Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
100% of guests recommend
4.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Families
by Allways Honest from Melbourne Australia

Good small Hotel

Posted Sep 12, 2013 on Hotels.com
Good clean hotel with average size rooms and with a very good buffet breakfast. Highly priced for its position.
4 out of 5
for Couples
by AC from Ireland

Out in the suburbs

Posted Jul 24, 2013 on Hotels.com
Pleasant staff, but breakfast was only adequate. The hotel is not very easy to find and is a good bit outside the city centre, you have to take the bus. The room was very small, but very clean and has air conditioning. The outdoor pool is nice, but a better changing area could be desired.
5 out of 5
for Business Travelers
by A verified traveler

Best European hotel I have experienced

Posted Sep 30, 2012 on Hotels.com
Food is excellent with a caring and helpful staff. Mr. Hass runs a tight ship. You will feel right at home here.
5 out of 5
by Schwartz

This traveler left a rating score only Posted Jun 2, 2012 on Hotels.com
4 out of 5
for Couples
by Erin from East Grand Rapids, MI

great stay overall

Posted Mar 9, 2012
Pros: location
Cons: remodeling
Location: About a 15 minute walk to the main square, perfect location for us. Definitely need to take a cab from the train station, though that was expensive.
This hotel was undergoing remodeling when we stayed, so it was very loud during the day. Also, because of this the elevator wasn't working, so they gave us an upgrade to a lakeview suite, we just had to lug our bags up 3 flights of stairs. The room was large though out of date, but it was comfortable. The view was great. Breakfast was okay, thought I would have liked more fresh fruit options.
5 out of 5
by A verified traveler from Yorkshire, UK

Excellent Hotel

Posted Aug 1, 2011 on Hotels.com
Lugano is very expensive and as we required three rooms to attend a family celebration the Delfino was perfect. Although away from the centre it is easily accessible. There is a bus stop outside the hotel, St. Brigitta and the area is Paradiso. You need to purchase a ticket at the stop before catching the bus - 2 francs or euros. It is a pleasant walk into the centre but maybe a climb back. The hotel was perfect for a family. We were all on one floor with rooms looking onto the lake and the Mountains. Breakfast was perfectly adequate and included in the price. The weather was good and it was nice to get back to the hotel for drinks around the pool before continuing the celebrations. If in Lugano again we would definitely stay here again. The staff were extremely helpful and the hotel very clean.