Dear Jessica, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES THOMASVILLE. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Dear Todd, Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES THOMASVILLE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the concerns you described. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Hello Michael, Thank you for taking the time to tell us about your stay at the Red Roof Inn & Suites Thomasville. I am disappointed that your experience did not meet your full expectations, prompting your 1/5 score. The situation you described regarding the lack of cleanliness in both rooms, the missing amenities and all the other concerns mentioned are truly regrettable. I am very sorry for your experience. While Red Roof's goal is to provide clean and comfortable accommodations for all guests, it seems we have fell short with you, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Dear James,We are sorry to hear your recent experience at the RED ROOF INN & SUITES THOMASVILLE did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Jasmine,Thanks for sharing this perfect rating. Our goal at the Red Roof Inn & Suites Thomasville is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Beatriz,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES THOMASVILLE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location to be nice, in close proximity to restaurants and all the other positive features you highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Thomas. The staff and I at the RED ROOF INN & SUITES THOMASVILLE appreciate your 5/5 score following your stay. However, you stated that the hotel didn't supply any soap or shampoo and towels were given only upon request. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

Hello Lydia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES THOMASVILLE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Ann, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Thomasville and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Thank you, Nyjeria, for being our guest at the Red Roof Inn & Suites Thomasville. We value you as a our guest and welcome your 3/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Lori, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES THOMASVILLE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Thank you, Kyle, for writing to us about your recent stay at the Red Roof Inn & Suites Thomasville. We're truly disappointed to learn that you encountered these distasteful situation during your recent visit. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring this matter to the property's attention for further review. We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations. Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Jasmina. The staff and I at the Red Roof Inn & Suites Thomasville were disappointed to see your 2/5 score following your stay. In order to understand what prompted your 2/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Red Roof Management

Dear Debbie,Thank you for your review following your stay at Red Roof Inn & Suites Thomasville. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the lack of light fixtures and the other listed issues hindered your stay, which was saddening to read. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We wish you all the best in your future travels.With thanks, Red Roof Management

Dear Tammy,Thank you for your review following your stay at Red Roof Inn & Suites Thomasville. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the sheets were not clean, the water pressure was low and the other listed issues hindered your stay, which was saddening to read. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Red Roof Management

Thanks for sharing your feedback with us, Aubrey. The team at our Red Roof Inn & Suites Thomasville was saddened to see that we failed to provide you with a satisfactory stay. You stated that the property was overbooked, which caused the property to put you in a room with different bedding. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

Thank you, Kj, for telling us about your visit at the Red Roof Inn & Suites Thomasville. I am glad you enjoyed your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff at Red Roof, as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

Thank you, David, for telling us about your stay at the Red Roof Inn & Suites Thomasville. I am glad that you were pleased with our easy check- in process. Positive guest feedback, like yours, is always an encouragement to all of our staff at Red Roof, as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

Thank you, Christopher, for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Thomasville and I appreciate your 4/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you, Bob, for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Thomasville and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you, Kyle, for taking the time to tell us about your experience at the Red Roof Inn & Suites Thomasville. I am disappointed that your experience did not meet your expectations, as you indicated the front desk staff was very rude, the no towels being in the room and all the other concerns that dampened your visit. Please accept our sincerest apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. While Red Roof goal is to deliver a clean, comfortable and value- based stay to all guests, it seems that we have fell short with you, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Dear James,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES THOMASVILLE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with other guests who were noisy during the night and you were also concern of the safety of your car in the parking lot. We will take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Lisa,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES THOMASVILLE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the uncomfortable bed, the cleanliness and all the other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. We will take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES THOMASVILLE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the cleanliness of the floor in your room and the unavailability of a breakfast option. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. We will take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Joel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES THOMASVILLE and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you, William, for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Thomasville and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Donovan,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS DALLAS - MESQUITE. I'm so glad we earned your 4/5 score. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that we are a good place with good price. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay.We hope to continue to provide great experiences for you. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Lorena,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES THOMASVILLE. At Red Roof we are proud to know that you had an overall good stay, excellent room and all the positives that you highlighted. However, regarding your comment of the breakfast and been able to hear everything on the outside. These will be taken into consideration. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Carmen, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES THOMASVILLE and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you, Lucía, for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Thomasville and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Karen,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES THOMASVILLE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the fire alarm that went off in the rooms at 2:30 am, the unavailability of breakfast and all the concerns that you mentioned. We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you, Rosamond, for telling us about your stay at the Red Roof Inn & Suites Thomasville. I am glad you found your room to be okay, despite the outside not being to your liking, the walkways you found to be stained and all the other concerns that dampened your visit. Please accept our apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. While Red Roof goal is to deliver a clean, comfortable and value- based stay to all guests, it seems that we have fell short with you, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Brenda,Thank you for telling us about your recent visit to RED ROOF INN & SUITES THOMASVILLE. It's good to see we have earned your 5/5 score. However, I do apologize for the issue you had with your TV and the uncleanliness concerns highlighted. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Regards,LintonRed Roof ManagementRediresponse Specialist

Dear Scott,Thank you for telling us about your recent visit to RED ROOF INN & SUITES THOMASVILLE. While it's good to read that our nicely remodeled room and good price pleased you, I was saddened to read that the lengthy wait at check-in and your room not being cleaned promptly hindered your experience. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Our team at Red Roof hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LintonRed Roof ManagementRediresponse Specialist

Hello Samuel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES THOMASVILLE and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Maricela,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn & Suites Thomasville. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Brittney, Everyone here at the Red Roof Inn & Suites Thomasville was proud to see your 10/10 score. Your kind words regarding our comfortability and cleanliness are much appreciated. At Red Roof, our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback. Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another great experience. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Arikyn. The staff and I at the Red Roof Inn & Suites Thomasville appreciate your 4/5 score following your stay. However, you stated that the breakfast was not to your standards, which was saddening to read. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future. Please know that we value you as our guest and appreciate your feedback.Thank you for sharing your concerns and it would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

Hello Dr. Carlos, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES THOMASVILLE and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Jane,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES THOMASVILLE. We value you as our guest and welcome your 4/5 score. It's great to read that your visit was filled with good value, good service, it was quiet and clean. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Sarah,I appreciate you sharing your feedback following your stay at the Red Roof Inn & Suites Thomasville. I am glad to hear you had a nice encounter with our front desk clerk. However, I was saddened to read that your stay fell short of your expectations due to the poor housekeeping, the noise disturbances and the dead insects you reported, along with the other listed hindrances. We work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Please accept our sincerest apologies for any inconvenience caused. I have notified the property of your comments so they can work to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,ChevaneseRediResponse Specialist

Dear Quwyndoline, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Thomasville and I disheartened to see your stay resulted in a 1/5 score. Please accept our apologies. In the future, please consider adding more details to your comments to let us know what we’re doing well and where we can improve. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRediResponse Specialist

Hello Dameca, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Thomasville and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRediResponse Specialist

Hello Brian,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn & Suites Thomasville. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Rebecca,Thank you for taking a moment to complete our survey regarding your stay at the Red Roof Inn & Suites Thomasville. It is so rewarding to read that you enjoyed our freshly renovated and clean rooms. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRediResponse Specialist

Dear Joy,We are sorry you had a less than satisfactory experience at the Red Roof Inn & Suites Thomasville. Still, we are happy you had a great encounter with Kimberly. However, we strive to provide guests with all the comforts of home, so I am disappointed to read about the state of room 113 you described, along with the other listed hindrances. Please accept our sincerest apologies for any inconvenience caused. I can assure you that I have brought your feedback to managements attention in an effort to ensure your concerns are addressed.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours, Chevanese RediResponse Specialist

Dear John,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Thomasville. We sincerely appreciate your 3/5 score. However, you mentioned that the refrigerator was broken and you were unsatisfied with your room. I will certainly bring this to the property’s attention in an effort to address your concern.Thank you for sharing your concerns. We hope that you will give us the opportunity to provide you with a better stay the next time you’re in the area. Sincerely, Chevanese RediResponse Specialist

Hello Brian,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Thomasville. We sincerely appreciate your comments and are happy to hear you enjoyed your stay with us. We aim to deliver a positive experience for all out guests and we’re happy you were satisfied with your stay.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely, Chevanese RediResponse Specialist