Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Quality Inn Thomasville-Northpark

3 out of 5
Quality Inn Thomasville-Northpark
570 North Park Drive, Thomasville, AL

Reviews

7.6

Good

Rating 10 - Excellent. 20 out of 51 reviews" "
Rating 8 - Good. 15 out of 51 reviews" "
Rating 6 - Okay. 7 out of 51 reviews" "
Rating 4 - Poor. 3 out of 51 reviews" "
Rating 2 - Terrible. 6 out of 51 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Joshua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, friendly, & helpful!
Stayed 2 nights in Apr 2024
Response from Manager on Apr 13, 2024
Hello Joshua,We're delighted to hear you found our team accommodating. Your positive feedback is appreciated and we hope you had an enjoyable stay with us. Thank you for taking the time to share your experience!

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 7, 2024
Hello Kiara,We're thrilled you enjoyed your stay with us! If you would like to share more about your experience, feel free to reach out to us. We look forward to welcoming you back soon!

8/10 Good

Jeffrey

Traveled with partner
When we stayed here five years ago, there was a terrible moldy odor throughout. This stay was much more in line with the Quality Inn brand expectations. Appreciate the efforts to make this property one can stay at with confidence.
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello Jeffrey, We are pleased to hear that you noticed an improvement in your recent stay with us. We value your feedback and are committed to providing a comfortable experience for all our guests. We continuously strive to maintain the quality standards expected of our brand. Thank you for acknowledging our efforts to enhance your stay.

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 28, 2023
Hello Chris,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a fantastic experience with us. We strive to provide excellent service and ensure that our guests have a memorable stay. Should you have any further feedback or queries, please don't hesitate to reach out to us. We look forward to welcoming you back in the future!

10/10 Excellent

Cherritha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!!!
Stayed 1 night in Dec 2023
Response from Manager on Dec 28, 2023
Hello Cherritha,Thank you for sharing your positive experience with our customer service team! We strive to deliver exceptional service to all of our guests. Your kind words are truly appreciated and we hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well taken care of rooms and facilities.
Stayed 2 nights in Dec 2023
Response from Manager on Dec 24, 2023
Hello Karen,Thank you for your positive feedback on our clean and well-maintained rooms and facilities. We appreciate your kind words and are glad to hear that we met your expectations. It was our pleasure to have you as our guest, and we hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Raymond

Stayed 1 night in Dec 2023
Response from Manager on Dec 25, 2023
Hello Raymond,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. We hope to welcome you back in the future for another wonderful stay.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 25, 2023
Hello Bruce,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. Should you have any further comments or questions, please don't hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the future.

4/10 Poor

Cassandra

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 6, 2023
Hello Cassandra,We're sorry to hear that your experience at our hotel did not meet your expectations. We kindly request you to reach out to us directly with any specific feedback you have, so that we can address any issues that may have arisen during your stay. We value your opinion and hope to have the opportunity to make it right for you in the future.

2/10 Terrible

Alexis

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Manager on Oct 21, 2023
Hello Alexis,We apologize for any inconvenience you may have experienced during your stay. If you could provide us with more details, we would be happy to look into the matter further.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Manager on Oct 21, 2023
Hello michael,Thank you for your excellent rating! We are delighted to hear that you had a wonderful experience at our hotel. We hope to have the pleasure of serving you again in the future.

8/10 Good

Tiffney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Manager on Oct 21, 2023
Hello Tiffney,Thank you for your positive review! We're thrilled to hear that you had a great experience during your stay. We look forward to welcoming you back in the future.

2/10 Terrible

Sarah

Traveled with family
Disliked: Amenities, property conditions & facilities
We had a check in on a Friday, we called at noon and asked if we can get a early check in. They said no because they didn’t have any rooms ready and we could call back in an hour. So we arrived there at 2 pm. They still didn’t have any room ready. So we went to Walmart and came back at 3:05 and they still didn’t have our room ready. We didn’t get in our rooms until after 3:30ish. So we get our keys and get checked in, one of the rooms was still horrible it hadn’t been cleaned at all. So they gave us a handicap room because that’s all they had. My room bathroom had water damage so bad that the paint was bubbled up and I believe there was mold there because every time I used the bathroom I would start to itch really bad. The beds were horrible when I got up out of the bed I felt like I had slept on a hardwood floor. The last night I had to sleep on the chair because the bed was so uncomfortable. I will not be staying here again.
Stayed 2 nights in Feb 2023
Response from Manager on Oct 21, 2023
Hello Sarah,We sincerely apologize for the inconvenience you experienced during your stay. Rest assured that we take your feedback seriously, and we will address the issues you mentioned with our team to ensure a better experience for our future guests. Thank you for bringing this to our attention.

10/10 Excellent

Robert, Montgomery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The relax in
The stay was great the bed was very relaxing to top it all up I'll be back.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
I HATE THIS HOTEL!!!!!!!
THE FIRST TIME I STAYED WAS GREAT, SO THEREFORE I BOOKED THIS LOCATION AGAIN. I BOOKED ON HOTELS.COM. MY FIANCE AND I TRAVELED FROM ATLANTA TO ALABAMA. WE ARRIVED AT THE HOTEL AT 1:00 AM. I GET TO THE FRONT DESK AND CAN'T CHECK IN BECAUSE THE WRONG DATES WE'RE BOOKED.BUT KEEP IN MIND MY HOTEL STAY WAS PREPAID. HOTELS.COM GAVE ME THE RUN AROUND UNTIL ABOUT 7:00 AM CLAIMING THEIR SYSTEM WAS DOWN DUE TO UPDATES. WE WE'RE TRAVELING 2 WEEKS LATER TO THE SAME AREA AND I EVEN OFFERED TO PAY FOR MY STAY THOSE 2 NIGHTS AND USE MY PREPAID STAY FOR MY NEXT STAY AND THE HOTEL MANAGER REFUSED..MAKE A LONG STORY SHORT...THE HOTEL MANAGER REFUSED TO HONOR MY DATES AND MY FIANCE AND I HAD TO END UP SLEEPING IN OUR TRUCK. I TRAVEL A LOT AND HAVE NEVER BEEN TREATED THE WAY WE WE'RE ON THAT NIGHT. I DON'T KNOW WHAT HAPPENED TO CUSTOMER SERVICE , BUT IT WAS THROWN OUT THE DOOR THAT NIGHT. I DON'T REMEMBER THE LADY NAME THAT TRIED TO CHECK US IN BUT SHE WAS AMAZING. MAKE SURE YOU DOUBLE CHECK YOUR DATES BEFORE YOU BOOK BECAUSE YOU WILL GET RIPPED OFF...I WILL NEVER STAY AT THOMASVILLE, ALABAMA QUALITY IN EVER AGAIN!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay... willdefinitely stay here again..
The rooms were great! Comfortable beds! Easy location to get to hotel. Staff was awesome! Will definitely stay here again the next time I am in town.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, safe and friendly staff.
They are doing some cosmetic improvements to the hotel. I found it to be very safe and clean. Spacious room. Staff was extremely friendly and helpful. Will stay there again.

10/10 Excellent

Tameka, Philly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thomasville's best kept secret
Very nice staff, clean, good breakfast. However other guests need to be mindful of their voices and not talk so loudly. All in all this was a great choice and I would stay again and again

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place
My stay was good. I am a business man and found only 3 problems which were a little irritating. 1. Not good lighting when trying to work on the "desk". 2. Chair at desk was too low. I am 6 feet and my chest was level with the desk. Chair would not change height. 3. Took me the 2nd day to figure out how to cool the room. Needs a label or something to help the guest with the air conditioner. Joe Wilkerson

10/10 Excellent

Jo, Lafayette, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
I must brag about the service of the staff. They were all friendly and spoke with me asking how I was doing except for one person. They offered any assistance I would have needed. Also, the room was clean and the atmosphere of the hotel was quiet my whole stay. Very nice facilities.

6/10 Okay

Kennon

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. A little pricey.
Good hotel. A little pricey because of demand in the area.

6/10 Okay

Rich, Emerald Coast of Florida

Liked: Cleanliness, staff & service, room comfort
Close to job interview.
Overall it was good. The room was clean. Bathroom needed some repair. Cracked vanity. Hole by tub behind door. TV Cable reception was extremely poor on lower 20 of the stations. But other than that was extremely comfortable. Though the breakfast was good, fresh eggs and sausage would have been better than the frozen selections from the Walmart Freezer section. Over all was good but not worth the price. If I am in Thomasville ever again, I would choose the comfort inn!

10/10 Excellent

Catrina, Ringgold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip Bonanza
The rooms are big enough to be comfortable with computer & printer set-up. Beds are comfortable. Staff is excellent! They made sure I had everything I needed.

4/10 Poor

Paul, SC

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cut light on in room & was greeted by roaches. guest in next room were fighting and the wall were so thin you could hear them when they were just talking. bath room were not clean. Plus! the manager did move us to better rooms.

10/10 Excellent

Brian, Pc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Inn
room was clean and comfortable.

8/10 Good

Linda, AL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Clean and friendly front dest staff.

2/10 Terrible

steven, calera al

Disliked: Property conditions & facilities, room comfort
TV SUCKED!
half of the channels on the tv did not work!

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Weekend trip
Very impressed with hotel and amenities for the price. Very umimpressed with service, trouble checking in, room not getting cleaned.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Convenient to ball game
PLEASANT STAY

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Happy Person, Thomasville, Alabama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!
For the most part, this was a super trip. The hotel staff are friendly. The rates are reasonable. You are near restaurants and stores. The only problem; they have no back up generator. There was a power outage during the stay, and we were all left in the dark. Other than this issue, all went well.

8/10 Good

Kirk, Baton Rouge, LA

Liked: Cleanliness, staff & service, room comfort
Business Trip Jackson, AL
It was a decent hotel. Good for a business trip. Television reception was poor but the internet stream was good enough to watch what I wanted.

10/10 Excellent

Tiffany, Florence, AL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

jeffhendrix53

Liked: Cleanliness, staff & service, room comfort
convenient
great bargain ....could nothave been better.....will do again

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
The room was clean and quiet. I would stay there again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel
Staff was friendly and helpful. Room was super nice and clean.

6/10 Okay

T

Liked: Room comfort

8/10 Good

Tom, Winter Park, FL

Liked: Cleanliness, staff & service, room comfort
Good place to stay in this very small town.

10/10 Excellent

Cheryl, Flint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
main strip for shopping
I enjoyed my stay in Alabama and will use Quality again. Great people there....friendly!

6/10 Okay

phyllis, Huntsville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very pleased
The rooms were nice and clean. The staff were very helpful and friendly. I would definitely stay again if I have to return

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ashley, Baldwin County, Alabama

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly & Clean
The only con of staying at the hotel was when I arrived at the hotel after working nightshift there was not a room available after I had reserved my room a few days prior. I even called in advance to make sure it would be possible for an early check in. Once a room come available the lady at the front desk called the housekeeping lady at her home to come clean. I truly appreciated the friendliness of the staff and housekeeper!! I will be staying there every time I'm working in Pine Hill, Alabama.

10/10 Excellent

Stanley, Marietta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal, clean and quiet. Friendly service.
Very pleasant, nice people, good for business, walk to Gaston's hot bar. Will stay there again.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
OK stay
The televisions in the rooms are outdated and my remote worked most of the time, but not all the time. The comforters on both of the beds were stained. The beds and pillows were comfortable. I was disappointed in breakfast. My first morning I got down there early and everything was stocked. The next two mornings I was told they were out of the eggs. Overall it was a decent room for the cost.

2/10 Terrible

staciefm

Disliked: Cleanliness, staff & service, room comfort
Thanksgiving stay
Bookkeeping seems to lack some organization and room was in serious need of updating and even repair

2/10 Terrible

Anonymous

Disliked: Cleanliness, staff & service, room comfort
Not the greatest
Room not very clean, bathroom smelled terrible. Only stayed there 1 night.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
North Park Inn and Suites in Thomasville
Clean, well kept, good price. Hotel staff was quite helpful and polite.

4/10 Poor

Anonymous

Liked: Cleanliness
Disliked: Staff & service, room comfort
over priced for area
tv worked part time pool was not well maintained