Ratings based on 467 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Self contained perfection

Posted May 19, 2015
Contained all we wanted, decent location and very comfortable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

close to Shinjuku and comfortable

Posted May 19, 2015
Pros: room size and setup, location
Location: close to Shinjuku and metro, close the great park, lots of good restaurants in small streets
quiet, comfortable room, close to metro and Shinjuku, lots of restaurants nearby, helpful staff
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 16, 2015
Grat Hotel, well located near Shinjuku station. Staff were attentive and helpful and the room was nice snd clean, what more could you ask for? :)
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 10, 2015
We were happy with our stay in Citadines. The staffs were very helpful. They were able to arrange a private tour for our group.
5 out of 5
Recommended
for Families
by A verified travelerfrom Gold Coast

The hotel room had everything

Posted May 4, 2015
Pros: 30 Minute walk from Shinjuku station, Staff were great and spoke English well.
Cons: More comfortable beds and better pillows
Location: You can get anywhere pretty easy from Shinjuku station
The hotel room had everything that an apartment would have and you could almost live in it. Bit small but no complaining.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom South Korea

Great hotel

Posted May 3, 2015
It was a nice, clean and quiet to stay. And it is spacious which has kichen area and bed. All staffs were very supportive and felt very welcomed. Even though this place is a bit far from Shinjuku Station(10-15 min to walk), but I will definitely stay here again.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Salt Lake City, Utah, USA

Easy location and friendly service

Posted May 2, 2015
Not knowing Tokyo's geography, we were pleasantly surprised to find this hotel within a 5 minute walk of the nearest metro station and less than a 20 minute walk from the Shinjuku main station. This made sightseeing very easy. The hotel is clean and modern. The staff are friendly and helpful. The room size is adequate for a couple and larger than we expected for a Tokyo property. Free wireless interest is appreciated and was plenty fast. The only downside was the optional breakfast in the morning appeared minimal by US standards, so we just skipped it and were not charged for it. Overall, we were pleased with this hotel and would stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom las vegas, nv

Super Friendly Staff

Posted Apr 28, 2015
Pros: Friendly staff, cleanliness, proximity to Shinjuku station
Location: Robot Restaurant!
I recently went to Tokyo for the first time ever and had a marvelous time; in no small part due to the staff at Citadines Shinjuku Tokyo. I would recommend anyone looking for a clean, inexpensive place to stay consider Citadines Shinjuku Tokyo. It's also very close to Shinjuku train station with many coffee shops along the way.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, BC

Very comfortable hotel to stay

Posted Apr 28, 2015
Will definitely come back to this hotel again to stay if I come visit Tokyo Japan.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2015
Nice and convenience ... Near to shinjuku garden and walking distance to shinjuku shopping area