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Reviews of Hotel Graphy Nezu

3 out of 5
Hotel Graphy Nezu
4-5-10 Ikenohata, Taito, Tokyo, Tokyo-to

Reviews

8.4

Very Good

Rating 10 - Excellent. 420 out of 1001 reviews" "
Rating 8 - Good. 421 out of 1001 reviews" "
Rating 6 - Okay. 112 out of 1001 reviews" "
Rating 4 - Poor. 33 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Qing Chang

Liked: Cleanliness, staff & service, property conditions & facilities
Free beer during 6pm-7pm!!!
Stayed 1 night in Apr 2024
Response from Frontdesk Ayako on Apr 24, 2024
Thank you so much for staying at our hotel. We are glad to hear that you enjoyed staying with us especially FREE BEER!! We are hoping to see you again in the near future.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay for the value. Staff is super friendly and helpful. Recommend getting the breakfast everyday, well worth it. They also offer free beer everyday 6-7pm!
Stayed 3 nights in Apr 2024
Response from Frontdesk kiyo on Apr 19, 2024
Thank you for staying with us!I am really glad to hear you could stay comfortably.If you come back to Japan please come to nezu again!

8/10 Good

phil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Enjoyable. Friendly
Stayed 1 night in Apr 2024
Response from Frontdesk Ayuka on Apr 21, 2024
Thank you for your staying with us. We are happy to hear that you satisfied our service. We are looking for seeing you again!

10/10 Excellent

Manuel Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The installations were pretty clean and cozy, there’s a common area where you’ll always find people either playing something, working or chilling, really comfy place
Stayed 5 nights in Mar 2024
Response from Frontdesk Nanami on Mar 31, 2024
Thank you for your stay. Thank you also for your nice review! Please feel free to visit us again when you are in Tokyo. We look forward to seeing you again!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy environment with good food and atmosphere. Only con is it’s a bit of a walk and out of the way from the station coming from Narita airport.
Response from Frontdesk Pattison on Mar 22, 2024
Dear MichaelThank you for staying with us during your stay in Tokyo.Also we truly appreciate your review and we are glad that you have enjoyed the environment, the food and the atmosphere.Best regards

8/10 Good

Miwa

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient area
Stayed 2 nights in Mar 2024
Response from Frontdesk Soma on Mar 25, 2024
Thank you for staying with us. We are looking forward to seeing you soon!

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and welcoming. The property has a great lounge area to hang about, eat or cook. The place has a little eatery and bar. Friendly atmosphere and great hostel to make new friends.
Stayed 4 nights in Mar 2024
Response from Frontdesk Nanami on Mar 12, 2024
Thank you very much for your stay. Thank you also for your nice review! Please feel free to visit us again when you are in Tokyo.

6/10 Okay

Victor

Business traveler
Good value for money. Rooms are small, perhaps, average for a Japanese hotel. Convenient walking distance to the University of Tokyo Yayui campus where my meetings were. Quiet neighbourhood, close to Nezu Metro station.
Stayed 9 nights in Mar 2024
Response from Frontdesk kiyo on Mar 11, 2024
Thank you for staying with us!I'm very glad to hear you could stay nicely.If you come back,we warmly welcome to you.

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, atmosphere and security. I will return!
Stayed 8 nights in Mar 2024
Response from Frontdesk Pattison on Mar 11, 2024
Thank you for staying with during your trip to Tokyo.We are glad that you were satisfied with the quality of the staff servive, the atmosphere and the security in our hotel.We hope we can welcome you back at our hotel in the near future.Best regards

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Frontdesk Kaede HOTEL GRAPHY NEZU on Mar 7, 2024
Thank you for the great review!We are happy that you liked our hotel and our neighbourhood.We hope we can see you again!

8/10 Good

Tricia Chu Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Frontdesk Oskar on Mar 4, 2024
Dear Tricia Chu, thank you for your kind review! We're glad to hear that the stay was of satisfaction to you. If you're ever back in Tokyo, we look forward to welcoming you back again!

10/10 Excellent

Shauna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and place to stay. I highly recommend it.
Stayed 3 nights in Feb 2024
Response from Frontdesk Oskar on Feb 16, 2024
Dear Shauna, thank you so much for your kind words and recommendation. We are really happy to hear that you liked your stay, and we look forward to welcoming you again at any time in the future.

10/10 Excellent

JOCENIA, Cebu City

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy check-in cause mobile check-in is available. Arrived early and availed of there checked luggage service while we went out to eat and came back during check-in time. One of us was able to use their co-working space to study and catch up with missed lessons while on vacation.
Stayed 3 nights in Feb 2024
Response from Frontdesk Oskar on Feb 12, 2024
Dear Jocenia, thank you so much for your kind words. We're very happy to hear that the hotel was to your liking and that you could keep updated with work while staying here as well. We look forward to welcoming you back at any time again.

8/10 Good

Harrison

Liked: Cleanliness
Stayed 3 nights in Feb 2024
Response from Frontdesk kiyo on Feb 13, 2024
Thank you for staying with us. We hope you had a pleasant stay.We look forward to welcoming you again.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable stay with good facilities available such as lounge and kitchen appliances. However if you get a shared bedroom, be aware your roommates can make lots of noise
Stayed 1 night in Jan 2024
Response from Frontdesk shuen on Feb 5, 2024
Hello, thank you for choosing to stay with us.We appreciate your high rating for our hotel.And we apologize for the noise in the shared room. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

??

Liked: Cleanliness
Stayed 7 nights in Jan 2024
Response from Frontdesk Nanami on Jan 22, 2024
Thank you for the nice review!We are looking forward to seeing you again.

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very homely and very nice approachable staff :), beautiful area and right by the Ueno shopping locations plus the zoo, temples and museum.
Stayed 4 nights in Jan 2024
Response from Frontdesk Futaba on Jan 17, 2024
Thank you for staying at HOTEL GRAPHY NEZU.We are glad to hear that you could stay comfortable at our hotel. We are looking forward to seeing you again.

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Frontdesk kiyo on Jan 18, 2024
Thank you for your stay.I am very glad to hear you could stay relax.I'm waiting for you to see at Nezu again!

10/10 Excellent

Tsuen

Stayed 14 nights in Jan 2024
Response from Frontdesk kiyo on Jan 18, 2024
Thank you for your stay.I am very glad to hear you could stay relax.I’m waiting for you to see again at Nezu!

10/10 Excellent

Tomoki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Frontdesk shuen on Jan 9, 2024
この度はHOTEL GRAPHY NEZUにご宿泊いただきまして、誠にありがとうございました。 当ホテルのスタッフにご満足いただけまして、大変うれしく存じます。

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2023
Response from Frontdesk shuen on Jan 9, 2024
Thank you for staying with us. I am very glad to hear you could stay relax.We want to see you again in Tokyo.

10/10 Excellent

JUN DONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Frontdesk Kaede on Dec 30, 2023
Thank you for staying at HOTEL GRAPHY NEZU with us! We are happy to hear that you liked our hotel! We will keep inprove our facility and service, so we hope we can see you again at NEZU!

10/10 Excellent

Justin

Stayed 2 nights in Dec 2023
Response from Frontdesk Nanami on Dec 26, 2023
この度はHOTEL GRAPHY NEZUにご宿泊いただきまして誠にありがとうございました。またのお越しを心よりお待ちしております。

10/10 Excellent

Santos Abalos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Frontdesk Nanami on Dec 26, 2023
この度はHOTEL GRAPHY NEZUにご宿泊いただきまして、誠にありがとうございました。またのお越しを心よりお待ちしております。

10/10 Excellent

Jessica

Stayed 1 night in Dec 2023
Response from Frontdesk Nanami on Jan 5, 2024
Thank you for your review!We look forward to welcoming you back to our hotel.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 2 nights in Nov 2023
Response from Frontdesk Oskar on Nov 28, 2023
Thank you for your kind words Jennifer, we're glad you could enjoy your stay and that the staff was to your satisfaction. We look forward to welcoming you back to our hotel whenever you return to Tokyo.

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Front Desk Pattison on Nov 23, 2023
Dear Eyal Thank you for staying with us during your trip to Tokyo.We truly appreciate your high review and we hope to welcome you back at our hotel in the near future.Best regards

8/10 Good

Yoko

Liked: Property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Frontdesk shuen on Nov 15, 2023
Thank you very much for staying at HOTEL GRAPHY NEZU with us. We are glad to know you were satisfied with our service. Please visit us when you come to Tokyo. We look forward to seeing you again! HOTEL GRAPHY NEZU

8/10 Good

G.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near the Zoo, Shrines, parks and transportation. Hotel is staffed with accommodating and friendly people. Room was clean, there were free laundry facilities and a decent cafe with beer HH. Common area furniture could use a good cleaning and room furniture was very worn.
Stayed 5 nights in Nov 2023
Response from Frontdesk Moeki on Nov 14, 2023
Thank you for staying at HOTEL GRAPHY NEZU. We are glad to know that you enjoyed our service and facilities. However we are so sorry for the inconvenience of our facillities. We will take your comments into our consideration to improve our service and quality. We hope to see you again when you visit Tokyo.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay the staff above and beyond. Enjoyed all aspects
Stayed 3 nights in Oct 2023
Response from Frontdesk Moeki HOTEL GRAPHY NEZU on Oct 25, 2023
Thank you very much for staying at HOTEL GRAPHY NEZU with us. We are glad to know you were satisfied with our service. Please visit us when you come to Tokyo. We look forward to seeing you again! HOTEL GRAPHY NEZU

10/10 Excellent

Raphaelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Frontdesk kiyo on Oct 21, 2023
Thank you for coming！We are very glad to hear you could stay saficiented.We are waitiong for you to see at Tokyo.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for basing out of. Very walkable. Pleasant staff and rooms. Very chill atmosphere.
Stayed 2 nights in Sep 2023
Response from Frontdesk Futaba on Sep 16, 2023
Thank you for staying at HOTEL GRAPHY NEZU.We are glad to hear that you stayed confortable.We are looking forward to see you again.

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice 6 day stay. Fine free breakfast and free laundry. Couldn't beat the location. Considerate staff.
Stayed 6 nights in Sep 2023
Response from Frontdesk Kaede HOTEL GRAPHY NEZU on Sep 12, 2023
Thank you for choosing HOTEL GRAPHY NEZU as your stay in Tokyo!We are happy that you felt comfortable during your stay. Especially glad to hear that you liked breakfast and laundry service.We will keep try our best to make our guest happy and confortable. We hope we can see you again at NEZU.

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved exploring Ueno Park and all of the restaurants right by the train station. We were also close to the lotus pond, the zoo, etc, and the immediate area was really beautiful and peaceful! We liked leaving the bustle of the touristy areas for quiet Yenesen. Happy hour was great (we made sure to be back for free beers every evening) and breakfast was inexpensive and good. Coffee was also great!
Stayed 3 nights in Aug 2023
Response from Frontdesk Nanami on Aug 27, 2023
Thank you for staying at HOTEL GRAPHY NEZU.We are very glad that you enjoyed our free beer and other services.Please feel free to stop by again when you come to Tokyo!

10/10 Excellent

Woonsup

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very unique hotel, full of young vibe. All the staff and most of the guests are young, and it is nothing like other hotel corporations. I also enjoyed the quiet and convenient neighborhood.
Stayed 3 nights in Aug 2023
Response from Frontdesk Pattison on Aug 11, 2023
Thank you for staying at our hotel during your stay in Tokyo.We are happy to hear that you enjoyed the atmosphere of the hotel and the neighborhood.We truly appreciate your high rating and we hope you welcome you back in the near future.Best regards

10/10 Excellent

Yehya

Traveled with group
Liked: Property conditions & facilities
Clean and safe. Don't complain about the size of the room U r in Japan. And people usually don't need that spacious rooms that we need.. Bed is comfortable. Bathroom did the job. And we enjoyed Tokyo. Front desk are very helpful. Fresh coffe in the morning. Grocery two min walk. I took long time. Searching and this was the best catch.
Stayed 2 nights in May 2023
Response from Front Desk Naoko on May 14, 2023
Thank you for staying at our hotel! We are happy to hear that you enjoyed your stay and our service. We look forward to seeing you again! Front Desk Naoko

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only hotel we stayed in where they really made us feel welcome. Staff is super friendly and the amenities in the room/hotel were excellent. Really unique vibe on the property and the area around it where it feels like a small separate town right in the middle in busy Tokyo. I liked that they highlight local/organic products and businesses around the area.
Response from Frontdesk Nanami on Apr 12, 2023
Thank you very much for your stay at our hotel!We are very happy that you enjoyed our hotel. We hope you will stop by again when you are in Tokyo.

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hide
Cooling beer, courteous bartenders, nice layout of floor. However be aware it’s kind far from Ueno station.
Stayed 1 night in Apr 2023
Response from Frontdesk Tsuyoshi on Apr 8, 2023
Dear,WeiThank you for staying with us! I think you enjoyed our hotel. If you use train, the nezu station is neat the hotel.If you have chance to come to our hotel, please use our hotel again. We are looking forward to seeing you!

8/10 Good

Julie Ann

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in shared dormitory.
Bed is super comfortable. I slept well. I hope you can put curtain in between beds. I put my jacket so i wont see my roommate directly while lying. Have free welcome drink. Just the toilets and powder room can be cleaner. And if you can provide slippers as you have to walk barefoot or with shoes from the room to the toilets and lavatory.
Stayed 1 night in Jan 2023
Response from HOTEL GRAPHY NEZU Ito on Feb 8, 2023
Thank you for staying at HOTEL GRAPHY NEZU. We are very happy to hear that you had a pleasant stay with our hotel. We will take your comments into consideration as we work hard to make our hotel a more comfortable place to stay. We look forward to welcoming you back to our hotel.

10/10 Excellent

Harry, Gulfport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is was convenient walkable to the Ueno JR Train station, thru the Ueno Zoo Park area, and Ueno Temples.
Stayed 1 night in Dec 2022
Response from Frontdesk Kaede on Dec 19, 2022
Thank you for choosing HOTEL GRAPHY NEZU as your stay in Tokyo!We are glad that you enjoyed our room,facilities and services! Thank you again for giving us a wonderful review!I hope we can see you soon!

10/10 Excellent

Darion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Graphy is one of my favorite small hotels in Tokyo. Very comfortable atmosphere with amazing staff.
Stayed 3 nights in Nov 2019
Response from Hotel graphy nezu on May 7, 2020
Dear Darion, Thank you very much for staying with us and writing a lovely review. We are pleased that you enjoyed time here. We look forward to welcoming you again,and please feel free to come back to Nezu anytime. Best regards, Wakaba Iramina

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2020
Response from front staff on May 2, 2020
この度は当ホテルをご利用いただき誠にありがとうございます。また、口コミの書き込みありがとうございます。 お客様のご評価をもとに、更なるサービス改善に努めさせていただきますので、今後とも何卒よろしくお願い致します。 ありがとうございました。 HOTEL GRAPHY NEZU front

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my stay at Hotel Graphy Nezu, the staff is fantastic and friendly, the food in the restaurant was incredible i felt like if i was home.
Stayed 14 nights in Mar 2020
Response from Takeuchi on Mar 22, 2020
Thank you for staying with us and writing a review. We are really happy that you love so much our hotel in terms of our staff and food you ate at our cafe that you could feel like home. We look forward to serving again on your next trip to Tokyo. Sincerely, HOTELGRAPHY NEZU front

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Yuki on Mar 15, 2020
この度は当ホテルをご利用いただき誠にありがとうございます。また、口コミの書き込みありがとうございます。 お客様のご評価をもとに、更なるサービス改善に努めさせていただきますので、今後とも何卒よろしくお願い致します。 ありがとうございました。 HOTEL GRAPHY NEZU front

8/10 Good

William

Liked: Staff & service, room comfort
No slippers, no problem
This was the first Japanese hotel-hostel that allowed me to wears shoes all over the property. No slippers! It was weird. I’ve grown so accustomed I actually prefer it! But delightful and helpful staff.
Stayed 3 nights in Jan 2020
Response from Hotel Graphy Nezu on Feb 23, 2020
Dear William, Thank you so much for your feedback and beautiful photos of property. We are very glad to know that you have enjoyed your stay with us here. We are looking forward to see you again in the future. Sincerely,

8/10 Good

J, Bangkok

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is a bit far from Ueno station by foot but the overall stay experience was nice.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little place about 20 minutes walk from Ueno Station. Supermarket nearby. Stayed in a double room with bathroom. Super spacious and bathroom was clean. Free towels and toothbrushes each day. Very large commercial kitchen and lounge area was nice. Free drink each night was a bonus.
Stayed 2 nights in Nov 2019
Response from Kosuke Goto on Dec 15, 2019
Dear guest, Thank very much for staying our hotel and writing a positive review. We are glad to hear that you had a comfortable stay with us. We are looking forward to welcoming you again when you come back to Tokyo! Best regards, Kosuke Goto

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, nice staff and interesting guests. Well located in a very quite neighborhood.
Stayed 2 nights in Nov 2019
Response from Rieko Nomura on Nov 13, 2019
Dear guest, Thank you very much for staying with us, and writing a positive review. We are pleased that you enjoyed moment with us in Tokyo. We are looking forward to welcoming you again when you come back to Tokyo! Warm regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
The common kitchen area was very convenient. The location is very good.
Stayed 6 nights in Nov 2019
Response from Rieko Nomura on Nov 12, 2019
Dear guest, Thank you very much for staying with us, and writing a lovely review. We are pleased to hear that you enjoyed our facility including common space. We are looking forward to welcoming you again soon!

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Rieko Nomura on Nov 11, 2019
Dear Sandra, Thank you very much for staying with us, and writing a review! We appreciate it. We are looking forward to welcoming you again when you come back to Tokyo! Warm regards,