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Reviews of Jacob Tiberias by Jacob Hotels

Jacob Tiberias by Jacob Hotels
2 Ohel Yaacob St, Tiberias

Reviews

8.0

Very Good

Rating 10 - Excellent. 16 out of 38 reviews" "
Rating 8 - Good. 11 out of 38 reviews" "
Rating 6 - Okay. 6 out of 38 reviews" "
Rating 4 - Poor. 2 out of 38 reviews" "
Rating 2 - Terrible. 3 out of 38 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay ! Thx 😊

4/10 Poor

Henoch

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My first room the keys didn't work even after trying 2 sets. The second room was broken and dingy. Feels more line a motel then a hotel.
Stayed 1 night in Nov 2023

6/10 Okay

EDWARD

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from tali kadosh on Sep 26, 2023
Dear Guestthx you for the review

8/10 Good

Jacob

Stayed 1 night in Aug 2023
Response from TALI KADOSH on Sep 26, 2023
Dear Guestthx you for the review

6/10 Okay

Sam

Traveled with group
Liked: Cleanliness
Nice comfortable, clean room, if a bit small. Toilet/shower room small and very basic. Flooring to one room was peeling up. Generally, the decor is old and tired. It would help if the hotel had a city map available that highlighted local tourist sites- we were told just to use Google when we asked. Staff polite and friendly.
Stayed 3 nights in May 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I was not pleased with the first room I was given. It felt closed in and claustrophobic, and the TV did not work. When I was moved to room 115, I was very pleased. The staff at the Jacob Tiberias was fantastic. I would like to particularly mention a gentleman named Kobi, who served as a type of staff manager(?) He was very personal,and attentive to any issues I had. Kobi truly represented the Jacob brand, and is an outstanding member of the facility.
Stayed 2 nights in May 2023

10/10 Excellent

DONGSHENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best bang for the buck in the area! The staffs are extremely nice and accommodating. Can't ask more with breakfast even included! Strongly recommend if budge is your concern and still want to get decent service!
Stayed 3 nights in Dec 2022

8/10 Good

Giddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sipmle place for overnight stay
Simple Hotel mit simple room, needed special instructions for light, very short bed bur combatable. Good breackfast but over priced Nice welcome extras One can tell they did teir best
Stayed 1 night in Dec 2022

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable. A good feeling to stay there.
Stayed 1 night in Nov 2022

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The rooms facing the street are not pleasant. The balcony was not clean and it wasn’t able to be used because of the traffic noise. Standing in the bathroom is like being in a bus stop because the walls are so thin and the street noise comes in the vent. Also the check in staff said we could park anywhere on the street out front and we got two parking tickets. The girl helping us check out was very nice and corrected our bill. The breakfast was good.
Stayed 2 nights in Oct 2022

2/10 Terrible

Oded, Las Vegas

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I would avoid this hotel at all costs. The hotel image shown on Expedia is false. This hotel is serving religious Jewish people and as a result, the elevator on weekends works on Sabbath mode, meaning stopping automatically on each floor - this actually prevents you from using the elevator, unless you are willing to wait 10 minutes or more. The front desk staff is awful, looks like an unexperienced students doing a part time job. The hotel corridors have typical awful smell. There is no option to open the room window do you have to relay on air conditioning only. The bathroom shower has no curtain so the water goes all over the floor. They provide a floor wiper to each room to push back the water to the shower. While claiming the stairs I met twice unhappy gusts who said they would never go to this hotel again. My suggestion - avoid this facility at all costs.
Stayed 1 night in Jul 2022

6/10 Okay

Uri

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got a room with access to a dirty courtyard and to the left side of the hotel where there are air conditioners in each window ... The noise is strong, it is impossible to open the window ... The curtain and curtains are all covered in dust, as soon as they are opened - a layer of dust has risen .. the shower is leaking ... Old hotel - won't stay there again
Stayed 1 night in Jul 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jacob Hotel in Tiberius.
Hotel Jacob is a great choice. Not on the water but very convenient. Free parking. Friendly folks. On a bus line. Excellent.
Stayed 1 night in Jun 2022

6/10 Okay

Laurie

Stayed 1 night in May 2022

10/10 Excellent

Libat

Stayed 1 night in May 2022

10/10 Excellent

Tatjana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and my room was perfectly suitable and had a cute balcony with a lovely view. The staff was very kind and personable, offering me drinks and moving up my check-in time when I arrived early. There is not much right around the hotel but it isn’t too far of a walk to busier party of the city.
Stayed 1 night in Mar 2022
Response from Jacob Team on Mar 8, 2022
Deat Tatjana, Thank you very much for your kind words and the good feedback. It was our pleasure to have you as our guest. Hope to see you again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty hotel in Tiberias
The hotel was far from the beach where a lot of the restaurants and stores are. There was free parking behind the hotel. The lobby was very attractive. The staff were helpful. The room was clean. It faced the street--not much of a view. The shower was great--lots of hot water. Other than the location, we were very satisfied.
Stayed 1 night in Nov 2021

10/10 Excellent

Moris

Liked: Cleanliness, staff & service, room comfort
נוח,צוות ידידותי, סופר גדול קרוב
Stayed 2 nights in Nov 2021
Response from Jacob Team on Nov 7, 2021
Dear Moris, Thank you for staying with us and taking your time to review us. We would be more than happy to have you as our guest soon. Best regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2021

8/10 Good

Jonathan

Stayed 1 night in Aug 2021

10/10 Excellent

shaili

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at the jacobs hotel of tveria.
The place was clean, great welcome from the hotel workers, great location, great price and the room we stayed in was absolutly amazing
Stayed 3 nights in Jul 2021

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

10/10 Excellent

Doron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Fariba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Chaya

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

yael

Stayed 1 night in Jul 2021

10/10 Excellent

Maya

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Catalina &Hotel Staff on Jul 25, 2021
Dear Maya, Thank you for staying with us and for taking the time to give us your feedback. Have a great day and hope to have you as our guest anytime soon

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place is very nice, looks brand new and clean
Stayed 1 night in Jul 2021
Response from Catalina &Hotel Staff on Jul 19, 2021
Thank you very much!!!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for sleeping and travel around.
Stayed 1 night in Jul 2021
Response from Catalina &Hotel Staff on Jul 19, 2021
Thank you very much for your feedback.

10/10 Excellent

Avi

Stayed 1 night in Jul 2021

8/10 Good

eyal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from C on Sep 15, 2020
Thank you very much for your feedback and we will be waiting for your return.

10/10 Excellent

Elie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très convenable.
Stayed 1 night in Mar 2023

4/10 Poor

Jose Eustaquio Ribeiro Vieira

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel ruim
Stayed 2 nights in Feb 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mal hotel
Stayed 2 nights in Oct 2022

6/10 Okay

Deborah

Traveled with group
Liked: Cleanliness, staff & service
As a traveler hotel it’s really good but not as hotel for comforting holidays
Stayed 1 night in May 2022

10/10 Excellent

Jorge I

Stayed 2 nights in Aug 2021

6/10 Okay

Carmit

Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésima atención. Salimos a las 8 am de la habitación y regresamos a las 5 pm y aun no habian arreglado la habitación, la solucion fue cambiarnos de habitacion. En general muy sucio, cama, sillas, sofas manchados. Sali a las 6 am a trotar y el auditor dormido sobre el sofa del lobby. Experiencia terrible.
Stayed 1 night in Dec 2019
Response from Chana Shatz on Dec 24, 2019
Dear Sir, Thank you for your feedback. We are truly sorry for the experience you had as it is exceptional and certainly not according to our standards. We will examine ourselves and act to improve. With our sincere apologies, we would like to grant you 50% refund- please contact us with your reservation details for further care.