Ratings based on 256 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, Ca

Hotel needs to be updated. Also, A/C in Loby, Rest

Posted Sep 8, 2014
Pros: Location is good
Cons: Update to the standards of Camino Real
Location: Shopping and Restaurants.
A/C needs to be fixed in the Bar, Restaurants, Loby, etc.
2 out of 5
by A verified traveler from Mexico

Below expectations

Posted Sep 4, 2014
Pros: The location.
Cons: Everything - starting with the maintenance and aspect of the hotel, cleanliness of the rooms and elevators, and should provide free internet.
Location: Great location in the center of Zona Rio in Tijuana.
This is supposed to be one of the best hotels in Tijuana but falls well below expectations. Poorly maintained, not comfortable and not clean, feels old. They even failed to provide free internet as advertised in Expedia and as in the rate I booked. Room had a smell of humidity and in fact the carpet just outside the bathroom was soaked - and did not dry in the two days I stayed. Water was not hot - warm at best. Bad experience.
2 out of 5
by A verified traveler from Los Angeles

Posted Sep 2, 2014
Pros: Just the front areas and lobby.
The rooms look different as they shows them to you online, no pool, besides to expensive.
3 out of 5
by A verified traveler

Posted Aug 12, 2014
Pros: the location.
Cons: upgrading furniture,changing carpets and make more pleasant the lobby area
Location: shopping center ,retstaurants, etc
this hotel it's rated 5 stars, but is too far away to be a 5 stars hotel,the lobby area has a bad smell. when you entering you can tell. the carpet in the room with a lot of wrinkles.the towels feels like sandpaper,they where clean but way too rough. the personnel very nice and the food is great also,a little pricy but it;s ok. the bed badly needs to be replaced.
2 out of 5
Recommended
for Everyone
by A verified traveler from temecula

It was good

Posted Aug 5, 2014
It was ok. I was expecting more from this hotel.it close to all the restaurant and close to the boder.that was the only good thing.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Nice hotel close to everything

Posted Aug 5, 2014
It was a great experience staying at this hotel. Great staff, room was clean!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to border

Posted Jul 30, 2014
Good service, great selection for breakfast. Tub drain could use some work as well as some other maintenance details with plumbing fixtures. Overall, a good and comfortable stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2014
Great location safe parking lot but have to pay $2 /night
5 out of 5
Recommended
for Business Travelers
by Andres from carson,ca

awesome hotel

Posted Jun 10, 2014 on Hotels.com
Recommend to family and friends
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jun 3, 2014 on Hotels.com