Ratings based on 1,029 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 20, 2015
A bit dated room with a strange window in the bathroom. But we were happy with everything else.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

Posted May 13, 2015
海外からの友達が宿泊した際、スマホの充電にコンセントが合わず、相談したらすぐにコネクターを届けていただきありがたかったです。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seoul

오다이바 최고의 호텔!

Posted May 1, 2015
편안하고 깨끗한 호텔방 오션뷰 객실이 탁월한 선택 도쿄에서의 퀄리티있는 하룻밤을 보내는데 최고의 선택 중 하나라고 생각합니다. 오다이바에 있어 도쿄도심지와 약간 거리가 있다는 점만 감안하시면 될것 같습니다.ㅋ 스파이용도 추천드립니다~!
2 out of 5
by A verified travelerfrom UK

A let down. Ok though.

Posted Apr 30, 2015
Pros: Location, staff.
Cons: Modernisation. Making sure that the rooms don't stink of cigarette smoke prior to the next person arriving. Especially in a non-smoking room!
Location: Location is good as in it's right next to a shopping centre and the water. It's not so great if you want to be in the centre of town - 15mins away.
We'd stayed in this hotel before and it was fabulous. Brilliant service, fab room, really comfy bed, great pool and sauna (included in our room price). But this time, it was a real let down. We were supposedly in a non-smoking room - but it stank of smoke and we had to open the windows. The bathroom amenities were pretty dated - but in our previous stay, everything was all lovely and modern. Such a let down. However, the staff were brilliant.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom HK

Excellent hotel. With amazing view and services.

Posted Apr 19, 2015
Pros: Services. Spa.
Cons: N/A
Location: Shopping Mall. Gundam model.
The balcony in the room is excellent. I can see the view of Tokyo Tower and the rainbow bridge. The services are also perfect. The staffs are willing to help. I wanted to send my beg to the Haneda airport at mid night. Although the hotel can't provide such kind of the service, they tried very hard to provide me another solution. They also helped me to send out the postcard. I really enjoy my stay in Nikko Hotel. I must stay in Nikko Hotel again when I travel to Tokyo next time.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Excellent hotel, fabulous service

Posted Apr 16, 2015
This is possibly the best hotel that I have ever stayed in! We had a huge bed (way bigger than king size), a gorgeous en-suite, fabulous view over the harbour. I am a bit of a clean freak myself-and this place was just so clean. The hotel has a fabulous pool, spa, hot rooms, including fabulous changing areas with shampoo, conditioner, hairbrushes, etc., for a person to use. The staff were absolutely outstanding. Our luggage was unfortunately a day late-but the hotel staff coordinated with the airline and brought it up to us as soon as it arrived. Breakfast provided by the hotel was extensive-all fresh, with great choice-both Japanese and western. We even used silver cutlery! There are numerous restaurants within the building also, unfortunately we didn't get a chance to dine in these.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 北関東

夜景が素晴らしい。

Posted Mar 23, 2015
ホテルスタッフは、笑顔で、要求に対してこたえくれる。夜景も素晴らしい。部屋はシングルのベッド二つ以外に、予備のベッドも準備してくれて、家族には嬉しい。ただ少し小さいので、寝返りすると、滑り落ちやすいので、もう少し大きくしてくれたら嬉しい。部屋も快適だが、前の人の薬のゴミがベッド下に落ちていたので、もっと徹底してほしい。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 大阪府

夜景のキレイな素敵なホテル

Posted Mar 22, 2015
子どもも入れるプールがあればもっと良かったのになって思いました。 スタッフの方々も感じが良く朝食のレストランもとても美味しかったです。 あとアメニティも最高でした。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Louisville, KY USA

Wonderful place

Posted Mar 18, 2015
Pros: The View, The staff, The room.
Location: Tokyo
My room overlooked Tokyo Harbor and the Rainbow Bridge. What a spectacular view. The staff was perfect.
4 out of 5
Recommended
for Couples
by A verified traveler

18時から3時間はうるさい

Posted Feb 18, 2015 on Hotels.com
お部屋がフジテレビの社屋にすごく近かったため、18時~21時まで30分におきに行われるイルミネーションの音楽がうるさかったです。窓を閉めていても聞こえてくるため 部屋でのんびり過ごしていても気になって仕方ありませんでした。 アメニティはこだわりのオリジナルのものですが、シャンプーもコンディショナーもきしむし、静電気はすごいしで、使い心地が悪すぎました。オーガニックだのなんだのにこだわりすぎるものいかがなものかと思いますね・・・