Ratings based on 450 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby Chris and Mary from Los Angeles
A very refined hotel.Posted Nov 25, 2013
Pros: The overall very refined and thoughtfully provided internal environment.
Cons: More english language TV channels, e.g. BBC, Bloomberg etc. with better (digital) quality.
Location: Takes some walking to the rail and subway stations, western style eateries.
A beautifull and accomodating lobby, a very forthcoming and helpful staff, a room with all the necessary and high quality amenities. Quite close (walking distance except for those with some disabilty) to the rail (JR) and subway stations, but we needed to change at the Tokyo Station for the Narita Airport. No easy access to western style restaurants/eateries, only one english language TV channel (CNN) of rather low quality.
for Everyoneby A verified traveler
Convenient location, great staff.Posted Nov 13, 2013
Pros: See above.
Cons: The rooms need updating. It's a great hotel, but it is starting to show its age.
Location: Again, see above.
I love the Dai-ichi and I have made it may home base in Tokyo for years. It's about a three minute walk to Shimbashi Station and a one minute walk to the Ginza, so you can't beat the location. But the best thing about the Dai-ichi is their staff. Whether you are dealing with the concierge, the front desk or the bellhop, the service will be prompt, professional and courteous - with a genuine warmth that is often missing from Japan's legendary service industries. The rooms are fairly large, and the hotel lobby is lovely and a popular meeting spot. But, again, the main selling points for me with the Dai-ich are its central location and how well you are treated by their amazing staff.
for Everyoneby Mason from Doha
Heavenly stay!!Posted Oct 30, 2013
Pros: Welcoming environment, reliability, cleanliness and amazing service
Cons: In-room food potions
Location: Many eateries and restaurants are nearby. A convenience store is open at all times for any quick grabs. Very close to the station.
This hotel was extremely good in every possible way. From the start the staff are cheerful, helpful and welcoming. They are also willing to help even after check out. The location is not very scenic but generally speaking it is serene. The interior design and artwork was top notch and it almost seemed like a museum setting inside the hotel lobby. The room was very tidy, clean and all the equipment was functional. No signs of any forgotten areas or overuse. Wi-Fi was always fast and reliable in the lobby and in the room. Room service is fast and polite. The in-room breakfast was quite fancy but the portions were slightly small for the given price. In summary, this hotel is very impressive and easily deserves to have a higher value. I would rate it higher if I could and would recommend it to anybody travelling to Tokyo
for Everyoneby Dave from Baltimore, Md.
Posted Oct 23, 2013
Cons: Restaurant staff had problems with meal & wine orders - they were delivered incorrectly several times.
Location: Excellent location - very close to shopping and train stations
for Everyoneby Sergio from UK
Location, location, locationPosted Aug 2, 2013
Pros: Great location and underground connection to Tokyo Metro and JR Line.
Cons: They made me leave on the day I was supposed to check-out :).
Location: Excellent location close to subway and train lines, near hundreds of shops and restaurants. Best place to stay in Tokyo.
This is my second time at this hotel (last time was 6 years ago). Rooms are excellent, especially the bathroom with separate shower and all the toiletries you might need. Staff is attentive and polite, like most Japanese people. The main thing about this hotel is location though. It sits in the middle of the action, with underground connection to Tokyo Metro and the JR Line and a short walk to Yurikamome Line (which takes you to Odaiba). There are literally hundreds of restaurants within a 1 mile radius, not to mention the shops. You can't go wrong with this Hotel, and staying around Hibiya and Ginza is ten times better than staying in Shinjuku. Some people are saying bad things about decoration and age, but make no mistake this is a great 4 star hotel and it would easily grab the 5th star if it was based in the UK. Room includes mini-fridge (I've asked them to empty mine so I could fill it with our own food seletion), kettle, green and roast tea, mugs and glasses and the usual mini-bottles of booze.
for Familiesby Karen Z from Northbrook, IL
Great hotelPosted Jul 8, 2013 on Hotels.com
This was my second visit to Tokyo and I chose Dai-Ichi hotel because I liked it so much the first time I stayed there. It is still as excellent as I remembered. The staff is so accommodating- they helped us with all of our tour and travel arrangements, The hotel is well-kept and the location in the Ginza district is an added plus to access many sights, shops, and restaurants. If I plan a third visit, I would stay again!
for Business Travelersby A verified traveler
Posted Jul 3, 2013 on Hotels.com
for Otherby Greta from Haiti
My go to hotel in Ginza with amazing staffPosted Jul 2, 2013
Location: Lots of great restaurants in the streets surrounding the hotel, subway stop across the street, and all of Ginza shopping at your doorstep.
Accomodating desk staff, concierge and bell captains make this a favorite! Whether leaving bags to be picked when back in a few days, finding pearl wholesalers on short notice, providing late checkout or making recommendations, this staff is fantastic! Love the location, love the neighborhood and love the rooms. Whlie the decor is a wee bit dated, the rooms are in great shape and very comfortable. Bathrooms get five stars!
for Everyoneby TKN from NEW YORK
Great service!Posted Jun 24, 2013
Pros: Room size and service
Cons: I guess the only compliant I have is that a cup of coffee the lobby lounge costed me US$13! That's very expensive even for hotels.
I stayed there with my wife for 3 nights. The room was much bigger than most hotels I stayed at in Tokyo and had a king-size bed. The bathroom had both a tub and a shower. The service was excellent as with most Japanese hotels.
Recommendedby A verified traveler
close to the public transportations.Posted Jun 21, 2013 on Hotels.com
It's OK,but need more improvement for the services.