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out of 9 reviews
i've stayed at the tirana international before so i knew what to expect and i was not disappointed.
I would recommend this hotel.
As always the Hotel was quite satisfying with all kinds of services. The room can be refurbished a bit but in general it is OK
I was quite satisfied with room and the food served. Restaurant staff could be more friendly but I think it is due to language capacities that they are reserved.
“Nice clean hotel, good and polite service, good Internet”
Nice hotel, polite personell, clean room with good Internet in the room.
“an unusual hotel in Tirana”
This place drips with cold war history - it was Albania's only access point to the world outside for 50 years. The hotel was recently refurbished with very comfortable beds, the staff was amazingly responsive to requests, and the restaurant food very good. Breakfast was a little spotty, but overall I was very happy to stay here. Try and get a room facing the main square - the chaos of the traffic is really fun to watch!
The hotel is in a great location for museums and the center, but the energy of the city has shifted south towards the University and the Block area. The hotal itself has a good restaurant and great service. The buffet breakfast is good. The hotel itself has seen better days as a whole, but I found it fine.
“Great Value - Great Location”
One of the better hotel values in Tirana with a central location, very good breakfast buffet, and a friendly staff.
Stay Away if you expect a real hotel. Location is good. The hotel a bit old and needs updating. Cleanliness was ok to poor. The real issue is customer service. Staff was a bit cold but the real issue we had was when we left. The hotel requires you give them your passport. We had a difficult day when we checked in and forgot we gave them our passports. We checked out and no one reminded us that they held on to our passports. We discovered that we did not have them when we were two hours away. Called them and after a while they "discovered that they still had our passports" We drove back to pick them up. It was late and raining we did not want to drive again because late and since they forgot the passports we expected them to give us a room to stay since the hotel was empty. The offered us a "50 %: discount on a room that was about the same price we paid for the original two nights. They did not care that we lost over 4 hours driving and it was late and roads in Albania are not great for driving at night. No apology, no room for us. We left and found another hotel in Tirana, that was nicer, cleaner and cheaper and did not require to hold on to our passport. Bottom line is they act like a 4 star hotel but customer service is lacking for the price you are paying. Stay away.