Ratings based on 666 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Sweet surprise

Posted Jul 23, 2015
Very nice experience.. everyone was kind and helpful.. very clean..
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel con buena cocina

Posted Jul 22, 2015
Creo que por ser temporada alta no me dio tan buena atención el personal del hotel, en cuanto a instalaciones, ubicación y comodidad; bien.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2015
Cons: Wi-FI could deffinitley be improved as connection is always lost.
Overall great experience. I would recommend to a friend.
4 out of 5
Recommended
for Everyone
by A verified traveler

La televisión

Posted Jul 19, 2015
Es un lío poder usarla muchos botones .. No debería ser tan complicado
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, Ca.

Good friendly staf.

Posted Jul 18, 2015
Nice hotel. They had some work going on. Restaurant definitely go out to nearest.
1 out of 5
by A verified traveler

Paper Thin Walls

Posted Jul 15, 2015
The walls are paper thin. At night - I can hear my neighbor drinking tequila, talking about send money to help his brother, while the other neighbor was taking a shower. In the morning - I could hear the loud vacuums, items being dropped and people walking in the hallway. I got very little sleep. I returned to my room at 6am, somewhat slept from 6am-9am, tried to sleep but could not from 9am-11am.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Queretaro

Cumple con el objetivo

Posted Jul 1, 2015
Pros: Sin comentarios
Cons: Servicio de transporte al aeropuerto
Location: Sin comentarios
Un problema, al momento de solicitar el servicio de transporte gratuito que ofrecen para ir al aeropuerto me dieron a entender que sus camionetas estaban descompuestas y que yo tendria que pagar un taxi, situacion que no acepte ya que fue el principal motivo por que escogí ese Hotel. Posteriormente, resolvieron lo de la camioneta, que siempre si estaba diponible y me llevaron al aeropuerto. Por lo demas, el Hotel cumple.
4 out of 5
Recommended
for Everyone
by A verified traveler from p

Nice. Close to downtown

Posted Jun 29, 2015
It was a nice stay. Rooms are decent. The staff is nice and helpful. It's a cool place to spend the night
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 29, 2015
Cons: the staff could speak more english
Its a nice hotel, the staff is friendly and try to speak English. They should know more english
2 out of 5
by A verified traveler from D

Muy mal servicio

Posted Jun 15, 2015
Noé dieron el tipo de habitación que había reservado, la persona en recepción me dijo que ya no había habitacion sencilla, a la mañana que hable con la encargada (quien fue la única amable y con criterio) me dijo que si tenían desde un principio; además no hubo estacionamiento y tuve que dejar la llave, la cual no encontraban