Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
100% of guests recommend
3.7 Room cleanliness
3.3 Service & staff
2.7 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by Tokyo Traveler from Seattle

Diamond Hotel is a gem

Posted Apr 27, 2014 on Hotels.com
The stay was very nice the staff was very helpful even though we didnt speak Japanese.
4 out of 5
for Everyone
by Bob from Seattle

Diamond Hotel good for the money

Posted Apr 27, 2014
Pros: The staff was very helpful as we didnt speak Japanese but, they worked with us on everything from taxi's to directions.
Cons: The hotel owners should invest in refurbishing the hotel it is getting dated. The steel door clang a lot so in the morning you could here people leave
Location: Honzomon subway station is on the corner, you can go anywhere. Don't be afraid of the subway in Tokyo. They have English maps, color, numbered station
The Diamond Hotel is in a good location and is inexpensive. If your looking for a hotel that is not all the bells and whistles then this is a great hotel for you. Just a few blocks from the Imperial Palace the Honzomon gate. Rooms are small but well layed out. Breakfast buffee very good, no bar that we found but didnt look to hard for one either, they might have one. But after running all over Tokyo, doing business you just need a bed and rest. Easy for customers to find your location and take you to meetings on the subway.
3 out of 5
for Business Travelers
by Kodok from Yokohama, Japan

Very Poor Receptionist Attitude

Posted Apr 1, 2014 on Hotels.com
The hotel is located near the Imperial Palace. I don't know why, but the annex of the hotel was closed several years ago. Because the hotel is closed to my office, I often stayed there when I have to work until late time. This time, I booked the hotel through Hotels.com, however, the hotel receptionist insisted that they do not have my booking record. I was so tired to argue with the receptionist, and eventually he found my booking record. I, therefore, would not like to stay at the hotel again.
2 out of 5
for Personal Event
by A verified traveler

Older business hotel, but has some shortcomings

Posted Dec 5, 2013 on Hotels.com
This is an older Japanese business hotel. The location is very convenient, the Hanzomon station (Tokyo Metro) is just a block away. The room and the bed is small, but clean. It was really annoying that they couldn't provide an iron (because of safety reasons!?) or even an ironing service, but they told me they can give me an ironing board if I get my own iron from somewhere else. Except from this, it's an okay hotel for a 1-2 night stay.
2 out of 5
by EJN from England

Good, but not for Western Tourists

Posted Nov 6, 2013 on Hotels.com
The Diamond hotel caters fror Japanese businessmen stopping just for one or two nights. We chose the hotel because we were arriving in downtown Tokyo at around 11.00 am after an overnight flight from the UK, and the Diamond offers noon check in. They kindly let us into our rooms on arrival at 11 am, so the service is good. Not many staff speak English, though. The room was small, but the bed was very, very hard. There was no wardrobe & just one hanger on a hook. I would not recommend it for Westerners as they are not the Diamond's target market.
3 out of 5
by Steve from Tokyo

First night's sleep in Tokyo

Posted Apr 17, 2013 on Hotels.com
The Diamond hotel is nice and the restaurant was good but the bed was a lot too firm.
3 out of 5
for Everyone
by Steven from Seoul

Central location for those on a budget

Posted Jan 3, 2013
Pros: Location
Cons: No foreign channels on the TV
Location: In central Tokyo
A typical older Japanese business hotel. There is free LAN internet but no foreign channels on the cable TV. The bed is small and not very comfortable. As the hotel is just a couple of minutes walk from a central subway station (Hanzomon) this is a great location.