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Reviews of Renaissance Tianjin Lakeview Hotel

5 out of 5
Renaissance Tianjin Lakeview Hotel
16 Bin Shui Road, He Xi District, Tianjin, Tianjin

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 94 reviews" "
Rating 8 - Good. 40 out of 94 reviews" "
Rating 6 - Okay. 7 out of 94 reviews" "
Rating 4 - Poor. 1 out of 94 reviews" "
Rating 2 - Terrible. 1 out of 94 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Xiandong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

jun

Liked: Cleanliness, staff & service, property conditions & facilities
This renaissance impresses me with all aspects. I will stay here again next time I visit Tianjin.
Stayed 12 nights in Jun 2023
Response from Renaissance Tianjin Lakeview Hotel on Jul 3, 2023
Dear jun,Thank you for choosing Renaissance Tianjin Lakeview Hotel and sharing your experience. As a part of Marriott International we strongly believe in creating satisfied and memorable guest experiences, in this sense we appreciate and strongly value your comment.Your positive comment is our great treasure and motivation. If you have plans to visit Tianjin again, we hope we are always your first choice. We are looking forward to your next visit. Best regards.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top choice
Good Covid controls and cleanliness. Minor maintenance going on our floor, with noise kept at minimum. Breakfast with variety and great hospitality.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Comfort stay
Great location. Easy access to public transport. Lake view is a highlight. Warm hospitality. A little bit of improvement on cleanliness would make a short stay just perfect.
Stayed 1 night in Mar 2021

6/10 Okay

Junling

Business traveler
Stayed 1 night in Dec 2019
Response from Renaissance Tianjin Lakeview Hotel on Dec 23, 2019
Dear Guest.Thank you for choosing Renaissance Tianjin Lakeview Hotel and for sharing your experience As a part of Marriott International we strongly believe in creating satisfied and memorable guest experiences. We would greatly value the opportunity to welcome you back and we do believe you will discover something wonderfully new in your next stay with us. Thank you and have a nice day!.

6/10 Okay

Traveler, Los Angeles

Traveled with family
Liked: Cleanliness, amenities
The guy working in the swimming poor was very rude. I asked him if there was any button to turn on the jet water for the spa, he answered me like he wanted to hit me. Very hard to find cold drinking water(ice or ice water) in the hotel.
Stayed 14 nights in Aug 2019
Response from Renaissance Tianjin Lakeview Hotel on Oct 2, 2019
Dear Valued Guest, Thank you for choosing Renaissance Tianjin Lakeview Hotel and for sharing your experience. We deeply regret the experience you had in Fitness Center and offer our sincere apology. As a part of Marriott international we strongly believe in creating memorable guest experiences. With this in mind we guide our staff to be professional in their behavior and to focus on our guest’s needs. In this sense we appreciate and strongly value your perception of our hotel as a symbol of Tianjin’s legendary hospitality. Nevertheless we would like to apologize for the cold reception you may have encountered on behalf of a person in charge. We would greatly value the opportunity to welcome you back and we do believe you will discover something wonderfully new in your next stay with us. Thank you and have a nice day!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I visit often
Hotel Service is very reliable
Stayed 2 nights in Jul 2019
Response from Digital Marketing Manager on Aug 14, 2019
Dear Valued Guest.Thank you for taking the time to provide your feedback regarding your stay in our hotel. As a part of Marriott International we strongly believe in creating satisfied and memorable guest experiences, in this sense we appreciate and strongly value your comment. Your positive comment is our great treasure and motivation.All of our ambassadors are delighted to provide you a perfect experience again.Have a nice day!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frequent visits to this Hotel
Always reliable.
Stayed 3 nights in Jul 2019
Response from Digital Marketing Manager on Aug 16, 2019
Dear Valued Guest.Thank you for taking the time to provide your feedback regarding your stay in our hotel. As a part of Marriott International we strongly believe in creating satisfied and memorable guest experiences, in this sense we appreciate and strongly value your comment. Your positive comment is our great treasure and motivation.All of our ambassadors are delighted to provide you a perfect experience again.Have a nice day!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located next to a subway stop. This was great!!
Stayed 6 nights in Jul 2019
Response from Digital Marketing Manager on Aug 9, 2019
Dear Valued Guest, thank you for choosing Renaissance Tianjin Lakeview Hotel and for sharing your experience. We are so glad to know you have enjoyed this stay.If you have plans to visit Tianjin again, we hope we are always your first choice. Have a nice day!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice one
it is pretty good, people are really helpful and nice, always glad to go back to Tianjin
Stayed 1 night in Jan 2019
Response from Renaissance Tianjin Lakeview Hotel on Jan 30, 2019
Dear Valued Guest, Thank you for taking the time to provide your feedback regarding your stay in our hotel. It’s our great honor to create memorable experiences for our guest. Your positive comment is our great treasure and motivation. We would greatly value the opportunity to welcome you back and believe you will discover something wonderfully new in your next stay with us. Thank you and have a nice day!

10/10 Excellent

Jae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk
Hotels.com made mistakenly sent wrong info to hotel a d i had some problems with checking in at front desk but hotel resolved it. Service representative at front desk Miss sun kim was very helpful and kind
Stayed 2 nights in Nov 2018
Response from Renaissance Tianjin Lakeview Hotel on Dec 19, 2018
Dear Valued Guest,thank you for taking the time to provide your feedback regarding your stay in our hotel. It’s our great honor to create memorable experiences for our guest. Your comment is our great treasure and motivation. We would greatly value the opportunity to welcome you back and believe you will discover something wonderfully new in your next stay with us. Thank you and have a nice day!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel and good breakfast
Stayed 2 nights in Oct 2018
Response from Renaissance Tianjin Lakeview Hotel on Nov 10, 2018
Dear Valued Guest,thank you for taking the time to provide your feedback regarding your stay in our hotel. It’s our great honor to create memorable experiences for our guest. Your positive comment is our great treasure and motivation. We would greatly value the opportunity to welcome you back and believe you will discover something wonderfully new in your next stay with us. Thank you and have a nice day!

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Experience
Bin to this Hotel many times, always enjoying the stay there
Stayed 2 nights in Nov 2017

8/10 Good

CA, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Very late check in and then had problems with the aircon in my room. They moved me within half an hour, very friendly and helpful. Room was fine, pretty standard stuff for this class of hotel, but the bathroom was the best part: spacious, well equipped, great shower. Breakfast was also great.
Stayed 1 night in Oct 2017

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here many times.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great business hotel
staff was extremely helpful at every step of the way
Stayed 2 nights in Jul 2017

10/10 Excellent

Inga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip in Tianjin
Great hotel but in a bad location due to the metro line works right outside the entrance. The building works went on all night and although it wasn't intrusive inside the hotel the traffic restriction and dust was noticable. Apart from that, great staff and a well kept hotel with good refreshment services. The metro stop will be another bonus once completed.

8/10 Good

Pik Kei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far from subway, but still acceptable
I stayed in Tianjin for 3 days. The location of this hotel is far from satisfactory. I could not call it a location at all. We had to take a taxi from the hotel to the subway everytime. With luck, the taxi fare in the mainland is still reasonable and affordable. Also, the concierga service is very helpful and gave us much travelling tips. The room space and decoration are very nice too.

6/10 Okay

Lam

Overall ok stay. Not much restaurants around.

10/10 Excellent

SIU WAH EUNICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth every dollar
comfortable and staffs are nice

8/10 Good

Tsering T, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was excellent and the hotel was clean. I thought that the breakfast was overpriced at RMB 168 and with the addition of tip comes to around $ 30. I do have to admit that the breakfast had a extremely wide range to please everyone. I would recommend the hotel. I would also like the hotel to have newspapers available in the morning.
From my room

10/10 Excellent

Greg, Bergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Tianjin
Stayed at VIP suite. Great room and service. Good club and pool. The hotel is well prepared to handle conferences. Great restaurants.

8/10 Good

Brandon, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good
Overall very nice hotel. Great fitness center, clean rooms, newer than most hotels in Tianjin. Good price value. Breakfast is just average, like most hotels in summer in China, AC never gets rooms quite as cool as you want .

10/10 Excellent

max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
Great experience and great food!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a hotel with a beautiful view
Overall I was pleased with my stay. However, getting a taxi in Tianjin is a challenging task.

8/10 Good

HS

Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointed with the service
The hotel is great, but the service is not as good. They did not leave me any towel or bathrobe after cleaning. I had to call and ask for them at midnight. And the staff did not say a word of greeting, not to mention apologies, when he brought them up to me. Also, there were supposed to provide two bottles of water as complementary service. When they saw that I had one bottle of water left from the previous day, they just gave me one instead of two. That did not make sense to me. They should have given me another two bottles of way regardless of how many I have.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice hotel
The hotel has a beautiful and spacious entrance. The staff are friendly and efficient. I particularly liked the hotel room which is very clean and has a view of the lake. The washroom is quite large, having a shower and a large bathtub. We only stayed overnight but had a quick look at the Spa facility and it had a nice gym area and hot tub and steam room area. Overall a very nice hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Niels Chemnitz Frederiksen, Nuuk, Greenland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and good food

10/10 Excellent

Jianping

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023
Response from Renaissance Tianjin Lakeview Hotel on Oct 12, 2023
Thank you for taking the time to provide your feedback regarding your stay in our hotel. It’s our great honor to create memorable experiences for our guest. If you have plans to visit Tianjin again, we hope we are always your first choice. We are looking forward to your visit.

10/10 Excellent

Jianping

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Sep 2023
Response from Renaissance Tianjin Lake view Hotel on Oct 12, 2023
Thank you for taking the time to provide your feedback regarding your stay in our hotel. It’s our great honor to create memorable experiences for our guest. If you have plans to visit Tianjin again, we hope we are always your first choice. We are looking forward to your visit.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置不错~早餐的时间段蛮长的
Stayed 2 nights in May 2021

8/10 Good

Alberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No hot water during the afternoon.
Stayed 1 night in Dec 2020
Response from Renaissance Tianjin Lakeview Hotel on Dec 15, 2020
Dear Valued Guest. Thank you for taking the time to share your experience with us. Please accept our sincere apologies for the unpleasant experience. We will share your comment with relative department and improve the service. As a member of Marriott Group, we always strive to make all our guests feel comfortable and at home. We all look forward to welcome you back again. Best regards!

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Renaissance Tianjin Lakeview Hotel on Feb 6, 2020
尊敬的客人，非常感谢您选择万丽天津宾馆并在此留下您的入住体验，得知未能为您提供满意的服务，在此请允许我向您表达最为真挚的歉意。我们希望您能同酒店取得联系，给予我们进一步与您探讨的机会。我们会不断改进服务质量，旨在为您提供满意的服务。祝您新春吉祥，幸福安康！

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Renaissance Tianjin Lakeview Hotel on Dec 25, 2019
Dear Guest. Thank you for choosing Renaissance Tianjin Lakeview Hotel and for sharing your experience As a part of Marriott International we strongly believe in creating satisfied and memorable guest experiences. We would greatly value the opportunity to welcome you back and we do believe you will discover something wonderfully new in your next stay with us. Thank you and have a nice day!.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Renaissance Tianjin Lakeview Hotel on Dec 21, 2019
尊敬的客人，非常感谢您选择万丽天津宾馆，并抽出时间留下宝贵的评价。作为万豪国际集团的一分子，我们始终坚信并致力于为每位客人打造宾至如归的体验。秉承此理念，我们以专业的视角引导并培训员工，使之更加注重于感知客人的需求。诚挚期待您的再次光临，相信您的下次入住一定会有更美好的体验。

10/10 Excellent

KI HONG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Renaissance Tianjin Lakeview Hotel on Dec 2, 2019
Dear Valued Guest. Thank you for taking the time to provide your feedback. As a part of Marriott International we strongly believe in creating satisfied and memorable guest experiences. We would greatly value the opportunity to welcome you back and we do believe you will discover something wonderfully new in your next stay with us. Thank you and have a nice day!

4/10 Poor

Verified traveler

Stayed 4 nights in Oct 2019
Response from Renaissance Tianjin Lakeview Hotel on Nov 21, 2019
尊敬的客人，非常感谢您选择万丽天津宾馆并在此留下您的入住体验，得知未能为您提供满意的服务，在此请允许我向您表达最为真挚的歉意。如您有任何意见或者建议，欢迎您随时与我们联系。我们会立即加强对酒店员工的全面培训，确保提升员工服务。酒店全体员工热忱期待您的再次光临，以便我们能更好的为您服务。祝您生活愉快

10/10 Excellent

Valentina, Concón

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impactante, todo perfecto. La atención es espectacular, desayuno delicioso, piezas grandes y La vista al lago era hermosa. Sector spa también espectacular, piscina grande y buena para nada y baños con sauna, baño turco, jacuzzi, Completísimo. Totalmente recomendado.
Stayed 3 nights in Oct 2019
Response from Renaissance Tianjin Lakeview Hotel on Oct 14, 2019
Dear Valued Guest, Thank you for taking the time to provide your feedback regarding your stay in our hotel. It’s our great honor to create memorable experiences for our guest. Your positive comment is our great treasure and motivation. We would greatly value the opportunity to welcome you back and believe you will discover something wonderfully new in your next stay with us. Thank you and have a nice day!

10/10 Excellent

CHOI,DAE, Seoul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
한국인 Staff가 있어 좋았고, 수영장이 있어 편히 잘 지냈습니다. 수영장은 이용객이 많지않아 좋고 수심은 1.0m에서 1.6m정도로 깊어지는 경사로되어있습니다. 수온이 따뜻하고 자쿠지가 있어 좋습니다. 아침식사는 5성급호텔의 평균 수준입니다. 한국인 Staff의 친절한 지원에 감사드립니다.
Stayed 3 nights in Sep 2019
Response from Renaissance Tianjin Lakeview Hotel on Oct 8, 2019
Thank you for taking the time to provide your feedback regarding your stay in our hotel. It’s our great honor to create memorable experiences for our guest. We also would like to say thank you for your positive comments. As a part of Marriott International we strongly believe in creating satisfied and memorable guest experiences, in this sense we appreciate and strongly value your comment. We would greatly value the opportunity to welcome you back and we do believe you will discover something wonderfully new in your next stay with us. Thank you and have a nice day!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöner Aufenthalt
Super Zimmer und super sauber. Auch der Service war nett
Stayed 1 night in Aug 2019
Response from Renaissance Tianjin Lakeview Hotel on Aug 29, 2019
Dear Valued Guest,Thank you for taking the time to provide your feedback regarding your stay in our hotel. It’s our great honor to create memorable experiences for our guest. Your positive comment is our great treasure and motivation. We would greatly value the opportunity to welcome you back and believe you will discover something wonderfully new in your next stay with us. Thank you and have a nice day!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店整体感觉还可以，位置在城市中心，交通方便。
Stayed 3 nights in Jul 2019
Response from Digital Marketing Manager on Aug 9, 2019
尊敬的客人您好，感谢您在百忙之中留下您的肯定评价，承蒙您的青睐，这将是我们的珍贵财富以及不断前行的动力。万丽天津宾馆客房设计现代时尚，宽敞明亮，装潢独具匠心，精心为您打造一个舒适的梦想下榻地。地理位置优越，毗邻天津地铁5、6号线，天津文化中心。驱车数分钟可到达天津万象城、天津奥体中心、鲁能城购物中心、天津水上公园等景点商圈。酒店坐拥湖畔美景以及草坪花园，宛如城市中的绿洲。拥有地上超大停车场151个车位，为住店客人免费提供。再次感谢您的支持与认可，我们将精益求精，旨在为您打造最美好的入住体验，衷心期待您的再次光临。祝您生活愉快。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
無從挑剔的好飯店 太棒了
Stayed 2 nights in Jul 2019
Response from Renaissance Tianjin Lakeview Hotel on Jul 22, 2019
尊敬的客人您好，感谢您对于万丽天津宾馆的认可及信任，作为万豪国际集团的一分子，我们始终坚信并致力于为每位客人打造宾至如归的体验。万丽天津宾馆设计现代时尚，装潢独具匠心，精心为您打造一个舒适的梦想下榻地。酒店客房宽敞明亮，设施设备完善齐全，让您的居住体验更加舒适。再次感谢您对于酒店服务团队的认可，真诚期待您的再次光临，相信您再次入住时会有更加完美的体验。祝您生活愉快。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
清潔感あるホテルだが…
とても清潔な客室でした。 ただコネクティングルームだったせいなのか隣室からの声が気になりました。 地下鉄の駅はすぐ近くですが、観光地に行くには距離があります。 夜のビュッフェは値段の割に合いません。
Stayed 2 nights in Jun 2019
Response from Renaissance Tianjin Lakeview Hotel on Jul 1, 2019
Dear Valued Guest.Thank you for choosing Renaissance Tianjin Lakeview Hotel and for sharing your experience. We deeply regret the experience you had in room arrangement and food quality in dinner and offer our sincere apology. As a part of Marriott international we strongly believe in creating memorable guest experiences. With this in mind we guide our staff to be professional in their behavior and to focus on our guest’s needs. In this sense we appreciate and strongly value your perception of our hotel as a symbol of Tianjin’s legendary hospitality. If you have plans to visit Tianjin again, we would look forward to welcoming you to stay with us and we do believe you will discover something wonderfully new in your next stay. Thank you again and have a nice day!

10/10 Excellent

Hosuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Renaissance Tianjin Lakeview Hotel on Jun 1, 2019
尊敬的客人您好，感谢您对万丽天津宾馆的肯定与支持。万丽天津宾馆宽敞明亮，设施设备完善齐全，穹顶式设计独具匠心，精心为您打造一个舒适的梦想下榻地。我们将精益求精，旨在为您打造最美好的入住体验，衷心期待您的再次光临。祝您生活愉快。