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out of 28 reviews
We found the hotel to be exceptionally accommodating, and convenient in accessing the rest of Tokyo. Additionally, we got a great deal booking through expedia, which allowed us to stay in a superb hotel, for a reasonable price.
“My new favorite hotel in Tokyo”
The hotel was a little hard to find, but once you get there it is quite impressive. The design is very Japanese and indeed the hotel was frequented mostly by Japanese. We had a standard room which was small. Rooms in Japan are on the smaller side in general. The room itself was spotless. The hotel was very comfortable and well run. Also the hotel is in a convenient spot for getting around. The area seemed safe at night. I would definitely recommend staying there and we will be staying there again.
“Excellent stay in Tokyo.”
While not being in the more popular wards like Shinjuku / Shibuya, the hotel is conveniently located near the Suidobashi JR Station and makes an ideal stay to stay away from the crowd noise. Service and amenities are excellent. The free workout room and massage chairs were great especially after a long day out. Room was about average size, but clean, and the TV is larger than most places. Reception spoke reasonable English, and overall service is good. I'd highly recommend staying in this hotel, even if its location is not as popular as the more well-known areas.
“Great value in Tokyo!”
Hotel is clean, comfortable and tasteful. Staff speak good English and is always attentative. Room is always spotlessly clean. Can't have anything negative to say! Highly recommended!!
“Quiet, boutique hotel in nice neighborhood, close to JR station”
Nice chic boutique hotel, very clean and very quiet. It has a nice restaurant in the lobby with an ample menu and steep prices. We didn't get to visit it however so I can't comment on the food. They always seemed to be busy though. The rooms are very comfortable with all the amenities and toiletries. The hotel is located off of a side street and so the taxi driver had a difficult time finding the entrance. Therefore, it's a good idea to print a map of the surrounding area to take for the taxi drivers to see. It was raining during our visit and the lobby personnell provided umbrellas for guests. They also helped us make arrangements for transportation reservation. They were extremely polite and tried to be very helpful, though we had a bit of a language barrier. Ultimately, we would definitely stay here again.
“Hotel Niwa Tokyo”
Great location, quiet side street, but only a block from a main street and a few blocks from a subway station. Be sure and try neighborhood noodle restaurant across the street. Immaculate hotel with friendly, helpful staff. Small rooms like in any major city, but with all the amenities. It never felt too small and we were there a week. Coin laundry is handy so that you don't have to pack much (sit in the massage chairs while you wait!) We will definitely be back. Highly recommend.
“Perfect small and friendly hotel”
We spent 3 nights at the Niwa and were very impressed by the design of the hotel and the friendliness of the staff. Everything was in top condition, we loved the simple elegant decor, the modern bathroom and the overall attention to detail. A great place to stay.
“Gem of a boutique hotel in Tokyo”
I am staying five weeks in Tokyo on business and needed a quiet, full-service hotel close to transportation and centrally located. Bingo! Hotel Niwa has exceeded my expectations at every turn. It is the perfect blend of traditional Japanese design and modern amenities with a staff that makes me feel like royalty. The Suidobashi train/subway stations are two blocks away and all of Tokyo is easily reachable with these services. Hotel Niwa is on a quiet side-street just a block away from many restaurants and mom-and-pop stores for all your needs. It is safe at any hour and no noise at all after dark for us light-sleepers. Everyone from the front desk to the room service personnel speak English - maybe not perfectly but much better than my Japanese.The hotel has two fantastic restaurants (one French and one Japanese) and many wonderful perks like massage chairs, work-out facilities, washer/dryer units, and much more. Tokyo is not cheap by any means but this hotel was far from exorbitant in price - I paid half of what my co-workers did for one of the big-box hotels and much less than what it costs me for a room in San Diego or New York. It is not one of those gigantic hotels with buffet lines and crowds, but it is a superb boutique hotel that feels Japanese. I have three weeks to go and this already seems like home!
“Excellent, beautiful hotel and fantastic value”
Highly recommended! The Hotel Niwa is a beautiful, elegant hotel. The decor of the lobby and rooms is a perfect fusion between Western and Japanese design and makes the hotel inviting and comfortable. Our double room was small by Western standards, average by Tokyo standards, but it was very comfortable and never felt cramped with two people. The bathroom was also not large but completely adequate in size, and better laid out than most other hotel bathrooms (with plenty of shelf space for toiletries). Some have commented that it "lies in an alley" -- this is an exaggeration. The entrance is on a smaller side street, and I can see how someone from outside Japan could feel uneasy, but we never once felt unsafe. There are two hotel restaurants: one Western that we didn't try (it's expensive like most restaurants -- especially hotel restaurants -- in Tokyo), and a Japanese restaurant where we treated ourselves to the traditional Japanese breakfast on Saturday -- delicious and delightful but expensive. Fortunately, there is a convenience store right next door and several relatively inexpensive restaurants a block or two away. Amenities include coin-op laundry (handy), a small gym, in-room massage (which we didn't try), vending machines (if you have a hankering for Calpis or Colpari Sweat or beer). We booked through Expedia and got a discount rate, less than their usual rate and even less than the rate for the conference I was attending, a fantastic value for what we got!
“oasis of peace and calm in the middle of tokyo”
Very good...sort of a cross between a western-style hotel and a ryokan. nicely located near tokyo dome, and suidobashi station.