Ratings based on 51 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
94% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Iryna from Sydney

Great hotel!

Posted Jun 24, 2014
Very nice hotel. Close to a lot of facilities such as a train station, woolies, liquor store, maccas and more. Friendly staff, especially the manager George (I think that's his name). Excellent food and THEY HAVE WATERMELLON GELATO!! :-D
Comment from Hotel Management
Jun 27, 2014 by Victoria Deak, Hotel Management
We really appreciate your fantastic comments and scores Iryna. Thank you for taking the time to tell us about your recent stay and we look forward to seeing you again soon.
3 out of 5
Recommended
for Business Travelers
by jack from bowral

Nice hotel, convenient clean and very friendly sta

Posted May 27, 2014
Pros: Friendliness
Staff was friendly and helpful, room a bit on the smaller side, but, clean and cosy
Comment from Hotel Management
Jun 17, 2014 by Sam Panetta, Hotel Management
Thank you for taking the time to offer us feedback from your recent stay.
5 out of 5
Recommended
for Everyone
by Kirsti from NSW

Great location for what we needed.

Posted May 19, 2014
Pros: Tidy, quiet sleep, comfortable. Good $15 pizzas.
Cons: An area where you can sit around as a group and have a drink and a laugh.
Location: Plenty of restaurants within walking distance. We parked the car (free parking) and walked every where for the two days. Excellent.
Spotless rooms, comfortable bed and we slept great. I asked for a room out the back as I was concerned about car noise. We did not here a thing. We had a group of about 20 stay and every one was happy. The was no area to sit around and talk which was sad as rooms were on the ground floor next to the entrance. It is a hotel for a room and breakfast and thats it.
Comment from Hotel Management
May 22, 2014 by Sam Panetta, Hotel Management
Dear Kristi, We very much appreciate you taking the time to provide feedback regarding your stay at the ibis Sydney Thornleigh. I am pleased that both you and your party enjoyed your stay with us. I can understand the frustration regarding the size of the rooms not being ideal for entertaining guests during your stay with us - to this effect we have a very comfortable lounge and bar area near the entrance of the hotel to provide our guests with an alternative option that is comfortable and convenient. Thank you again for sharing your experience, and I look forward to welcoming you back to Ibis Thornleigh in the near future.
4 out of 5
Recommended
for Business Travelers
by Varun from Sydney

Nice, affordable place near train station

Posted Apr 26, 2014
Pros: Cleanliness
Cons: The bathroom was a little small, felt as if inside those in airplanes...
Location: There is not much in Thornleigh, but there is a train station about 5-10 min walking distance. Trains to epping, chatswood and city are frequent.
I would recommend this hotel, especially since we got 30% discount when booking through expedia. My parents stayed there for over 2 weeks, and couldn't complain about anything!
Comment from Hotel Management
May 14, 2014 by Sam Panetta, Hotel Management
We very much appreciate your comments regarding your stay at the ibis Sydney Thornleigh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Panetta General Manager ibis Sydney Thornleigh
4 out of 5
Recommended
for Everyone
by Ken from Perth W.A.

Good location for Hornsby district

Posted Apr 20, 2014
Pros: Easy access. Plenty of parking. Clean & tidy. Pleasant staff.
Cons: Double glaze windows to Pennant Hills Road.
Location: Plenty of Shops within easy distance. Close to Hornsby. Close to numerous quality restaurants. Close to rail for Sydney & Hornsby
My room was nice and bright. The bed was comfortable. Unfortunately the room was located on the Pennant Hills Road side. The traffic noise is discomforting. Heavy trucks use this road 24 hours a day. There is no respite. I had to wear ear plugs to defuse the noise somewhat. They only took the edge off. Next time I will ensure I have a room at the rear of the complex.
Comment from Hotel Management
May 14, 2014 by Sam Panetta, Hotel Management
Thank you for your feedback. We will ensure a back side room for your next stay. Looking forward to see you next time. Sam Panetta General Manager Ibis Sydney Thornleigh
3 out of 5
Recommended
for Personal Event
by A verified traveler

Comfy beds

Posted Apr 19, 2014 on Hotels.com
Ok but the glassesinthe bathroom were not cleaned, and there were no chairs to sit on
Comment from Hotel Management
Jul 19, 2014 by Sam Panetta, Hotel Management
Thank you for your feedback. We appreciate your genuine feedback. Looking forward to see you next time. Sam Panetta General Manager Ibis Sydney Thornleigh
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, esp cheaper with Expedia...

Posted Apr 14, 2014
Pros: Cleanliness...
Location: The Thornleigh train station is quite nearby ~10 min walk at normal pace..
So far, it has been quite good. We extended our stay for further two weeks!
Comment from Hotel Management
May 14, 2014 by Sam Panetta, Hotel Management
It was a pleasure for us to have you at Ibis Thornleigh. Looking forward to your next stay. Sam Panetta General Manager Ibis Sydney Thornleigh
3 out of 5
Recommended
for Everyone
by Loll from south coast

Convenient hotel

Posted Apr 13, 2014
Pros: Convenience to the M1 (F3 motorway) and lose to railway stations.
Cons: Small pkt biscuits with the tea and coffee please! 1 small guest soap for 2 people is not enough a couple more would be good!
Convenient hotel but quite a bit of traffic noise - ok with window closed. Bedding was really comfortable. Buffet breakfast good.
Comment from Hotel Management
May 14, 2014 by Sam Panetta, Hotel Management
Thank you for your feedback. We will ensure a back side room for your next stay. Looking forward to see you next time. Sam Panetta General Manager Ibis Sydney Thornleigh
4 out of 5
Recommended
for Overnight Stay Before Destination
by A from Sydney

Very clean, no fuss

Posted Apr 2, 2014 on Hotels.com
Our stay was enjoyable, as we were able to do exactly what we came to do- talk and relax. The hotel is by no means 5 star, but it is very clean, well maintained, and was low fuss. The room was small, but plenty of space for luggage & hanging shelves. The size of the room was not an issue as we only intended staying 1 night. The water is hot for the shower, the water had good pressure, the air com was icy which we loved. Perfect choice for a night or two if you don't intend staying in the room other than to sleep.
Comment from Hotel Management
Jul 19, 2014 by Sam Panetta, Hotel Management
Thank you for your feedback. We appreciate your genuine feedback and appreciation. Looking forward to see you next time. Sam Panetta General Manager Ibis Sydney Thornleigh
4 out of 5
Recommended
for Everyone
by Sara from Shropshire, UK

Nice good value hotel

Posted Mar 24, 2014
Pros: I always like the Ibis pod bathrooms - very clean and with good sized shower. Everything was most acceptable.
Cons: Food - breakfast and dinner - was a bit basic but quite OK.
We chose this hotel to be near family we were visiting. It is well located and close to railway. Good parking. Up to usual Ibis standards - fairly basic but comfortable and great value for money.
Comment from Hotel Management
May 14, 2014 by Sam Panetta, Hotel Management
Thank you for your feedback. We appreciate your genuine feedback and appreciation. Looking forward to see you next time. Sam Panetta General Manager Ibis Sydney Thornleigh