Ratings based on 246 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom singapore

Nice hotel in a convenient location

Posted Nov 26, 2014
Pros: Convenient location
The room is quite small but very cozy and it is located in a convenient location
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hawaii

Posted Nov 23, 2014
Pros: A very nice area, convenient and safe.
Cons: Better view as I looked at another building.
Location: Close to subway station, nice area to walk around and many convenient stores.
I had a very pleasant stay at the hotel. The staff was very helpful with any special arrangements and questions I had.
3 out of 5
Recommended
for Everyone
by A verified traveler

Not what I expected

Posted Oct 15, 2014
The Monterey Akasaka is close to a lot of restaurants but it's a hike from the subway which is a drag when you've been out all day and carrying a load. The hotel was clean and the front desk staff was helpful but not particularly friendly. The room was very small for two people. I liked the fact that we could walk to nearby restaurants and coffee shops. Not a bad place to stay if you don't mind the uphill walk after a long day of being out and about.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas, US

Posted Sep 10, 2014
Great location with subway station 5 minutes walk in distance and a convenient part of the city. Room was a bit small but typical in Tokyo and great value for the price range. Hotel staffs are friendly and tried their best to help with anything although some limitations with English. Lots of restaurants are located couple blocks away.
5 out of 5
Recommended
by David Mfrom Winnipeg,Canada

Great franchise!

Posted Aug 25, 2014 on Hotels.com
We really enjoyed the stay.Subway is close by and you can get anywhere in Tokyo in about 10 minutes.Buy your subway pass at the airport they are discounted there.staff is friendly and someone will be able to speak English!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Aug 23, 2014
Location, staff and hotel were amazing. This is my new hotel when traveling back and forth from Okinawa to Tokyo.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Essex, UK

Nice, tidy hotel with helpful staff.

Posted Jul 27, 2014
Pros: The hotel had a nice atmosphere, and was a cut above the norm. I didn't try any of the food here due to time constraints, but I wish I had,
Cons: Very impressed, and will try to visit again,
Location: Imperial gardens opposite, shopping and subway stations to the left (10 mins) and right (5 mins). Nice location.
I was looking for a hotel close to Akasaka. The hotel is easily identified by its name on the side of the building. The lobby is spacious and nicely presented. The staff were very courteous and helpful, all with some English skills. The room was tidy and compact, as is the norm in Tokyo. Wired internet was available. The bathroom had all the things you'd need, and the shower was a straightforward set the temperature and go model, no mixing to try to get the right temperature. The staff also assisted with sending my suitcase from one hotel to another, which I'm happy to say worked without any problems. There is a general store about a minute's walk to the right, if you need supplies. Nice also to see an Aston Martin dealership on one side, and McLaren on the other, if you like pretty cars.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Good, but could do with some improvements

Posted Jul 2, 2014
Pros: Location is great
Cons: Sort out the room comfort. Provide better pillows. Rooms are a little small.
We have stayed here many times now and always had a relaxing stay. The hotel rooms are always clean, but the pillows are terribly uncomfortable japanese style 'beanbag' type pillows. Not nice. We stayed in a double room (not the smaller semi-double) and this is pretty small, but well laid out. Hotel staff are typically helpful. Hotel is very well located to the metro lines, also plenty within walking distance.
4 out of 5
Recommended
for Personal Event
by Tokyo ratfrom US

Excellent hotel

Posted Jun 21, 2014 on Hotels.com
This hotel fits a medium-low budget, and provide all necessary comfort and clean services. Wi-Fi free is a big plus. Its location is good, but there is no airport transportation going directly to the hotel door steps. if you come from Narita or Haneda Airport with more than one piece of luggage, try to use public trasportation at the first segment, from airport to Hamamatsucho or Shinbashi, then call taxi to hotel from there (Less than 2000 yen, about $20 USD). Utilizing subway and metro train systems (2-3 times train transfers) all the way plus 500 yards walking, will get you there, but takes lots of luggages lifting over stairsteps at many subway and train stations, because not every station has escalators available to help you move luggages up and down.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 14, 2014
Very nice hotel for the money. Friendly and helpful staff. The room was a bit cramped but expected in Tokyo. Would stay again. Convenient to the subway and local Akasaka.