Ratings based on 251 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Nr haneda and Clean. That's it.

Posted Aug 25, 2014
Pros: Literally down the road fr haneda (abt 10 mins by shuttle). Staff are courteous Quiet area (view to real- vs touristy- Tokyo) Cons: Too quiet- nothing to do in vicinity Shuttle hrs are limited. Alt is to take keikyu line. This was a disappointment bec we chose this vs other options precisely bec of.the shuttle convenience Hallway smelled of cig smoke though room itself was fine
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 22, 2014
Convenient and comfortable if you are flying out of Haneda Airport. Free shuttle to the airport is much appreciated. Hotel is quiet. Will return without a doubt.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo/UK

Convenient for early am flights

Posted Aug 9, 2014
Pros: Convenient for Haneda. Good price. Restaurant looked good, but didn't eat there as not hungry enough. Don't expect big rooms, but big enough bed.
Cons: Took a while to find the aircon controller (and aircon). Controller on table by TV. The machine by the window is not an aircon, it's an air freshener
Location: Convenient for Haneda and free bus to terminals.
Pleasant enough. Food from convenience shop opposite eaten at parcel delivery centre 'Chronogate' (Black Cat takyubin) next door - no, seriously, a lovely surreal area with benches, subdued llighting modern architecture and SPACE! Surprisingly perfect evening temp and humidity cf Central Tokyo heat and enervating sweatiness. Easy to get to. Won't be flying from Narita again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 6, 2014
Overall, it was very pleasant. The room was cuper clean, the bed was very comfy. And free bus ride to and from the airport which is a plus.
2 out of 5
by A verified traveler

airport hotel

Posted Aug 3, 2014
Pros: Modern and convenient for airport.
Cons: Rooms very small to the point where it is almost impractical (and uncomfortable). Bed, and in particular, pillow was very uncomfortable.
Location: Close to Haneda airport
Stayed one night prior to flight due to proximity to Haneda. Very close to airport with free shuttle bus service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient and comfortable !

Posted Aug 3, 2014
This was the perfect hotel after landing late from our overseas flight. It's accessible to and from the airport (shuttle or train ride).
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth

Better than stay out in central Tokyo

Posted Aug 2, 2014
Nice hotel. Good access to transportations. Staying at Jal City Hotel doesn't feel remote at all, 3 mins walk to train station & surrounds with a few food outlets.
4 out of 5
Recommended
for Everyone
by A verified traveler

Just like everyone else said

Posted Jul 20, 2014
This hotel served the purpose. The rooms are small, but very clean. Overall, I highly recommend this hotel for people needing an overnight place to stay near the airport.
5 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu

Ideal transit hotel

Posted Jul 19, 2014
Pros: Proximity to the airport and the price.
I had a ten-hour layover at Haneda enrzoute from Honolulu to Osaka. The free hotel shuttle bus was just outside the International arrivals hall for the short ten-minute transfer to the hotel. There is a pickup (evenings only) every ten minutes. The reception staff was quick and pleasant, very much appreciated after a nine-hour flight. The amenities including toothbrush, hairbrush, razor, and robe were great. The return shuttle (mornings only) departs every half hour for the airport and makes two stops at Terminal 1 and ends at Terminal 2. An excellent experince.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2014
Hotel was great and the staff was very helpful! Second time staying in the hotel and it's very nice!