Ratings based on 405 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
93% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from mty

Tiene buena ubicación

Posted Jul 20, 2015
etuvieron realizando trabajos de mantenimiento durante la noche y como a las 6 de la mañana una afanadora hablaba a gritos no pude descansar
5 out of 5
Recommended
for Everyone
by A verified traveler from LOS ANGELES

GREAT LOCATION

Posted Jul 19, 2015
GREAT LOCATION...GREAT PRICE....GREAT STAFF. IN THE HEART OF ZONA RIO.
4 out of 5
Recommended
for Everyone
by A verified traveler

Ok hotel

Posted Jul 12, 2015
The hotel was under remodeling during out stay which made it not the nicest. The wifi was out for a night and a full day which was very disapponting because we really needed it and every time we asked the staff when it would be back up they didn't have a timeframe. Also, the rooms are tiny but they are ok if you just need a place to sleep. Other than that, location was great and breakfast was also great.
3 out of 5
by A verified traveler from Los Angeles, CA

Not worth the money!

Posted Jul 7, 2015
Pros: Quiet and secure
Cons: Lobby was being remodeled...never mentioned anything...dust and more...
You can get more of money. Rooms European style: small, flat, and deteriorated.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from CIUDAD DE MEXICO

CON POQUITO PUEDEN MEJORAR MUCHO!

Posted Jul 6, 2015
Pros: LOCALIZACION E INSTALACIONES
Cons: COORDINACION ENTRE GERENTES
Location: DISTANCIA CAMINANDO DE PLAZA RIO Y PLAZA FIESTA.
EL HOTEL ESTA BIEN UBICADO. BUENAS INSTALACIONES. EN TODA LA EXTENSION ES UN HOTEL EJECUTIVO. SOLO LES FALTA UN POCO DE ATENCION AL HUESPED.
4 out of 5
Recommended
for Everyone
by A verified traveler

Un buen hotel

Posted Jul 3, 2015
El hotel se encuentra en una excelente ubicación con cómodas habitaciones del mismo modo están impecable mente limpias el único problema es el personal de recepción de la tarde lento y prepotente
3 out of 5
by A verified traveler from san diego, ca

Hotel in Zona Rio,close to everything

Posted Jun 22, 2015
Pros: Location
Cons: smell of drainage in the room
Location: Plaza Rio, downtown ,
At Reception , a man , not greet, serious, unfriendly. The hotel overall is not bad, the external cleaning is adequate, the elevators work well, but when you get to the room, the smell of drainage is terrible, penetrates around the room, and this, for this reason alone, one is no longer comfortable in it.
5 out of 5
Recommended
for Everyone
by A verified traveler from LA

Great staff

Posted Jun 15, 2015
We was lost in the city, and we called the hotel and Diana was a front dest assitent, she gived us directions, so pacient and clear.
4 out of 5
Recommended
for Everyone
by A verified traveler from mexicali

Centrico

Posted Jun 15, 2015
Muy practico cerca de todo y muy agradable servicio!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel muy céntrico y muy conveniente

Posted Jun 4, 2015
Pros: Su ubicación y alimentos del desayuno
Cons: El sistema de drenaje en los baños despide fuerte olor del drenaje y se impregna le habitación
Location: Muy cerca de puntos de interés en el centro de la ciudad
En la noche se suspende muy temprano el servicio externo para solicitar alimentos y tiene uno que dormir sin tomar alimentos, más que alguna botana de las máquinas en la planta baja del hotel, porque los restaurantes externos que dan servicio suspenden servicio muy temprano