Ratings based on 473 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2015
Good! Staff were very helpful and friendly. Would recommend it.
3 out of 5
by A verified traveler from NZ

Noisy

Posted Jul 22, 2015
I was woken several times with the lack of sound proofing, the water was affected by others using. We were given no information about facilities available or what time check out was. Wouldn't stay again
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice Hotel

Posted Jul 16, 2015
Ideal hotel close to train station was really nice and the staff were lovely also!!!
Comment from Hotel Management
Jul 19, 2015 by Megan Kessell, Hotel Management
Dear Jess, Thank you very much for taking the time to provide your feedback about your recent stay at the Ibis Sydney Thornleigh. It is always a pleasure to receive such positive feedback. I have shared your comments with our team. We hope to welcome you back to the hotel in the near future, and trust your next visit will be as pleasant as the previous one. Warm regards, Megan Kessell Assistant Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Central to where I was going

Posted Jul 2, 2015
Not sure about the cleaners changing linen and cleaning room before checkout
Comment from Hotel Management
Jul 19, 2015 by Megan Kessell, Hotel Management
Thank you very much for taking the time to provide your feedback about your recent stay at the Ibis Sydney Thornleigh. I am sorry to hear that your experience did not entirely meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the areas of concern you have outlined in regards to housekeeping, as the room should certainly not be serviced in this way until you have departed. I am pleased to see that you still enjoyed the rest of your stay aside from this. It is our hope that you will give us the opportunity to welcome you back to the hotel in the near future. Warmest regards, Megan Kessell Assistant Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Guenstiges Hotel und Sauber

Posted Jun 27, 2015
Pros: Preis und Leistungsverhaetnis stimmen hier noch.
Location: Ca. 40 Minuten Fahrt nach Sydney ohne Maut, MC Donalds Free Internet ca. 2 Minuten, Einkaufsmoeglichkeiten Aldi und Woolworth um die Ecke.
Gemuetliches kleines Hotel , ein bisschen ausserhalb von Sydney. Sehrfreundliches Personal. Gute Anbindung fuer Reisen nach Norden.MCDonald mit Free Internet um die Ecke. Immer gerne wieder.
Comment from Hotel Management
Jul 19, 2015 by Ibis Sydney Thornleigh, Hotel Management
Dear Andy, Thank you very much for taking the time to provide your feedback about your recent stay at the Ibis Sydney Thornleigh. We hope to welcome you back to the hotel at some point in the near future. Kind regards, Megan Kessell Assistant Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place for overnight stay

Posted Jun 9, 2015
Pros: It was very clean with a new bed mattress had such a great night sleep, great shower with plenty of space
Cons: Noisy heater
Location: Great location for passing through Sydney with ease of access to North or South of Sydney
Check in was less than 2 minutes, room clean with a new bed mattress had such a great night sleep, great shower with plenty of space, Downs very noisy heater and remote control for television didn't work properly Overall great price and great location extremely quiet being next to major Sydney road easy to get in and out of with plenty of free parking will stay here again. Did not have breakfast but could purchase as extra
Comment from Hotel Management
Jun 13, 2015 by Management, Hotel Management
Thanks for the great review! It's fantastic to hear that you enjoyed your stay with us!
5 out of 5
Recommended
for Everyone
by A verified traveler from newcastle

Posted Jun 2, 2015
Great experience have stayed there before handy to rail and highway friendly staff
Comment from Hotel Management
Jun 12, 2015 by Management, Hotel Management
Thank you for the review! We are so pleased that you enjoyed both our location and customer service.
4 out of 5
Recommended
for Families
by Tai

This traveler left a rating score only Posted Apr 29, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Qld

Great hotel. Very handy to shops and restaurants.

Posted Apr 21, 2015 on Wotif
Pros: Great facilities with everything you need. Very reasonable rates. friendly staff
Cons: Nothing. Only slight negative was traffic noise but not much you can do about this in Sydney!
Location: Near to Macdonalds for brekky. We ate in a lovely Thai restaurant nearby.
This hotel is very well positioned. Very helpful and friendly staff. Restaurant was also very good with a nice menu for light meals at any time of the day. Rooms very tidy with everything you need. Very good value. Highly recommended
Comment from Hotel Management
Apr 24, 2015 by Manager, Hotel Management
Thanks for the fantastic review, its great to hear that you enjoyed your stay with us!
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Posted Apr 21, 2015
Nice quiet hotel in an excellent location. Good facilities and pleasant staff
Comment from Hotel Management
Apr 24, 2015 by Manager, Hotel Management
Thank you for reviewing your stay with us, its great to hear that you enjoyed your time at Ibis Thornleigh and we look forward to welcoming you back in the future!