Ratings based on 69 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by bronwyn from melbourne australia

Excellent facilities

Posted May 17, 2014
Pros: Proximity to restaurants, public transport, comfort and cleanliness
Location: About 20 mins from the city on express bus, close to Rockies and regional areas if you have a car
Exceptionally clean and well appointed rooms for the price. Hotel is only two years old. Bus stop out the front and lots of restaurants close by within walking distance
Comment from Hotel Management
May 29, 2014 by Tammy, Hotel Management
We love to hear the word "Excellent" used to describe our hotel. Thank you for your kind words, I will be sure to pass them along to the entire staff! See you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted May 15, 2014
Hotel was nice , up to date and clean. I did have a few issues. We has four people in our room with two queens and it was like pulling teeth to get four towels and wash cloths. Also my milk was bad and expired on three days. I brought this to hotel staff attention daily, and milk was still bad next day. Watch that.
Comment from Hotel Management
May 29, 2014 by Tammy, Hotel Management
Thank you for taking the time in letting us know about the little things that did not make for a perfect stay. We'll look more carefully at tho expiration s on the milk cartoons and get our response time improved in getting additional linen. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice!

Posted May 14, 2014
Enjoyable and quiet. Close to good restaurants. Easy access for the highway. Very pleasant!
Comment from Hotel Management
May 29, 2014 by Tammy, Hotel Management
Glad to hear you enjoyed your stay with us!
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Edmonton, AB

Just passing through

Posted Apr 22, 2014
Location: There were nice restaurants nearby.
Nice hotel for a quick stop on a road trip. Beds were comfy, breakfast was good.
Comment from Hotel Management
Apr 23, 2014 by Tammy, Hotel Management
Glad to hear you enjoyed your stay at our hotel! and enjoy the new Express Start breakfast!
5 out of 5
Recommended
for Families
by Linda from Colorado

Easter Weekend Fun

Posted Apr 21, 2014
Pros: Room was clean. Staff were plesant and helpfull Hotel was quiet.
Cons: Other hotels furnish Sunday morning paper kinda missed that. You need bigger towels at pool side. And 4 towels in room instead of 3
Location: Many different places to eat stores were close
Breakfast was made plesant by Spanish woman who made sure all containers were kept full. She was very kind, warm and friendly. Food was warm and fresh. We chose to stay in Thornton as we had plans to be at two different places over the weekend. Both less than a mile away. This took the pressure off as we didnt have to drive across town, could have a few drinks and take a taxi so no one was in danger Our stay was plesant except for a sewer gas smell in the restroom.
Comment from Hotel Management
May 29, 2014 by Tammy, Hotel Management
We are so pleased that you enjoyed the service provided by our breakfast attendant, Josefa. She strive to make every guest feel welcome and was thrilled you took the time to comment on her service. Come see us again soon when your travels bring you to our area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Apr 14, 2014
Pros: clean
Great place to stay while on business trip. Convenient, clean, relaxing.
Comment from Hotel Management
May 29, 2014 by Tammy, Hotel Management
Thank you for taking the time to comment on our hotel. We're gald we met and exceeded your expectations. WE hope the next time your travels bring you to the Thornton area you'll visit us again.
5 out of 5
Recommended
for Everyone
by em from tn

Updated & convenient location

Posted Apr 14, 2014
Clean and updated. Excellent breakfast. Friendly & helpful staff.
Comment from Hotel Management
May 29, 2014 by Tammy, Hotel Management
Thank you for taking the time to comment on our hotel and recognizing our staff for thier excellent service. We appreciate you also noticing the new breakfast items on our buffet. Come see us again soon!
2 out of 5
by josephine from CA

2 Rude and unhelpful female front desk staff..

Posted Mar 15, 2014
Cons: Front staff need to take a course in dealing with the public...
Would Love this Hotel if it weren't for 2 terribly rude female staff at the desk. First a blonde never acknowledged my arrival into the hotel. In fact she never even looked up from her computer until I gave a hello! After that it just seemed like i was bothering her! She mentioned that we had stayed with them before. Even this didn't change her attitude! So welcoming. Secondly a brunette is simply unpleasant. Never a smile. Not even giving me the courteousy to let me finish explaining an issue. She talked over me until I asked her to stop! And let me have my word! The rest of staff seem genuinely nice. Though because of this treatment we will never stay at this particular holiday inn again when in denver.
Comment from Hotel Management
Mar 22, 2014 by Tammy, Hotel Management
Our sincerest apologies for the manner in which you were treated at our facility. We have discussed your comment with the entire staff and hope you will give us another try when you r travels bring you to our area.
4 out of 5
by A verified traveler

Clean and convenient

Posted Mar 10, 2014
Overall nice place. Though a couple of female desk staff are absolutely rude! Such a shame as their vibe totally made the rest of the stay uncomfortable!
4 out of 5
Recommended
for Everyone
by Cimarron from oklahoma

Denver trip

Posted Jan 27, 2014
Pros: location, breakfast, clean, safe, new
Cons: comfort of bed
Location: easy to get to, plenty of restaurants near by.
Very clean, comfortable hotel. Room was nice, bed could have been more comfortable. likely to stay here again.