Front of property

Reviews of Hotel Hanabi

2.5 out of 5
Hotel Hanabi
2-8-5 Hyakunincho, Shinjuku-ku, Tokyo, Tokyo-to

Reviews

7.6

Good

Rating 10 - Excellent. 88 out of 357 reviews" "
Rating 8 - Good. 151 out of 357 reviews" "
Rating 6 - Okay. 77 out of 357 reviews" "
Rating 4 - Poor. 31 out of 357 reviews" "
Rating 2 - Terrible. 10 out of 357 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Su Ying, Scarborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to subway stations, easy access to all kinds of restaurants ; convenience stores; supermarkets; coin lounge machines! Perfect location.
Stayed 5 nights in Mar 2024

10/10 Excellent

Khoa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new towels everyday!
Stayed 13 nights in Jan 2024

10/10 Excellent

Madonna Jacy

Stayed 3 nights in Dec 2023

6/10 Okay

JUNTAE

Stayed 4 nights in Dec 2023

8/10 Good

salina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in Dec 2023

10/10 Excellent

Shiro

Stayed 1 night in Nov 2023

10/10 Excellent

MIHYEJA

Stayed 3 nights in Nov 2023

10/10 Excellent

JEREMY

Stayed 5 nights in Nov 2023

6/10 Okay

Gladys

Liked: Staff & service
Stayed 4 nights in Nov 2023

10/10 Excellent

Thao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the tatami flooring and the futons were comfortable. Very quiet and in such a great location. Food and the train station were only a short walk away. Decor may be outdated and floors slightly stained if that matters to you, but I enjoyed my stay regardless. Microwave, stove, electric kettle, and small dishes were provided. It had everything my group and I needed.
Stayed 2 nights in Nov 2023

10/10 Excellent

Yul

Stayed 17 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조용하고 전철이용이 편한 숙소
한인타운 근처인 신오쿠보역에서 매우 가까운 숙소입니다. 직원분들도 매우 친절했고 무엇보다 한국인 직원분들이여서 더 좋았습니다. 방안에 조리시설이 있어 근처 편의점이나 포장음식을 숙소에서 먹기에도 좋았습니다. 가족단위 여행을 하신다면 적극 추천합니다.
Stayed 3 nights in Nov 2023

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property with everything you need. Nothing fancy but more than enough for a small group. Bathrooms are slightly tight though.
Stayed 3 nights in Oct 2023

8/10 Good

Alex

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property with everything you need. Nothing fancy but more than enough for a small group. Bathrooms are slightly tight though.
Stayed 4 nights in Oct 2023

10/10 Excellent

Thanh

Stayed 6 nights in Oct 2023

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, clean rooms, and excellent location
Stayed 3 nights in Oct 2023

10/10 Excellent

hubert

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom should be made into normal size.
Stayed 5 nights in Oct 2023

10/10 Excellent

JONGUK

Stayed 3 nights in Sep 2023

10/10 Excellent

Zarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host are very very kind. We loved our stay of 8 days, no issues. Highly recommend this stay for travelers who want to save money on accommodation. 15 minute walk to Shinjuku if you’re out at the bars and miss the train. We loved our stay here and it’s all thanks to the amazing host!
Stayed 7 nights in Sep 2023

8/10 Good

Maverick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pretty good. Great place if you want a traditional Japanese place to spend a few nights in. Station is within 5 minutes, making any part of Tokyo reachable!
Stayed 4 nights in Sep 2023

10/10 Excellent

Kwangmin

Stayed 2 nights in Sep 2023

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very thorough staff, ensured a very easy experience and gave recommendations for local places to go.
Stayed 2 nights in Aug 2023

4/10 Poor

Saeko

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door lock is just a regular small key that anyone can break in. It's in Japan, so maybe you don't have to worry about it so much, but I didn't feel safe there. I locked up my valuables in my suits case with a key while we were away. I don't think we can call this place "Hotel". It's more like inn.
Stayed 5 nights in Aug 2023

8/10 Good

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities
This hotel is basic, but that doesn't mean it's a bad choice. The location is very close to a Yamanote line station, and lots of restaurants and convenience stores. Front desk staff were friendly. The room is a bit worn, but not dirty. You sleep on a futon matress on the floor. The bathroom is very small. I would definitely stay again, as a place to save money if im not spending a lot of time in the hotel.
Stayed 3 nights in Jul 2023

2/10 Terrible

Anhkim

Disliked: Staff & service, property conditions & facilities
Air conditioner is too small for the room, no extra fan staff, nothing they can do about it. Staff entered room while we were out and turn off air conditioner. Room super hot when we return and won’t cool down. Staff is not at front desk most of the time, impossible to find them.
Stayed 5 nights in Aug 2023

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service
The hotel staff helped us keep our luggage before check in time and after check out time.

4/10 Poor

Patricia

Traveled with family
Be advised: this property is best suited for people on a strict budget, who travel light and don't mind being uncomfortable. The photos posted in Orbitz were probably taken when the hotel was first built or renovated; the room, while clean and functional, did not look as nice as it did in the photos. The futons and pillows aren't particularly thick. The towels were thin and worn through (and I think they were air dried because they were pretty rough). I could have happily written all of that off but for the hotel policy that air conditioners had to be turned off when we left the room. The air conditioner itself was quite old and it took an hour to cool the room (which was already small). We were visiting Tokyo during one of its hottest weeks (upper 90s w/humidity in the 80s) and it was tough coming back to a hot stifling room and having to wait almost an hour for it to cool down enough to where we could all sleep. We tried to leave it on the first day while we went out; a staff member came in to leave clean towels and turned it off. We had to buy a cheap fan just to help with the air flow. If you need an inexpensive place to store luggage and sleep, it works; however, I wouldn't stay there again.
Stayed 5 nights in Jul 2023

10/10 Excellent

Jeongho, Oradell

Traveled with family
Liked: Staff & service, property conditions & facilities
Great location near JR Shin-okubo station. Staffs are very kind. Room is very big compare to other tiny Tokyo hotels. Tick blanket for dadami floor is comportable enough. Bathroom and shower is small but useful. Stores including 7 Eleven are all within 3 min diatance. Overall great hotel for the price in expensive Tokyo.
Stayed 2 nights in Jul 2023

6/10 Okay

Jeremiah

Traveled with family
Liked: Cleanliness, property conditions & facilities
This place was a reasonable stop for the price. However, they are *not* there 24-7; they disappeared in the early morning hours, even though I was trying to reach them (around 7-8am). Also, the freezer did not work. The area is a bit seedy, and a lot of people ignored laws about smoking etc., unlike other parts of Japan I have stayed / lived. Not a deal breaker, but good to know.
Stayed 4 nights in Jul 2023

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
clean and safe
Stayed 2 nights in Jun 2023

8/10 Good

Dante

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grateful that we were allowed to check in an hour early. The futon on tatami floor wasn’t so bad. Location is great- so close to JR Shin Okubo train station & lots of restaurants & shops, including Don Quijote which is open 24 hrs & 7-11. It has a stove if you want to cook but we did not use it. Ample space for us to sleep & our luggages. Only drawback is that we have to carry our heavy luggages to our room as they did not allow us to roll them on the wooden floor. Also, front door was hard to lock from the outside. Overall, it was a good one night stay for us family of 5.
Stayed 1 night in Jun 2023

10/10 Excellent

Brenda

Stayed 2 nights in Jun 2023

8/10 Good

Ze Ming

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Matt

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

2/10 Terrible

Satsuki

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived , nobody was at front desk. Couldn’t check in right away. We could not use our phones, I needed to message my sister to call the hotel to inform we were here. Room was ok.
Stayed 3 nights in Apr 2023

6/10 Okay

Parida

Stayed 6 nights in Mar 2023

8/10 Good

Nipa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

4/10 Poor

Taka

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Bunch of (assumingly) Korean tourists partying creating extremely loud noise, sounded like harrassing female. It was really disturbing especially for my primary school son. Check in took almost 45 minutes waiting for the receptionist.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
small and minimal cleaning service
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Traditional tatami experience, nice staff, close to Shinjuku. Not for someone who has issues sleeping on hard surfaces
Stayed 3 nights in Nov 2019

8/10 Good

Li Y

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

概ね満足しました。 こういうタイプのホテルは初めてだったので、戸惑いましたが、ゆっくり出来て良かったです。ユニットバスがカーテンの仕切りが無かったのでそこだけが残念です。
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Pros: - good location, close to JR line - staff was friendly and helpful Cons: - air conditioner was very dusty - some stains on walls and beds/pillows - wifi connection was unstable
Stayed 4 nights in May 2019

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

2/10 Terrible

KAVLEE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor property and dated room
The location of the hotel was good however the property was dated, and it had a bad smell. The receptionist was hardly there, And you can’t find them when we need to speak to someone regarding the room. The washroom was in bad shape, old style and small. I won’t stay there again .
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access trains station closed by. Shops and restaurants just a few minutes walk from the hotel. Very helpful and friendly stuff.
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveler

Traveled with family
The bathroom too small for an aldult, no hook to hang towel and clothes, no space to walk if open out the luggages.
Stayed 1 night in Feb 2019

4/10 Poor

LL

Disliked: Room comfort
Toilet is ridiculously small. Air con (heater) failed and don’t really warm the room even after ‘fixed’. Can’t find any staffs in day time in the lobby. Not really a hotel but rather should be called a hostel for family. Good thing is that it’s close enough to station and have 24 hrs shops around.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2018

6/10 Okay

Verified traveler

Stayed 2 nights in Nov 2018