
Response from rc on Jul 6, 2023
On behalf of our entire team, we thank you for taking the time to tell us about your experience at Holiday Inn Express in Thomasville. Please know that your feedback is extremely valuable to us. Again, thank you for giving use the opportunity to serve you and hope you will continue to choose Holiday Inn Express again in the future.
Clean room…newer amenities…real breakfast choices…very friendly and helpful staff.
Demetrius
Stayed 1 night in Jun 2023
Response from rc on Jul 6, 2023
On behalf of our entire team, we thank you for taking the time to tell us about your experience at Holiday Inn Express in Thomasville. Please know that your feedback is extremely valuable to us. Again, thank you for giving use the opportunity to serve you and hope you will continue to choose Holiday Inn Express again in the future.
On behalf of our entire team, we thank you for taking the time to tell us about your experience at Holiday Inn Express in Thomasville. Please know that your feedback is extremely valuable to us. Again, thank you for giving use the opportunity to serve you and hope you will continue to choose Holiday Inn Express again in the future.
The only complaint I have is the power outage issue. I understand you can’t control the weather but have a generator so your guests will be comfortable
Devonne
Stayed 2 nights in Jun 2023
Response from rc on Jun 17, 2023
On behalf of our entire team, we thank you for taking the time to tell us about your experience at Holiday Inn Express in Thomasville. Please know that your feedback is extremely valuable to us. Again, thank you for giving use the opportunity to serve you and hope you will continue to choose Holiday Inn Express again in the future.
On behalf of our entire team, we thank you for taking the time to tell us about your experience at Holiday Inn Express in Thomasville. Please know that your feedback is extremely valuable to us. Again, thank you for giving use the opportunity to serve you and hope you will continue to choose Holiday Inn Express again in the future.
On behalf of our entire team, we thank you for taking the time to tell us about your experience at Holiday Inn Express in Thomasville. Please know that your feedback is extremely valuable to us. Again, thank you for giving use the opportunity to serve you and hope you will continue to choose Holiday Inn Express again in the future.
On behalf of our entire team, we thank you for taking the time to tell us about your experience at Holiday Inn Express in Thomasville. Please know that your feedback is extremely valuable to us. Again, thank you for giving use the opportunity to serve you and hope you will continue to choose Holiday Inn Express again in the future.
6/10 Okay
Angela
Business traveler
Jun 3, 2023
Disliked: Staff & service
Won't book again.
Coffee in lobby in evening was cold. Staff suggested I microwave it or make my own in my room. Cleaning staff did not restock coffee items from the day before.. was on first floor and internet was only 1 bar constantly in and out, that was very inconvenient as I was on a work trip and relied on that service.
Angela
Stayed 2 nights in May 2023
Response from Rc on Jun 6, 2023
On behalf of our entire team, we thank you for taking the time to tell us about your experience at Holiday Inn Express in Thomasville. Please know that your feedback is extremely valuable to us. Again, thank you for giving use the opportunity to serve you and hope you will continue to choose Holiday Inn Express again in the future.
Comfortable, quiet room. Very friendly and helpful staff, especially Marie at reception and the breakfast room staff..
Need a light in the room coffee alcove.
Overall temperature in the hotel too low, as in all Holiday Inn Express hotels. Should not have to wear a jacket at breakfast to keep warm!!.
Arthur
Stayed 3 nights in May 2023
Response from rc on Jun 2, 2023
On behalf of our entire team, we thank you for taking the time to tell us about your experience at Holiday Inn Express in Thomasville. Please know that your feedback is extremely valuable to us. Again, thank you for giving use the opportunity to serve you and hope you will continue to choose Holiday Inn Express again in the future.
On behalf of our entire team, we thank you for taking the time to tell us about your experience at Holiday Inn Express in Thomasville. Please know that your feedback is extremely valuable to us. Again, thank you for giving use the opportunity to serve you and hope you will continue to choose Holiday Inn Express again in the future.
A little bit more expensive than others hotel in the area but its worth it.
angel
Stayed 4 nights in May 2023
Response from rc on Jun 2, 2023
On behalf of our entire team, we thank you for taking the time to tell us about your experience at Holiday Inn Express in Thomasville. Please know that your feedback is extremely valuable to us. Again, thank you for giving use the opportunity to serve you and hope you will continue to choose Holiday Inn Express again in the future.
On behalf of our entire team, we thank you for taking the time to tell us about your experience at Holiday Inn Express in Thomasville. Please know that your feedback is extremely valuable to us. Again, thank you for giving use the opportunity to serve you and hope you will continue to choose Holiday Inn Express again in the future.
Nice location with very clean room and with comfortable bed. Would be helpful to have USB ports near bed and at desk. Room above us was very load with children and heavy walkers.
Angela
Stayed 2 nights in May 2023
Response from rc on Jun 2, 2023
On behalf of our entire team, we thank you for taking the time to tell us about your experience at Holiday Inn Express in Thomasville. Please know that your feedback is extremely valuable to us. Again, thank you for giving use the opportunity to serve you and hope you will continue to choose Holiday Inn Express again in the future.
6/10 Okay
Terri
Traveled with group
May 2, 2023
Liked: Staff & service
Too expensive for what you get. Older facility that is need of renovations in common areas and rooms. Had a suite with a stained sofa and instead of a tv, there was a mirror in front of it. Bathroom wasn’t very clean and sink did not drain.
Terri
Stayed 1 night in Apr 2023
Response from rc on May 3, 2023
On behalf of our entire team, we thank you for taking the time to tell us about your experience at Holiday Inn Express in Thomasville. Please know that your feedback is extremely valuable to us. We apologize for meeting your expectations. Again, thank you for giving use the opportunity to serve you and hope you will continue to choose Holiday Inn Express again in the future.
On behalf of our entire team, we thank you for taking the time to tell us about your experience at Holiday Inn Express in Thomasville. Please know that your feedback is extremely valuable to us. Again, thank you for giving use the opportunity to serve you and hope you will continue to choose Holiday Inn Express again in the future.
On behalf of our entire team, we thank you for taking the time to tell us about your experience at Holiday Inn Express in Thomasville. Please know that your feedback is extremely valuable to us. Again, thank you for giving use the opportunity to serve you and hope you will continue to choose Holiday Inn Express again in the future.
On behalf of our entire team, we thank you for taking the time to tell us about your experience at Holiday Inn Express in Thomasville. Please know that your feedback is extremely valuable to us. Again, thank you for giving use the opportunity to serve you and hope you will continue to choose Holiday Inn Express again in the future.