Ratings based on 540 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

羽田空港からの無料送迎があり、魅力的なホテル

Posted Feb 28, 2015
羽田空港からの無料送迎があることが、滞在を決めた理由でした。 ホテル内は清潔感たっぷりで、廊下も騒音防止のためか絨毯があり、とても静かに眠れました。 ただ、夜に軽食を買いに2階の自販機に行った際に、カップ麺を買おうと思いましたが、自販機前にも部屋にもポットが見当たらず、購入を諦めました(笑) でも、近くにコンビニがあったので良かったです。 総合的には、とても過ごしやすいホテルだったので、さすが『JAL』といった印象でした。
4 out of 5
Recommended
for Everyone
by A verified traveler

Small but close to the airport.

Posted Feb 11, 2015
Pros: Location, free bus back to airport
Cons: Inc breakfast at the cost
Location: Go back to the airport
Arrived very late - check in easy as hotel pre-paid. The cost of the stay was okay ( in context, for Tokyo). The rooms are very small but clean. Large bed, Japanese type pillows, but to will struggle if you have big cases!! Walls quite thin so some noise from ajoining rooms. No option to open the window but rooms air conditions Bathrooms clean and fuctional
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Montreal, Canada

Stay at the JAL city hotel near Haneda airport

Posted Feb 9, 2015
Pros: It is quiet and conveniently located.
Cons: See above for the bus shuttle service.
Location: It is conveniently located to the airport. There is not much to do around the hotel.
Everything is satisfactory. The bus shuttle between the hotel and airport could be improved. It should run to the international terminal all day long, for delivery and pickup. It is really terrible that there is no bus service between noon and 16:00.
4 out of 5
Recommended
for Everyone
by A verified traveler

空港に近いホテル空港に近いので、出発までゆっくり出来、空港までバスの送迎があるので大きな荷物があって

Posted Jan 31, 2015
レストランが狭く、エアラインのクルーが朝食を取る時間に当たると座るところがなくなってしまうことがあり、その辺りは嫌だなと思う。
3 out of 5
by A verified travelerfrom Yokohama

高い

Posted Jan 25, 2015
Pros: スタッフの教育が行き届いている。
Cons: 価格を少し下げる
Location: 羽田空港の近く
早朝便で海外出張だったため、空港に近いこのホテルを選びました。 しかし、値段の割りに部屋が狭すぎる。 スーツケースを広げるのも大変でした。 大型のスーツケースではとても広げるスペースはありません。 Jalcityだから泊まる感じです。 少し残念。
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Richmond, BC

Typhoon Trip

Posted Jan 16, 2015
Pros: They had rooms available at the last minute. Hotel has free airport shuttle bus.
Cons: Price - far too expensive for the size of the room. I've stayed in much larger at half the price.
Location: Very close to the Haneda Airport. A few restaurants nearby. A couple blocks to the train station. Small temple across street and around the corner.
Our cruise ship was delayed due to a typhoon which resulted in us needing an unexpected overnight in Tokyo. This hotel was pretty much all we could get. The rooms were extremely small and there was no decent reading light. The room however was clean and equipped with everything we needed. We did not eat in the hotel as it was very expensive, choosing instead to eat at the restaurant across the street. We also chose to go back to the MyStays Haneda across the street for their fabulous and reasonably priced buffet breakfast.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Victoria, BC

Functional, practical and affordable.

Posted Dec 21, 2014
Pros: It fit the purpose to a T.
Cons: Nothing comes to mind.
Location: This was an in in transit accommodation. Only time there was spent getting to or leaving in the shuttle bus.
Very pleased with choice. Needed a place to rest between flights after a fifteen hour day traveling. Accommodation proved to be comfortable and no disturbances through noise or traffic.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Denver

Convenient hotel close to Haneda Airport.

Posted Dec 2, 2014
Pros: the staff
Cons: it is a business hotel, rooms are Spartan but functional
Location: close to Haneda airport
For an overnight stop over before traveling further in Japan the JAL City Hotel is very convenient. The staff are very helpful and the restaurant is very good for both breakfast and dinner.
4 out of 5
Recommended
for Everyone
by A verified traveler

シンプルななホテル

Posted Nov 28, 2014
部屋はシンプルで清潔です。 コンビニがホテルのすぐ前にあり便利です。 駐車場は予約しておかないと満車の場合があります。
3 out of 5
Recommended
for Business Travelers
by A verified traveler

羽田空港発着の早朝便・最終便の時は便利

Posted Nov 25, 2014 on Hotels.com
羽田空港発着の早朝便・最終便の時は利用させて頂いています。便利です。