Ratings based on 219 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco, Ca

Weekend Getaway

Posted Jan 8, 2015
Amazing views of San Francisco Bay were awaiting us at the boutique hotel in Tiburon. Tucked away in a quiet community, Waters Edge offered a relaxing stay from the hustle and bustle of the city. Rooms were nicely furnished. Bedding was upscale, but the bed was a bit uncomfortable. The king room offered a garden tub with lots of room for soaking. Bikes are available to tour the area. This is the second stay at the Marin Group hotels and I plan to return.
5 out of 5
Recommended
for Couples
by A verified travelerfrom California

New Year's Getaway

Posted Jan 5, 2015
Pros: Everything was top-notch -- people and facilities.
Cons: One minor thing -- insulation. I would like to see some sort of air flow damper on the bottom of the door into the room. Still, a minor thing.
Location: Right on the water, a fantastic view. Great walks nearby, both along the bay and up into the hills. Good restaurants just a stone's throw away.
A great experience. The hotel facilities were first class, as was the staff. Everyone was unfailingly cheerful and outgoing. Special praise for two of the front desk people -- Rebecca and Alexia. Always a smiling, cheerful greeting, happy to help in any way possible, these two are gems. The location is great, right in the middle of several nice long walks and with a view of the City from the deck that other facilities would love to have. All-in-all, a great experience and one we will repeat as soon as we can.
1 out of 5
by A verified travelerfrom Petaluma, CA

Not what I expected in an expensive hotel.

Posted Jan 2, 2015
The staff did not accomodate my needs, they were rude will not be returning to this hotel. Its overpriced!
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable stay, close to the City.

Posted Dec 17, 2014
Pros: The staff, the service, and the overall comfort of the place is not to be underestimated. It stands out to me.
Cons: I'm sure there's an area to improve, but nothing that stands out to me at this time. For what they set out to be- they excel.
Location: Snuggled in the heart of beautiful Tiburon, with views of the surrounding hills and, across the bay- San Francisco. Surrounded by shops/eateries.
I used to stay in San Francisco when going to the area. Now I stay at Waters Edge in Tiburon. The hotel is in the heart of the town of Tiburon, a beautiful vista across the bay from the city. The staff is OUTSTANDING- every one of them. Their attention is to service- they get the concept of 'hospitality' which so many hotels simply do not. I feel welcomed and comfortable there. And I have the sense that- whatever it may be that you need- they'd get it. The hotel is situated next to a slew of restaurants, shops, and beautiful walking areas. The town itself is very picturesque. I drive into the city each morning for business, and drive back out to get away from it at day's end. And, it's an easy drive. Love this spot. Would highly recommend it if the area works for you.
5 out of 5
Recommended
for Couples
by Krisfrom Thousand Oaks, CA

Gorgeous location, great service

Posted Oct 23, 2014 on Hotels.com
This hotel is top notch and the service is fantastic and friendly. Props to Martin, who was at the front desk pretty much 24/7 of our two night stay! We stayed on the top (2nd) floor and at the end of the hall is a deck right on the water with gorgeous views of the sunset and San Francisco. Perfect place to sit in the morning with coffee and afternoon during the complementary wine and cheese. Having said that, this huge deck can be enjoyed by everyone - do not bother paying extra for a room here unless you book room 220 or 221 which have a private deck with the same view as the big deck. Our private "patio" was only large enough for 1 chair and it looked out over the living quarters of the building next door! Definitely not worth paying a premium for. The hotel is clean and comfortable and charming, and in a good location. Lots of restaurants and a grocery in walking distance.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Bainbridge Island, WA

Great location, easy ferry access to downtown SF

Posted Oct 20, 2014
Pros: Location, Location, Location. Wine and cheese happy hour. The staff.
Cons: Maybe a warning about the cheaper rooms being either on the street or other less attractive attributes.
Location: Ferry to Angel Island is literally right at the hotel. Ferry to SF is maybe another 50' away. Restaurants, nice walks.
We really enjoyed Tiburon and The Water's Edge Hotel. It was a great way to visit San Francisco, based in the quiet town with easy ferry access to downtown SF. The hotel was great. The waterfront 2nd story deck was a treat that we used pretty much every day for happy hour, a place to eat our lunch, and just to relax before going out for dinner. All in all it was great. We did have a cleanliness issue our first day but the staff took care of it immediately. Our original room was on the first floor with no privacy and was very dark. We asked to be moved up to the 2nd floor and they were able to accommodate us. We got a bundled package with airfare and clearly had the worst pick of rooms at the Hotel, not really a fault of theirs, just a repercussion of a low cost bundle from Expedia. The 2nd floor room we did get was street view, which we actually kind of liked because it's a cool little walking town and it was fun to be in the middle of. The garbage truck doing its thing at 7:15 on consecutive mornings was a drag but again not the end of the world for us. The staff was great, we joined the free wine and cheese happy hour each night and totally enjoyed our 4 days in Tiburon, thanks to the Water's Edge.
5 out of 5
Recommended
for Everyone
by A verified traveler

Quiet stay

Posted Oct 3, 2014
We had a great stay here. Quiet, nice hotel. Good breakfast.
5 out of 5
Recommended
for Personal Event
by Annettefrom Michigan

Loved it

Posted Sep 30, 2014 on Hotels.com
Enjoyed our stay. Loved the wine reception. The receptionists were very helpful in getting us around easily. Will definitely stay here again
4 out of 5
Recommended
for Families
by Karinefrom France

Très bon hotel chambres avec cheminée

Posted Sep 11, 2014 on Hotels.com
Propre bon emplacement bon acceuil
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved it

Posted Sep 10, 2014
Great views off 2nd floor common space. Loved free wine and cheese party and free breakfast. Room was great with side view of harbor. Had fun on bikes..free rental.