Ratings based on 384 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
82% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Short trip to Tj

Posted Mar 22, 2015
Pros: The bed and the shower.
Cons: Finish remodeling soon.
Location: Dine.
I spent only one night. The hotel is remodeling the building. I had the bad luck to be nest door to a noisy people who kept talking and laughing very loud. I was annoyed I couldn't sleep. Nice location and accessible to good restaurant.
2 out of 5
by A verified traveler

Polvo de gesso en todas partes

Posted Mar 18, 2015
Pros: los cuartos
Cons: La educación y honestidad del los dirigentes que no avisan que el hotel está en restructuración.
350 hombres trabajando en el hotel para el remodelamiento. Polvo en todas partes, piscina no funcionante. Restaurante cerrado. Ellos no avisan que estan restructurando.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 8, 2015
Very nice rooms clean and just remodeled, wide open design, nice location
2 out of 5
by A verified travelerfrom San Francisco

there was construction 24 /7 even on sunday at nig

Posted Mar 6, 2015
Pros: great location
Cons: do not work on cosntruction on wekeends or after hours
this hotel is under construction and workers will keep hamering at 9 pm on sunday forget to sleep or finish rooms and the elevator only 1 works
2 out of 5
by A verified traveler

Mala experiencia

Posted Mar 3, 2015
Pros: El personal muy amable.
Location: Excelente ubicación.
El hotel está en remodelación y es entendible, pero hay polvo dentro de las habitaciones, los pisos y cajones muy sucios todavía de la obra. Aún no tiene cortinas delgadas. Solo el BlackBerry out. Cuando uno entrega las habitaciones a un hotel en remodelación pasa por varias inspecciones y se cierran pisos enteros. Y se ponen plásticos par evitar el paso del polvo en demasía. Los grifos de las llaves no cierran. Las lámparas no encendían en una de las habitaciones. Las paredes pintadas donde deben de ir accesorios. Definitivamente aún no terminan. No se meten inquilinos en pisos remodelándose. El lobby lleno de polvo y es la imagen de entrada. Además que la limpieza general del baño dejaba mucho que desear. Bastante desagradable la estancia para haber estado en un Camino Real.
3 out of 5
by A verified travelerfrom las vegas

The hotel is nice

Posted Mar 3, 2015
The staff very unfriendly ,rude no help from anybody no bell boy no valet no information about hotel or services my room heather was not working properly I called the front desk they sent somebody like 20 minutes later he said it will suppose to work well it did not i called again and nobody show up so we spent the night cold and they try to charged for parking never go back to this hotel
3 out of 5
Recommended
for Everyone
by A verified traveler

under construction

Posted Mar 1, 2015
We had great rooms. But they put us on a floor that walls were not painted and no carpet. They should have closed the hotel floor for a week. No apologies from the staff
3 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego

Avererage hotel, close to the border

Posted Feb 27, 2015
Pros: Close to the shopping center, nice restaurants around, close to the border We enjoyed the music at the brunch
Cons: Service and quality on the Brunch
Location: Near by is the CECUT Theater
We stayed one night, the hotel was in the process of remodeling.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
El hotel está siendo remodelado por lo que hay mucho ruido de construcción, el restaurante está provisionalmente montado, las habitaciones huelen a pintura, las ventanas sucias y ni siquiera han quitado los plásticos de las lámparas. Una pena.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego, CA

Convenient location

Posted Feb 10, 2015
Cons: I would recommend them getting new towels.
The hotel is undergoing remodeling. And the rooms don't look anything like the website. The room was spacious, clean, and modern. The hotel staff was extremely friendly and helpful. I would refer to a friend.