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Reviews of Holiday Inn Tianjin Riverside, an IHG Hotel

4 out of 5
Holiday Inn Tianjin Riverside, an IHG Hotel
Phoenix Shopping Mall A, East Haihe Road, Hebei District, Tianjin, Tianjin

Reviews

8.6

Excellent

Rating 10 - Excellent. 81 out of 166 reviews" "
Rating 8 - Good. 55 out of 166 reviews" "
Rating 6 - Okay. 24 out of 166 reviews" "
Rating 4 - Poor. 4 out of 166 reviews" "
Rating 2 - Terrible. 2 out of 166 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2021

6/10 Okay

Klaus

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2020

8/10 Good

teik hooi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Oct 2019

8/10 Good

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tianjin Stay
In Tianjin for business, first time at this hotel.. .Enjoyed the Beer Garden just outside hotel, with good selection of draft and bottled beer, along with BBQ options.Walking distance to river and ferris wheel
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Transportation Issue
Far away from railway. Need to take taxi or walk when outgoing. For the food in cafe, no refill on 8:00pm. Maybe not much people in their.
Stayed 3 nights in Aug 2019

6/10 Okay

Christopher

Disliked: Staff & service
Okay hotel rubbish service and internet
Checkin and main restaurant managed to perfect the art of being surly and unhelpful. Chinese restaurant by far the worst The internet also proved to be very poor
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel should be demolished or refitted
This Holiday Inn was recommended to me by a business partner because of its convenient location for a meeting. It is an old and tired hotel covered in a thin layer of grime. The bathroom lighting is so dim I had difficulty shaving. I arrived on a late flight and there was basically nothing to eat by 11pm. The breakfast (which cost an extra $20) was not worth paying for. This hotel should be closed and either demolished or completely refitted. Next time I will stay somewhere less convenient.
Stayed 1 night in Jun 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Lihua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, convenient transportation, warm and earnest service. I planned to stay for three days, but I ended up staying for another two days
Stayed 3 nights in May 2019

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great place to stay. Beside the river where there is lots going on. Staff are very polite and extremely helpful
Stayed 3 nights in May 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Friendly, polite and helpful staff. Large and varied choice at buffet breakfast. Amazing views of the city at night with a must do walk down the side of the river. Bar in lobby with live entertainment Negatives would be ….its a trek to the nearest metro station (a line is under construction). Our room was dirty, and VERY tired. Cigarette burns in furniture and carpets ( in a non smoking room)
Stayed 3 nights in Apr 2019

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay at TJ-RSHI!
I am an IHG Platinum member so got all the upgrades including room-upgrade and late check-out!
Stayed 1 night in Mar 2019

6/10 Okay

Hendra

Disliked: Cleanliness, staff & service
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveler

Stayed 1 night in Jan 2019

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bertsie Travel
Nice hotel close to many attractions in Tianjin!
Stayed 2 nights in Oct 2018

10/10 Excellent

Ulla, Espoo

Liked: Cleanliness, property conditions & facilities
A perfect location with a view
The location couldnt be better. And room with the riverview can be highly recommended. But airconditioner was not working and it was too hot inside. Up to 30 roomtemperature affectef sleep. The Restaurant seafood buffet was not good. Food was cold and very limited variety. Fortunately there were plenty of options near by.
Stayed 3 nights in Oct 2018

8/10 Good

Koh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not cool enough.
Stay was good. Great view and nice staff. Relaxing and services was good except the airconditioning was limited to 26°C which is not so cooling especially during a hot summer time.
Stayed 3 nights in Jul 2018

6/10 Okay

Louise, New Zealand

Ok for a short business trip
Disappointed in room - dust on leaves of Pot plant, stains on walls, frayed furniture - in general need of renovation
Stayed 2 nights in Jul 2018

8/10 Good

Melinda, Beijing China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
When booking our stay I was looking for a hotel that had a good reputation, hotel price was good and had free breakfast in the package. We found this at Holiday Inn Tianjin Riverside. The room was large and very nice. We ate at Cafe Venice for supper the first night and liked the buffet. The breakfast buffet was good, too. If you plan to walk and see the sights of the city there is a lot of walking. We did take the subway but there is no subway stop close to the hotel. Overall a very good hotel! Thank you Holiday Inn!
Stayed 2 nights in Jun 2018

8/10 Good

Xueshuang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Overall good
Difficult to be served in any other language than Chinese. Unfortunately not a lot of resource for the guests who would like to book tours in Tianjin or Beijing. The key personnel who was the most helpful was Joe; many thanks to him for his support.
Stayed 4 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Staff & service

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Nightmare
We arrived for 2 nights during a business trip to China. The hotel had some problems with the a/c system which over heat the rooms. They found that my room was 29 degrees Celsius (while outside is less then 8)... Breakfast was good..
Stayed 2 nights in Apr 2018

10/10 Excellent

Pablo Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a good location
Just in front of the Eye Of Tianjin, Next to a Temple and a old style traditional Clothes market. Next to the river perfect to ttake a trip in the boat around Tianjin. Very convenient.

10/10 Excellent

Catherine, Wellington, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and wonderful service.
I am really impressed with the size and comfort of the rooms. The staff were friendly and helpful. A nice swimming pool and great buffet breakfast. Beautiful views of the river. Would definitely stay here again.
Stayed 1 night in Apr 2018

10/10 Excellent

Ngai Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic reunion.
Good experience and convenient to go to Tian Jin Railway station. Service obeys the please do not disturb sign when it was switch on and did not enter the to clean until I was back the next day around 8pm,.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

teik hooi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2017

10/10 Excellent

teik hooi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel with good view.
Very convenient, hotel situated beside the river with good view of the city.

10/10 Excellent

Dennis , Vancouver Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this Hotel
Dennis J from Canada, Wonderful hotel. helpful, and friendly staff, not to mention Beautiful Ladies on staff. Everything was perfect. I even extented my stay 2 times cause it was so much like being home...guest room 2211

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very comfortable and conveniently located in a scenic walk by the river and close to a historical Catholic Church.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Over Rated Hotel
An over rated hotel. Definitely neither 5 nor 4 stars standard hotel. Not worth the value paid for.

10/10 Excellent

Lew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay but nice stay....... Should be 5 stars instead of 4 for a good chinese hotel.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Karyn, Beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel, I say here every time :)
Ideal location, all the sights are within walking distance. Those further away are a short can ride away (less than 15y to most places). The staff is super accommodating; concierge service is the best for organizing dinner reservations, taxis and such for our large group of teachers. I will go back here and only here, again and again!

6/10 Okay

SeonYoung, USA

Good but old
Good but old

10/10 Excellent

Jeani, Fallon Nevada, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at Holiday Inn Riverside.
The staff at this hotel was absolutely wonderful.What we thought was an abandoned department store turned out to be a wonderful bazaar of clothing and linens, both off the rack and custom made. I wish I had brought extra suitcases to fill. Great little shops, wonder river walk right across from the hotel, near by park, an easy walk to Ancient culture street. If you are an American (as we are) expect to treated like a rock star! We had our pictures taken with so many wonderful people and their children. The food is typical of an Asian country. Almost everything is served at room temperature and even though it has a theme-American, German, Italian-it isn't. Its the Asian version which may bare very little resemblence to its foreign counter part. The exception was the Hamburgers we had delivered to the room and one of the best steaks I have ever had served off the menu. We loved the breakfast buffet, but we arrived at exactly 6 am when it opens because I didn't want to eat food that had been sitting at room temperature for a couple of hours. The staff was eager to help and please and they will happily bring you ice for your drink. I can't say enough nice things about this hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice with reasonalbe price. But a little disappointed at the Japanese restaurant. Besides it, everything was good.

8/10 Good

Steve , Atlanta, Georgia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value location in Tianjin
Excellent large and very clean rooms. Nice location with river views in a seemingly safe location. Prices are excellent considering the quality of the hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the river in Tianjin
We stayed one night at the Holiday Inn in Tianjin. The hotel staff member who helped us check-in was friendly and courteous, and the hotel itself was very nice. The location of the hotel is on the river and next to the Tianjin Eye ( big ferris wheel). The only disappointment was the pizza that we ordered through room service, since it was very small and not the best value. Breakfast, however, was very good. They had a large spread of food, which included European style breakfast, Chinese style breakfast, and American stlye breakfast.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Raymond, Beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Getaway
Our stay at the Holiday Inn - Riverside was excellent. The staff was very friendly and helpful. We enjoyed the great room, buffet breakfasts and the lounge was relaxing. The location to the river and walkway was a nice perk. It was easy to walk along the river and enjoy the architecture and other sights along the way. The only regret was the weather was not the best. We will definitely be back.

10/10 Excellent

kuan, New York , USA .

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay . Great trip in Tianjin .
Good location, good condition ,excellent service. High quality of breakfast . Comfortable. Clean room with large space..

6/10 Okay

Verified traveler

Liked: Cleanliness
Great location but still room for improvement
the staff at the front desk was very delightful, but the staff attending to the room service could have smelled more. In addition, the room was too warm and, according the staff called upon, there wasn't a thing they could do about it.