Ratings based on 56 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
93% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Port Stephens. NSW

Basic but comfortable.

Posted Sep 13, 2014
Pros: Clean room, helpful staff.
Cons: Early check-ins would be appreciated.
Location: We visit for hospital appointments so don't do much sightseeing.
No frills hotel, clean and comfortable with helpful staff. Traffic noise made it impossible to open windows.
Comment from Hotel Management
Sep 16, 2014 by Victoria Deak, Hotel Management
Thank you for your feedback Maureen.
3 out of 5
by A verified traveler from coffs harbour

Below average

Posted Jul 29, 2014
minimum service. Bathroom does not have a normal shower, facilities are minimal.
Comment from Hotel Management
Aug 1, 2014 by Victoria Deak, Hotel Management
Thank you Bill for your feedback. It is disappointing to hear that our service and facilities were not suitable for your travel requirements.
5 out of 5
Recommended
for Everyone
by Iryna from Sydney

Great hotel!

Posted Jun 24, 2014
Very nice hotel. Close to a lot of facilities such as a train station, woolies, liquor store, maccas and more. Friendly staff, especially the manager George (I think that's his name). Excellent food and THEY HAVE WATERMELLON GELATO!! :-D
Comment from Hotel Management
Jun 27, 2014 by Victoria Deak, Hotel Management
We really appreciate your fantastic comments and scores Iryna. Thank you for taking the time to tell us about your recent stay and we look forward to seeing you again soon.
4 out of 5
Recommended
for Business Travelers
by Sinda from WA

Did the Job

Posted Jun 7, 2014 on Hotels.com
Good service, clean room, comfortable bed, good facilities. I didn't spend much time there but the stay was very pleasant and the hotel was very good.
Comment from Hotel Management
Jun 16, 2014 by Sam Panetta, Hotel Management
Thank you Sinda - it is great to hear you enjoyed your stay with us.
3 out of 5
Recommended
for Business Travelers
by jack from bowral

Nice hotel, convenient clean and very friendly sta

Posted May 27, 2014
Pros: Friendliness
Staff was friendly and helpful, room a bit on the smaller side, but, clean and cosy
Comment from Hotel Management
Jun 17, 2014 by Sam Panetta, Hotel Management
Thank you for taking the time to offer us feedback from your recent stay.
5 out of 5
Recommended
for Everyone
by Kirsti from NSW

Great location for what we needed.

Posted May 19, 2014
Pros: Tidy, quiet sleep, comfortable. Good $15 pizzas.
Cons: An area where you can sit around as a group and have a drink and a laugh.
Location: Plenty of restaurants within walking distance. We parked the car (free parking) and walked every where for the two days. Excellent.
Spotless rooms, comfortable bed and we slept great. I asked for a room out the back as I was concerned about car noise. We did not here a thing. We had a group of about 20 stay and every one was happy. The was no area to sit around and talk which was sad as rooms were on the ground floor next to the entrance. It is a hotel for a room and breakfast and thats it.
Comment from Hotel Management
May 22, 2014 by Sam Panetta, Hotel Management
Dear Kristi, We very much appreciate you taking the time to provide feedback regarding your stay at the ibis Sydney Thornleigh. I am pleased that both you and your party enjoyed your stay with us. I can understand the frustration regarding the size of the rooms not being ideal for entertaining guests during your stay with us - to this effect we have a very comfortable lounge and bar area near the entrance of the hotel to provide our guests with an alternative option that is comfortable and convenient. Thank you again for sharing your experience, and I look forward to welcoming you back to Ibis Thornleigh in the near future.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted May 11, 2014 on Hotels.com
Comment from Hotel Management
Jun 17, 2014 by Sam Panetta, Hotel Management
Thank you for your scores from your recent stay.
4 out of 5
Recommended
for Personal Event
by Cynthia from Queensland

Posted May 5, 2014 on Hotels.com
Our stay was good, The staff were very helpful. We had easy access(disable) rooms. I think they could make a few improvements and still have easy wheelchair access
Comment from Hotel Management
Jul 19, 2014 by Sam Panetta, Hotel Management
Thank you for your feedback. Looking forward to your next stay Sincerely, Sam Panetta General Manager ibis Sydney Thornleigh
4 out of 5
Recommended
for Business Travelers
by Varun from Sydney

Nice, affordable place near train station

Posted Apr 26, 2014
Pros: Cleanliness
Cons: The bathroom was a little small, felt as if inside those in airplanes...
Location: There is not much in Thornleigh, but there is a train station about 5-10 min walking distance. Trains to epping, chatswood and city are frequent.
I would recommend this hotel, especially since we got 30% discount when booking through expedia. My parents stayed there for over 2 weeks, and couldn't complain about anything!
Comment from Hotel Management
May 14, 2014 by Sam Panetta, Hotel Management
We very much appreciate your comments regarding your stay at the ibis Sydney Thornleigh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Panetta General Manager ibis Sydney Thornleigh
4 out of 5
Recommended
for Everyone
by Ken from Perth W.A.

Good location for Hornsby district

Posted Apr 20, 2014
Pros: Easy access. Plenty of parking. Clean & tidy. Pleasant staff.
Cons: Double glaze windows to Pennant Hills Road.
Location: Plenty of Shops within easy distance. Close to Hornsby. Close to numerous quality restaurants. Close to rail for Sydney & Hornsby
My room was nice and bright. The bed was comfortable. Unfortunately the room was located on the Pennant Hills Road side. The traffic noise is discomforting. Heavy trucks use this road 24 hours a day. There is no respite. I had to wear ear plugs to defuse the noise somewhat. They only took the edge off. Next time I will ensure I have a room at the rear of the complex.
Comment from Hotel Management
May 14, 2014 by Sam Panetta, Hotel Management
Thank you for your feedback. We will ensure a back side room for your next stay. Looking forward to see you next time. Sam Panetta General Manager Ibis Sydney Thornleigh