Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
4.5 Room cleanliness
4.5 Service & staff
3.0 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Slightly disappointed

Posted Jan 2, 2013 on Hotels.com
Over the years of travelling, Somerset has always been one of my top choices to stay-in during vacations. However, with comparison of my last stay-in with the recent ones, it seemed that the serviced residence has reduced its quality standard by a bit. No doubt, the serviced residence is still good in terms of cleanliness of room, service quality. However, the hotel amenities lacks maintenance and the bed is hard as any wooden plank can be. Location wise, the serviced residence is located in between the CBD area and as well as some upscale malls. A bus-stop is located directly in front of the serviced residence, so there shouldn't be any problem of travelling.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel in city center

Posted Nov 15, 2012
Hotel room was too hot, I tried to cool it off with AC but it did not work; even leaving the window open did not cool it sufficiently. Service in Club Lounge excellent, staff very helpful and meeting room was very good.