Ratings based on 1,357 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Toronto

Fantastic location - Nice hotel

Posted Jan 30, 2015
Pros: Location. Quiet. Views.
Cons: Something missing from the service. The main floor bar with spectacular views should be great - instead food is poor and service is disorganized.
Location: Subway access takes you everywhere. Great shopping. Fantastic food. All nearby.
Tokyo travels on the subway and having their busiest station a three minute walk away from your hotel is great. The hotel is modern and elegant. The views are great because the main floor of the hotel is on the 20th floor.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 24, 2015
지하철 역과 5분 거리 청결하고 직원분들이 매우 친절하다 ~ 신주쿠에서 제일 조용하고 깨끗한 지역인듯~
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to JR

Posted Jan 23, 2015
Very close to JR AND some department stores. A nice and not too complicated area in shinjuku. Very nice view from hotel as it located on 20/f and above. Hotel limousine available which is very convenient. However room is small.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Look no further, great views, staff & experience!

Posted Jan 14, 2015
Pros: Everything was great! Really!!! Very clean rooms with great views, great staff, great location - tons of options nearby.
Cons: Nothing, it was excellent!
Location: Shinjuku is a great area. Would highly recommend the Golden Gai area!
This was our first trip to Tokyo and absolutely loved this hotel! Would def stay here again on our next trip. If you're on the fence, the scenic views are def worth the extra cost. We had an east side view which was great. I think the Mt. Fuji view is on the west side. Location is close to Shinjuku station (so very convenient for the narita express airport train, metro etc). From the station, Be sure to follow the signs for the south exit / southern terrace or you could end up taking a long and confusing walk - I really can't stress this enough. We had brunch at the restaurant on the 20th floor which was a combination of western and Japanese style buffet - very good!
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location but mediocre amenities

Posted Jan 5, 2015
Pros: The location is excellent and hotel is better than the others nearby.
Cons: The attitude of the staff can be more friendly and accommodating. I understand they're going to renovate most of the rooms in 2015.
Location: Shopping is the bes with so many department stores and shops nearby. Convenient access to the train station.
I've stayed at this hotel before for the same reason. Location, location, location. Being one of the closest to Shinjuku Station and having decent sized rooms sealed the deal. The rooms are nothing to write home about. Nice clean and spartan. The staff doesn't go out of the way to be helpful but they are efficient.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom san francisco

nice hotel close to everything

Posted Dec 31, 2014
Pros: location
Cons: updated bathroom
Location: karoake, bars, restraints, shopping
wow!!! i spent 5 days in early december and this hotel was one of thee best ones. this hotel is close to one of the main stations in tokyo and can take you almost everywhere. there are stores and restraunts and entertainment nearby. the hotel has great views since its on the 21st floor of a building. i will definitely not hesitate to book this hotel again if i ever come back to tokyo.
5 out of 5
Recommended
for Families
by A verified travelerfrom Manila

Big room hotel in the center of Tokyo

Posted Dec 31, 2014
I was going to travel with my family. We, therefore, needed big rooms to fit us all, and this is not easy to find in Tokyo where hotels are normally small, unless you book 5 star accomodations, which is also too expensive. I was lucky to find Century Southern. It allows max. 3 adults + 2 children per room. The room as two queen beds, and you can request for an extra bed. Perfect for us. It was also located near Shinjuku station South Exit (which is just 5-10 mins walk, and just need to cross the street). The Airport Bus Limousine also stops infront of the hotel. There is also Takashimaya, Kinokuniya, Uniqlo, Starbucks, Krispy Kreme, etc. just near the hotel. Rooms and hotel are well kept and nice. Staff can speak English and helpful, including helping us book restaurants before our visit. They also respond to emails pretty fast. It doesn't have bell service, which is okay as it keeps hotel cost low. It also has a magnificent view of Tokyo skyline (don't need to go to Tokyo Tower; you will have this view everyday). It also offers breakfast for a fee, but we decided to take it outside. This hotel will definitely be my default hotel in Tokyo from now on.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to food and shopping.

Posted Dec 28, 2014
Pros: Friendly and helpful front desk staff. At the front desk, you can exchange money and buy tickets for the bus to the airport. Convenient location.
Cons: The room did not have a microwave oven.
Location: Convenient location, with lots of food and shopping opportunities within walking distance.
Checking in and checking out were simple and painless. Friendly and helpful staff spoke English. You'll have to go to Kinkos on the second floor of the hotel to print your boarding passes. Convenient location, within walking distance of: Takashimaya shopping center, Gontran Cherrier (French bakery), Krispy Kreme, Starbucks, Family Mart, 7-11, Shinjuku train station, and Shinjuku bus station (for the bus to Tokyo Disney). There is a direct limousine bus from/to the Narita airport, which takes a long time (2+ hours), but is convenient and comfortable, and great if you want to avoid the subways if you have kids and lots of luggage.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

very good

Posted Dec 18, 2014
good location, close to station, tokyu hands, Lumine. Quiet! Good size room, nice view!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sg

Wonderful stay @ hotel.

Posted Nov 28, 2014
We stay for 9 nights n it was great. The room is spacious n the view is wonderful. Enjoy a cup of morning coffee looking @ Mt Fuji from é room n @ night the city view is beautiful. Not much selection in é breakfast buffet. Location of hotel was great as it's near to subway n shopping centres & é staffs are very nice n helpful. Will stay there again for our next trip.