Ratings based on 71 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Hot house

Posted Apr 20, 2015
The room was roasting hot when I arrived and air conditioner not only worked poorly but was incredibly noisy all night long. I haven't had such a poor night's sleep since I was in Vietnam.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location for ski in/out!

Posted Mar 10, 2015
We had two great days of spring skiing. Restaurants and food were excellent.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ann Arbor, MI

Nice ski resort, friendly staff, and great trails

Posted Mar 1, 2015
I went there with my friend on a weekday, so there were not many guests. I stayed in Pinehurst. The room was so clean and new. They provided all we needed. The outdoor hot tub was so clean and good. They provide a shower room, towels and lockers in the hot tub area so it is very convenient to change our cloths. The atmosphere around the hot tub is also wonderful. For the ski, I just went with easy trials. The snow condition is really good. However, the trail map somehow does not match with the real one. Some are close and they do not update it. Their lifts are user-friendly. There is a high speed chair-lift, which can take you to the destination within a couple minutes. I personally love this resort rather Boyne. Although Boyne has the higher number of the trails and lifts, the distance between resident areas to the ski areas is quite far and not convenient. Overall, we would like to come back to Crystal Mt again next year.
5 out of 5
Recommended
for Business Travelers
by Tiafrom Indianapolis

Excellent Place to Stay

Posted Feb 25, 2015 on Hotels.com
Excellent place to stay. Comfortable rooms, plenty of activities, and great restaurants. Been here both in summer and winter, and delighted in both seasons.
4 out of 5
Recommended
for Couples
by A verified traveler

worth a stay

Posted Feb 11, 2015 on Hotels.com
great location for skiing at Crystral Mtn. But resort does not seem too interested in keeping some of its rooms up to date. Still for the price, and location it is worth it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Portland, MI

Great folks, great facility

Posted Feb 3, 2015
Pros: Great service, nice room. Comfy bed.
Cons: Can't think of much.
Location: Traverse City is just 25 min away, Leland just 40, Frankfort 20 minutes away. Skiing, snowmobiling everywhere, 10 minutes from North Country Hiking Tr
I stayed overnight for a conference. I stayed in the Pinehurst section, 2-story 8-plexes. I've stayed before, and always get excellent service. The Thistle restaurant is awesome. Service everywhere I've been on the grounds is excellent. I don't ski, but go up once a year for the annual conference so I don't have to chance the weather. There is a shuttle I've seen from the different sections of the grounds to the ski area. The shuttle driver was friendly when I chatted with her as she waited for her fare. (don't know if they charge, she was there to pick up my neighboring unit's family to go skiing). You'll love the provided shampoos and soaps. They're their house brand and make a relaxing bathtime. The TV was crappy, but they do have cable, and the in-room Wi-Fi connection was excellent. Just off well-plowed State Route. I would recommend any time.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ohio

As close as possible to the ski hill

Posted Jan 24, 2015
Stayed at Crystal Mountain in the Hamlet building and could not have been more pleased. This is as close as you will get to a ski lift and run. Main lift is just steps away. Food and bar are also very close. The room was excellent clean and had everything we needed and then some. Check in time is later than I am used to (5pm), but they called and let us know our room was ready at 2pm. Great service.
4 out of 5
Recommended
for Everyone
by A verified traveler

Everything overpriced onsite

Posted Jan 13, 2015
Cons: We would have appreciated the beds to be better fixed and the first day garbages were not emptied
Great hotel, great location. Equipped with a small fridge, a microwave, silvers, plates, glasses, a coffee machine and a toaster for you to be able to bring your own food and eat at a reasonable price. Everything on site is totally overpriced so I recommend you plan in advance all you meals, snacks, alcohols... and bring everything with you to be self sufficient. Bedroom is also equipped with a DVD player and we had a Jacuzzi in the bathroom. The hotel is also located by the fitness center.
2 out of 5
by A verified travelerfrom Hong King

Will not stay there again

Posted Dec 30, 2014
Room itself is ok, there was all sorts of noisy which one can hardly sleep well
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in crystal mountains resort

Posted Dec 15, 2014
Loved our room! So homey feeling and the jacuzzi tub was awesome :) made good use of the little kitchen, was really handy :) can't wait to go back!