Ratings based on 34 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Excellent hotel more than 4 starsPosted Sep 20, 2014
It was a nice experience... Excellent hotel close to the lake with perfect services & prices
for Everyoneby A verified traveler from California
Great Staff and Great HotelPosted Jul 4, 2014
Pros: Extremely nice staff, nice room, comfy bed, hotel is really in nice shape, breakfast was very good.
Location: This is a good location outside of the city center, but close to the lake. Paradiso train station is convenient from this location.
When I arrived at the hotel, the reception had me booked with twin beds instead of a double bed and asked if this was correct. I said it was not and they switched me to a double bed with zero hassle and said they had these types of incidents before from U.S. bookings. Well, when I later looked at my itinerary, it turned out they were correct that I had booked a double *room*, twin *beds*. I can now see what happened. Twin beds is listed in smaller text below double room on the listing for this hotel. Most listings that say double mean both the room and bed. Something I'll pay more attention for in the future. My fault. Anyway, I was extremely pleased with the polite and friendliness of the staff that fixed what turned out to be a problem that I created. Thanks!
for Familiesby Nzeder from Auckland
Great breakfastsPosted Jun 12, 2014 on Hotels.com
The hotel was very comfortable and the staff were very helpful. While Paradiso is a bit of a walk from the main part of Lugano there are still lots of things to do in the area and plenty of places to eat. The number 2 bus passes beside to hotel if you want to get to/from the main Lugano railway station and the number 1 bus will also take you along the lake front to the centre of town. The breakfast buffet was excellent and again the staff couldn't have been more helpful there and in the bar.
Recommendedby Rich from Los Angeles
Super Nice HotelPosted Jun 5, 2014 on Hotels.com
We really liked the hotel. Its a very short walk to the lake. The main plaza was a 15 min walk. Our room was spacious. Although, for the lake view, you had to sit on the window ledge and stretch. Tomaso the bartender is fantastic. He gave us some sightseeing tips. Plus you must try his Basil Mojito!! He really made the evenigs at the hotel bar much more fun.
for Familiesby Rod from Connecticut, USA
Great Hotel in LuganoPosted May 29, 2014 on Hotels.com
Really nice and modern hotel with an outstanding restaurant next door. Close to the bus line (Number 1 and 2) and 10 minute cab ride to the train station. We used the bus service (Glossie) to Milan Airport which was 50 Euros for two and arrived on time at the airport. Parking is ridiculous in the town where the restaurants and stores are located. You can drive around forever and not find a parking space at a meter. Take the bus for 2.30 Euros or a taxi for 20-25 Euros. Nice restaurants in the downtown square, Tango was outstanding. You really need a rental car to visit the sites in the area, Lake Maggoire, Bellazona (don't miss) and Locarno.
for Business Travelersby Craig Moss from Westport, CT
I'd stay there againPosted Mar 9, 2014 on Hotels.com
Really friendly staff. Spacious room. Short walk to the lake. Restaurant was very good.
for Couplesby Jeff from La Jolla CA
Excellent hotel for touring couplePosted Oct 4, 2013
Pros: Very convenient for walking and taking care of car,
Cons: Worked out perfectly for our needs.
Location: Walk to the city center and lakeside parks. Enjoy the charm of Lugano which is combines the best of chic Italy and Switzerland.
Lovely hotel, convenient access by car and by foot , (free) parking, easy walk to lake and city center. Excellent breakfast buffet.
for Getaway With Friendsby A verified traveler
Posted Sep 30, 2013 on Hotels.com
for Couplesby A verified traveler
Nice hotel,great locationPosted Sep 24, 2013
Enjoyed my 3 days in Lugano, nice view ,good breakfast:)
Posted Sep 16, 2013 on Hotels.com