Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
3.8 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
Recommended
by A verified traveler from London

Shocking

Posted Sep 19, 2013 on Hotels.com
This so called 4 star hotel was absolutely awful in all respects. At best a 2 star hotel( and I am being generous) this was a run down dump and to be avoided at all costs.
5 out of 5
Recommended
for Couples
by Jeanne & Tom from San Diego, CA

Beautiful hotel and grounds.

Posted Jul 1, 2013
Pros: Nice setting, lovely location. Nice touches, like fruit in the room.
Location: The lake and grounds were beautiful, and we took a drive around the lake area. Very restful and peaceful.
Beautiful hotel and grounds. Lovely tranquil lake. It rained the night we were there, but even that was very restful, and everything was sunny and clean the next day.
4 out of 5
Recommended
by A verified traveler

Great kids resort

Posted Oct 26, 2012 on Hotels.com
Due to the off season the rates were ok. But during the season I w old not recommend for couples without children .
5 out of 5
Recommended
for Families
by A verified traveler from Phoenix

Nice stay in Lugano

Posted Mar 28, 2012
Pros: Best breakfast
Fabulous breakfast, lovely setting, perfect for families