Ratings based on 29 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cairo

Wonderful location

Posted Sep 29, 2014
Wonderful location with great view of Lugano lake and surrounding mountains. Staff are very friendly. Rooms are well furnished and clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2014
The hotel is at great location. The view from the room was incredible. The restaurant staffs were very friendly and efficient.
4 out of 5
by A verified traveler

Good hotel and clean rooms

Posted Aug 28, 2014
The hotel has big rooms if u have a big family but it is too far away from lugano .
5 out of 5
Recommended
by MBlatter

This traveler left a rating score only Posted Aug 18, 2014 on Hotels.com
4 out of 5
Recommended
for Families
by Chuckiegfrom Sweden

5 stars but for the restaurant

Posted Jul 24, 2014 on Hotels.com
Great hotel and location, it would get a full five stars but for the Lago restaurant food. Not sure what style it was, but I have eaten in many Michelin starred restaurants and would expect more from their chef considering it is 5 star hotel. The sommelier was fabulous, and even help suggest some vineyards to stop at along our journey. Stay here, but consider eating elsewhere is my suggestion.
5 out of 5
by A verified traveler

5 Star Hotel too far out of Lugano.

Posted Mar 30, 2014
Cons: More frequent transport to & from Lugano.
Location: San Salvatore Funicular ride to a spectacular view is worth doing.
Great stay & very pleasant & helpful staff but transport to & from Lugano is essentially private vehicle or 2nd Hourly Hotel shuttle which sadly just is not that convenient. Pity it is not hourly but distance from Lugano makes this non economical for Hotel. Thus everything has to be coordinated around the nevertheless, appreciated free shuttle.Without this shuttle service the hotel would not be much use to the car - less traveler. Hotel itself is excellent.
5 out of 5
Recommended
for Everyone
by illarion petrovfrom minsk. BY

Perfect area,nice place

Posted Mar 29, 2014
There is no so good.that hotel gets money from clients for shuttle to city!!For this hotel's level ,hotel's shuttle will be free!
4 out of 5
Recommended
for Everyone
by Nickfrom Bath UK

Posted Jan 10, 2014
Pros: All the facilities were excellent
Excellent hotel. worthy of its 5 star rating
3 out of 5
Recommended
for Business Travelers
by Harryfrom UK

Best Breakfast Ever

Posted Nov 18, 2013 on Hotels.com
I was there on a B+B rate and experienced the best quality breakfast ever with a stunning view at the lake. The rooms require some maintenance, e.g. tap not working properly and also the bathtub was way too complicated to be operated. Please check your dinner options first because at the hotel itself it is extremely expensive.
5 out of 5
Recommended
for Everyone
by A verified traveler

Superb hotel with stunning views

Posted Nov 15, 2013