Ratings based on 449 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Posted Apr 21, 2015
Nice quiet hotel in an excellent location. Good facilities and pleasant staff
Comment from Hotel Management
Apr 24, 2015 by Manager, Hotel Management
Thank you for reviewing your stay with us, its great to hear that you enjoyed your time at Ibis Thornleigh and we look forward to welcoming you back in the future!
3 out of 5
by A verified travelerfrom Brisbane

Its a reasonable property close to Pennant Hills

Posted Mar 15, 2015
Pros: Bar was till Midnight and you can get food till then
I requested a queen bed at the time of making a booking but I was given a room with a disabled bathroom as apparently that was only left with the queen bed.
Comment from Hotel Management
Apr 19, 2015 by Hotel Management, Hotel Management
Thanks for sharing your feedback Nav, we are sorry to hear that your room did not meet your expectations. We look forward to seeing you on your next visit and sharing our Queen Rooms with you.
3 out of 5
Recommended
for Everyone
by A verified traveler

good hotel for a good price

Posted Mar 6, 2015
Very noisy but this was expected. Convenient and comfortable. Very pleasant helpful staff.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Young NSW

Value for money hotel

Posted Mar 4, 2015
Pros: Room price, hotel location
Clean value for money hotel, close to facilities, easy access to Macquarie University, about 30 minutes by car in traffic, maybe 15 minutes other times.
5 out of 5
by Joanne Rickardfrom Australia - NSW - Regional NSW

Posted Feb 5, 2015
Pros: True value for money
Cons: Can't think of one
Facilities: Brand new; Value: Bargain; Cleanliness: Spotless; reaaly handy for entrances/exits to the main motorways around Sydney
Comment from Hotel Management
Feb 5, 2015
Thanks Joanne for the perfect scores, we look forward to seeing you again!
4 out of 5
by Stephen Tothfrom Australia - TAS - Hobart

Posted Feb 1, 2015
Pros: Breakfast included
Cons: Had to step up into bathroom
Location: Just right
Facilities: Everyday; Value: Economical; Service: Professional, Friendly; Cleanliness: Faultless;
Comment from Hotel Management
Feb 1, 2015
Thanks for the great review Steve!
5 out of 5
by Gina Nerofrom Australia - VIC - Regional VIC

Posted Jan 27, 2015
Pros: CLOSE TO MOTORWAY
Cons: FRIDGE DIDNT WORK SO HAD TO THROW OUT FOOD
Location: Perfect
Facilities: Nice ; Value: Affordable; Service: Remarkable; Cleanliness: Spotless;
Comment from Hotel Management
Jan 27, 2015
I am pleased that your overall stay was positive and convenient but I do apologise if the fridge has caused issues during your stay. Thank you for the feedback Bianca
4 out of 5
by Rob Aaldersfrom Australia

Posted Jan 21, 2015
Pros: Convenient location where few hotels exist
Cons: Air conditioning
Location: Convenient to required lo
Facilities: Typical; Value: Affordable; Service: Friendly, Courteous; Cleanliness: Pleasant;
Comment from Hotel Management
Jan 21, 2015
Thank you Rob. We look forward to seeing you again when next you travel through Sydney.
5 out of 5
by Craig wrightfrom Australia - NSW - Port Macquarie

Posted Jan 20, 2015
Pros: Staff
Comment from Hotel Management
Jan 20, 2015
Thank you for your thumbs up!
5 out of 5
by Stephen Bakossfrom Australia - NSW - Sydney

Posted Jan 18, 2015
Pros: The pumpkin soup and all staff's endeavours to be as helpful as possible.
Cons: Not having a room when we arrived at 8 pm and then no air con or sound on the tv.
Praise to staff for fixing problem as quickly as they could.
Comment from Hotel Management
Jan 18, 2015
Thank you for the support of the team and the hotel. It is great to hear we were able to rectify the issues quickly for you.