Ratings based on 27 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
for Familiesby James from New York
Terrific location, great townPosted Sep 11, 2013
Pros: Easy walking distance to town. First class staff, amenities, accomodations. Terrific!
Location: Shop in town, and make sure to take a sightseeing boat ride on Lake Lugano. Alot of great restaurants as well.
The location was stunning, the staff superb, the free breakfast incredible, the town and shopping lovely. The staff could not do enough for us. The amenities are first class. Would rate a 10 if I could.
for Everyoneby Alex from NJ
Grand Hotel Eden LuganoPosted Jul 28, 2013
Pros: Excellent hotel with beautiful view, helpful staff and nice room in a dream location.
Cons: My room rate included breakfast however basic things like eggs to order or fresh juice will cost additional money despite very pricey room rate.
Location: Location is perfect but not much things to do.
Excellent hotel with beautiful view, helpful staff and nice room in a dream location.
for Everyoneby tanya
Paradiso/LuganoPosted Jul 4, 2013
I just spent one night in this hotel but had a great lake view room. Nice hotel, comfortable room. The shower unfortunately wasn't very nice in terms of the water flow. Breakfast was included and the lake front terrace of the restaurant was great.
for Everyoneby A verified traveler
Nice location; disappointing roomsPosted Apr 24, 2013
Pros: Very nice location
Cons: Room very disappointing and no arrival/lobby experience.
Location: Very nice location.
Great location but an older hotel design and very disappointing room and decor in particular for the price of over Euro 300.
for Everyoneby Becker from Saudi Arabia
Beautiful viewPosted Oct 30, 2012
Probably the most beautiful view in Lugano. Great hotel overall, but they really need to add some technology, very old style with no technology what so ever.
Recommendedby Richard F
Views Magnificent and close to LakePosted Oct 21, 2012 on Hotels.com
for Everyoneby A verified traveler from Curitiba, PR - Brazil
Great hotelPosted Sep 10, 2012
Dinner excellent food and view of the lake Lugano.. Breakfast: soso Room: excellent
Posted Aug 12, 2012 on Hotels.com
Recommendedby A verified traveler
Posted Jul 22, 2012 on Hotels.com
Not Recommendedby A verified traveler from Basel
Is it really a 5 star Hotel?Posted Jan 3, 2012 on Hotels.com
Great location, great view, but the rest is not 5 star.