Ratings based on 1,651 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pearl City HI

Nice views, good breakfast and combines

Posted Jun 25, 2015
I started 2days. Second day I went out. After we came back, our room was not clean up yet. When we were at the room, staff came for cleaning. But my mom got sleeping, we couldn't let be in her.
5 out of 5
Recommended
for Everyone
by A verified traveler from long island, ny

Conveniently located and efficiently run.` `

Posted Jun 20, 2015
Pros: Very helpful staff.
The hotel is within a short walk of the Shinkiju Railroad Station, a major hub of rail and subway transportation. It also is conveniently located near major shopping venues.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Great hotel!

Posted Jun 19, 2015
Pros: Location, cleanliness
Cons: I had the concierge make a reservation for us at a local restaurant, and when we got to the restaurant they did not have the reservation. :(
Location: Shinjuku has EVERYTHING. Wonderful area.
Wasn't sure about staying in Shinjuku, but this hotel being on the South side of the station is much more quiet than the north side of the station. The location is phenomenal, with restaurants, nightlife and shopping nearby. But it seems removed from the craziness of Shinjuku. Clean hotel, nice facilities, good wifi. All in all, I was very happy with it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Jun 17, 2015
Pros: Location great, comfortable rooms, friendly Staff
This hotel is in a perfect location right near the JR Station. Yes this hotel does not offer room service and you have to take your bags to and from your room but if you read about the hotel you should be aware of this anyhow before you book and there is an onsite shop and plenty of places to eat around. This is a great hotel the staff are very friendly and helpful would definitely recommend. Nice bar in the hotel with amazing views either side from the lobby.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice hotel close to many amenities.

Posted Jun 15, 2015
Pros: The décor is clean and simple and the ambience is bustling and laid back at the same time.
Location: Within walking distance are:Shinjuku Station, two large shopping complex, Takashimaya and Lumine and many small eating houses.
Staff very friendly and always ready to offer assistance.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Great location

Posted Jun 10, 2015
Pros: Value for money
Location: In the heart of shinjuku, so close to everything by foot!
Easy to get to everything, great staff and clean rooms. Would definitely stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Anacortes, WA

Top choice in Shinjuku area

Posted Jun 9, 2015
Pros: It left us with great memories - cannot think of anything which would have improved the experience
Cons: I think they have got it right!
Location: Very close to Shinjuku station, on express line from Narita. Also Narita bus stops at hotel. Very good shops and restaurants nearby.
Short walk along pedestrian mall to Shinjuku station, which apart from its multiple train connections, has an excellent choice of shops and restaurants in close proximity. Hotel begins at the 20th floor which means all rooms have excellent views. Lobby area, which includes a bar, is very pleasant without being grandiose. Small convenience store on lobby level supplies economical snacks and sandwiches. Excellent buffet breakfast in spacious restaurant with great views. Hotel has a number of individual restaurant options which are nice if you don't really want to go out any more. Would thoroughly recommend - not cheap but excellent value.
5 out of 5
Recommended
for Everyone
by A verified traveler from new zealand

great place to lay your head

Posted Jun 8, 2015
Pros: super easy to get to, handy location clean and tidy
Cons: change the breakfast stayed there for 4 nights and more or less had the same old thing
Location: alsorts, massive 12floor mall right across the way
had a corner room on the 30th floor great place to stay on our last night we stayed up for hours just looking out our window
5 out of 5
Recommended
for Everyone
by A verified traveler from 대한민국

신주쿠역에서 5분거리. 도쿄 야경도 볼수있고 담에 또 이용하고싶네요

Posted Jun 8, 2015
시설좋고 역세권이라 이동도 좋고 어른2, 어린이2 예약했ㄹ데 조식 3개 무료더군요. 보통 2명이던데 도쿄 중심가에 이정도의 호텔 구하기 힘들것 같아요 꼭 이용해보세요 적극추천합니다
5 out of 5
Recommended
for Everyone
by A verified traveler from las vegas

Best hotel in shinjuku

Posted Jun 6, 2015
Close to the train/subway station, near plenty of shopping and food areas all within walking distance. Just be sure u find the right elevator to take to the 20th floor for the hotel. The rooms had awesome views and the service was beyond awesome! I would recommend changing money there as they had better rates