Superior Twin Room, Non Smoking | In-room safe, blackout drapes, iron/ironing board, free WiFi

Reviews of Hotel Villa Fontaine Tokyo - Hamamatsucho

3 out of 5
Hotel Villa Fontaine Tokyo - Hamamatsucho
1-6-5 Shiba, Minato-ku, Tokyo, Tokyo-to

Reviews

8.2

Very Good

Rating 10 - Excellent. 264 out of 807 reviews" "
Rating 8 - Good. 374 out of 807 reviews" "
Rating 6 - Okay. 123 out of 807 reviews" "
Rating 4 - Poor. 34 out of 807 reviews" "
Rating 2 - Terrible. 12 out of 807 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abbey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, easy check in/out, quiet lowkey spot.
Stayed 1 night in Apr 2024
Response from ヴィラフォンテーヌ東京浜松町 くちこみ担当 on Apr 13, 2024
Thank you very much for staying at Villa Fontaine Tokyo Hamamatsucho.We appreciate your compliments regarding our staff and location.All of our staff are looking forward to seeing you again.Villa Fontaine Tokyo Hamamatsucho Manager

8/10 Good

Ayaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. 15min by taxi from tokyo station. The stuffs service was also good. The room was small and old but clean enough.
Stayed 2 nights in Mar 2024
Response from ヴィラフォンテーヌ東京浜松町 くちこみ担当 on Apr 5, 2024
Thank you very much for staying at Villa Fontaine Tokyo Hamamatsucho.We appreciate your compliments regarding our location and staff.We apologize for any inconvenience caused regarding your room.All of our staff are looking forward to seeing you again.Villa Fontaine Tokyo Hamamatsucho Manager

8/10 Good

Annie

Traveled with group
Liked: Cleanliness, staff & service
The room is spacious, but the design and furniture are a bit old-fashioned
Stayed 1 night in Mar 2024
Response from ヴィラフォンテーヌ東京浜松町 くちこみ担当 on Mar 18, 2024
Thank you very much for staying at Hotel Villa Fontaine Tokyo Hamamatsucho. We would also like to thank you for taking the time out of your busy schedule to provide us with your feedback.All of our staff members work hard every day to provide services that will satisfy our customers, no matter when they visit us. All of our staff are looking forward to seeing you again.Hotel Villa Fontaine Tokyo Hamamatsucho Manager

10/10 Excellent

Kwok

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpfu
Stayed 3 nights in Mar 2024
Response from ヴィラフォンテーヌ東京浜松町 くちこみ担当 on Mar 11, 2024
Thank you very much for staying at our hotel the other day.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

10/10 Excellent

Maggie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean but small. A bit far from the metro.
Stayed 2 nights in Feb 2024
Response from ヴィラフォンテーヌ東京浜松町 くちこみ担当 on Mar 6, 2024
Thank you very much for staying at Villa Fontaine Tokyo Hamamatsucho.We apologize for any inconvenience caused regarding the size and location of your room.We will continue to work hard to ensure customer satisfaction.All of our staff are looking forward to seeing you again.Villa Fontaine Tokyo Hamamatsucho Manager

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from ヴィラフォンテーヌ東京浜松町 くちこみ担当 on Jan 10, 2024
この度はヴィラフォンテーヌ東京浜松町にご宿泊いただき誠にありがとうございます。 また、お忙しい中口コミへのご投稿ありがとうございました。お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。 ヴィラフォンテーヌ東京浜松町マネージャー

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from ヴィラフォンテーヌ東京浜松町 くちこみ担当 on Dec 18, 2023
Thank you for choosing Villa Fontaine Tokyo Hamamatsucho. Thank you also for giving us the highest rating. We will continue to listen to our guests and strive to improve our services, and we look forward to welcoming you back to Villa Fontaine Tokyo Hamamatsucho.Villa Fontaine Tokyo HamamatsuchoManager

6/10 Okay

Verified traveler

Disliked: Room comfort
Stayed 1 night in Dec 2023
Response from ヴィラフォンテーヌ東京浜松町 くちこみ担当 on Dec 16, 2023
この度はヴィラフォンテーヌ東京浜松町にご宿泊いただき誠にありがとうございます。 お忙しい中口コミへのご投稿ありがとうございました。お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。 ヴィラフォンテーヌ東京浜松町マネージャー

8/10 Good

Mavis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was a little tricky to find . Typical business hotel. Service was good. Only hiccup was the breakfast was discontinued and it didn’t state that on the website.
Stayed 2 nights in Nov 2023
Response from ヴィラフォンテーヌ東京浜松町 くちこみ担当 on Dec 15, 2023
Thank you very much for staying at Villa Fontaine Tokyo Hamamatsucho. We apologize for the inconvenience caused by the location and the description of the breakfast.We will continue to improve our services based on your feedback.All of us at Villa Fontaine Tokyo Hamamatsucho look forward to welcoming you again. Villa Fontaine Tokyo Hamamatsucho Manager

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023
Response from ヴィラフォンテーヌ東京浜松町 くちこみ担当 on Dec 15, 2023
この度はヴィラフォンテーヌ東京浜松町にご宿泊いただき誠にありがとうございます。 お忙しい中口コミへのご投稿ありがとうございました。高評価大変嬉しく思います。お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。 ヴィラフォンテーヌ東京浜松町マネージャー

10/10 Excellent

Theng Dar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and attentive staff
Stayed 1 night in Nov 2023
Response from ヴィラフォンテーヌ東京浜松町 くちこみ担当 on Nov 14, 2023
Thank you very much for staying at Villa Fontaine Tokyo Hamamatsucho. We are very pleased to hear your compliments about our staff.We will continue to make every effort to satisfy our guests. We look forward to welcoming you again. Villa Fontaine Tokyo Hamamatsucho Manager

10/10 Excellent

Janindu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from ヴィラフォンテーヌ東京浜松町 くちこみ担当 on Nov 14, 2023
Thank you very much for staying at Villa Fontaine Tokyo Hamamatsucho. We are very pleased to receive your high evaluation.All of us at Villa Fontaine Tokyo Hamamatsucho look forward to welcoming you again. Villa Fontaine Tokyo Hamamatsucho Manager

10/10 Excellent

Taxiarchis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are truly amazing and so helpful. Would totally recommend to my friends
Stayed 2 nights in Nov 2023
Response from ヴィラフォンテーヌ東京浜松町 くちこみ担当 on Nov 4, 2023
Thank you very much for staying at Villa Fontaine Tokyo Hamamatsucho. We are very pleased to receive your high evaluation.All of us at Villa Fontaine Tokyo Hamamatsucho will continue to make every effort to satisfy our guests. We look forward to welcoming you again. Villa Fontaine Tokyo Hamamatsucho Manager

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from ヴィラフォンテーヌ東京浜松町 くちこみ担当 on Oct 22, 2023
Mike 様この度は当ホテルにご宿泊頂き誠にありがとうございます。また、多くのホテルの中から当ホテルをお選び頂き重ねて御礼申し上げます。是非、またのご来館を心よりお待ち申し上げます。ホテルヴィラフォンテーヌ東京浜松町 マネージャー

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy friendly accommodation centrally located and great value
Stayed 7 nights in Oct 2023
Response from ヴィラフォンテーヌ東京浜松町 くちこみ担当 on Oct 20, 2023
Thank you very much for using our hotel.We would also like to thank you for your feedback.We will continue to use your evaluation as encouragement and strive to provide even greater satisfaction.All of our staff members look forward to welcoming you back again.Hotel Villa Fontaine Tokyo Hamamatsucho Manager

10/10 Excellent

Jessica F

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Hotel Villa Fontaine Hamamatsucho
I stayed at Hotel Villa Fontaine Tokyo - Hamamatsucho with a friend for three nights. We really enjoyed our stay at this hotel. We had a twin room and found the beds to be very comfortable. I found the pillow with beads a bit odd but my friend said it helped his neck pain. The hotel was convenient for getting to the train and metro stations with many transport links in the area. There are many dining options close to the hotel and near the station. The front desk staff were very helpful and friendly. I would recommend this property when staying in the area.
Stayed 3 nights in Sep 2023
Response from ヴィラフォンテーヌ東京浜松町 くちこみ担当 on Oct 7, 2023
Thank you very much for staying at Hotel Villa Fontaine Tokyo Hamamatsucho. We would also like to thank you again for taking your valuable time to rate us.All of our staff members are very happy that you enjoyed your stay with us.The compliments from our customers are very motivating. We will continue to strive to further improve our services throughout the hotel so that many of our guests can have a more comfortable stay.We look forward to welcoming Jessica F on your next visit.Hotel Villa Fontaine Tokyo Hamamatsucho Manager

10/10 Excellent

Lucas Yean-Lui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from ヴィラフォンテーヌ東京浜松町 くちこみ担当 on Oct 28, 2023
Thank you for choosing Villa Fontaine Tokyo Hamamatsucho. We appreciate you taking time out of your busy schedule to give us your feedback on your stay.We are very honored that you liked our hotel.We look forward to welcoming you again.Villa Fontaine Tokyo Hamamatsucho Manager

10/10 Excellent

Solomon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was better than expected. Even though smaller than other hotel rooms (ex. Marriott), all necessary amenities were included and everything was clean. The staff were very courteous and helpful, even with their limited English. The area around the hotel has plenty of places to eat and major subway stations are only a 5~10 min walk away. Will recommend for couples, but due to the size, it might be too cramped for a family. Still, will highly recommend.
Stayed 2 nights in Aug 2023
Response from ヴィラフォンテーヌ東京浜松町 on Aug 20, 2023
Thank you for staying at Hotel Villa Fontaine Hamamatsucho.Also, thank you for your review while you are busy.The downside is that the rooms are smaller than other hotels. However, we would appreciate it if you were satisfied with our other services. If there is another opportunity, we are waiting for you.

4/10 Poor

Ryan

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
After living in Japan for a couple years and staying nearly 100 different hotels, I'm used to an extremely firm, not so comfortable mattress. This took it to a new level, the bed was super uncomfortable. To add to it, it had an even more uncomfortable pillow. Pretty much a bean bag. Another issue we had with the bed is that the sheets were too small, in the middle of the night it would pull from under the mattress and you'd wake up and be laying on the mattress/mattress protector. On our way in one night, my wife asked for a bigger sheet. I thought the staff would just give us a bigger sheet, instead it turned into a huge ordeal where one of the managers came and checked out bed to see if the sheet was really too small. She came back with another sheet that was the same size and put it on the bed while we awkwardly stood and watched. I did notice while the sheet was off the bed that the mattress protector had a lot of stains on it. Which is quite disgusting. The new more tightly installed sheet didn't work either, it was coming off the bed by the time we woke up. The rooms feel very worn and pretty dated. Overall, the service was good, location was good, cleanliness was okay, and in an okay part of the city. However, I wouldn't stay here again.
Stayed 4 nights in Aug 2023
Response from Villa Fontaine Tokyo Hamamatsucho on Aug 15, 2023
Thank you for staying at Villa Fontaine Tokyo-Hamamatsucho.I am very sorry for the inconvenience and discomfort caused by the sheets.Thank you very much for taking the time to write your review.We sincerely accept that you were not satisfied with our customer this time, and we will try to improve it in the future.If you come to the area, we would appreciate it if you could stop by our hotel again.Villa Fontaine Tokyo Hamamatsucho Manager

6/10 Okay

Kiyoshi

Stayed 4 nights in Aug 2023
Response from ヴィラフォンテーヌ東京浜松町 on Sep 2, 2023
この度はヴィラフォンテーヌ東京浜松町にご宿泊いただき誠にありがとうございます。 お忙しい中口コミへのご投稿ありがとうございました。お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。 ヴィラフォンテーヌ東京浜松町マネージャー

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from ヴィラフォンテーヌ東京浜松町 マネージャー on Jul 4, 2023
Thank you for staying at Villa Fontaine Tokyo Hamamatsucho. We would also like to thank you again for the highest evaluation. We will continue to strive every day to provide satisfactory services. All the staff are looking forward to seeing Dean again.

2/10 Terrible

Amber

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing I liked about this hotel, entrance had to find beds very uncomfortable, bathroom clean, ac not very good.
Stayed 1 night in Jun 2023
Response from Villa Fontaine Tokyo Hamamatsucho Manager on Jul 4, 2023
Thank you for using Villa Fontaine Tokyo Hamamatsucho. We would also like to thank you for your feedback on our stay. We apologize for the discomfort caused by the bed and air conditioning. We will strive to improve our services in the future. We look forward to seeing you again, Amber.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean convenient!
Easy access from transit station, super clean, unique check-in process, small rooms with everything you may need - if not, they have it at the front desk
Stayed 1 night in Jun 2023
Response from ヴィラフォンテーヌ東京浜松町 くちこみ担当 on Jun 19, 2023
この度はヴィラフォンテーヌ東京浜松町にご宿泊いただき誠にありがとうございます。快適にお過ごしいただけたとのお言葉を拝聴することができ、大変嬉しく思います。 今後もお客様にご満足いただけますようスタッフ一同精進してまいります。お客様のまたのお越しを心よりお待ち申し上げております。 ヴィラフォンテーヌ浜松町マネージャー

8/10 Good

TATSUYA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and cheaper than other hotels. It was clean.
Stayed 1 night in Jun 2023
Response from ヴィラフォンテーヌ東京浜松町 マネージャー on Jun 29, 2023
この度はヴィラフォンテーヌ東京浜松町にご宿泊いただきましてありがとうございます。またお忙しいなかご感想をお寄せいただきましたこと、感謝申し上げます。価格や清掃内容でご満足いただけましたこと、大変嬉しく存じます。今後もサービス向上に向けて努めてまいります。TATSUYA様のまたのご来館お待ち申し上げております。

8/10 Good

Peter James

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay here again. Comfortable room and friendly and helpful staff

8/10 Good

Kazuyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from ホテルヴィラフォンテーヌ浜松町 マネージャー on Mar 3, 2020
この度はホテルヴィラフォンテーヌ浜松町にご宿泊頂き誠に有難うございます。 ごゆっくりお休み頂けましたでしょうか。 より快適にお過ごし頂けますよう、サービスの向上に日々精進して参ります。 最後になりますが、お忙しい中口コミへのご投稿誠にありがとうございました。 またのご利用を心よりお待ち申し上げております。

2/10 Terrible

CRAIG

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
False advertising
Absolutely awful, rented a room with 2 beds (apparently for 2 adults, and 2 children). When my wife, daughter, and I arrived they tried to make is but another room because my daughter was over 6 and was considered an "Adult"! This is outrageous! Blatant false advertising, if I had been informed on the rental page that 6 and up is considered an adult I would have gone elsewhere!
Stayed 2 nights in Jan 2020
Response from VillaFontaine HAMAMATSUCHO manager on Jan 31, 2020
Thank you for staying with us. We are very sorry we made you feel unpleasant. Thank you for your comment and we are very sorry again. Our hotel rule is preschoolerchild will be free of charge for co-sleeping. 6 years old and over considered an adult . I'm sorry, but please understand.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff are friendly. Room clean but small. TV programs are lousy. Breakfast is expensive and so we skip and go to nearby Yoshinoya for half the price. Location is good as it is near train station.
Stayed 4 nights in Jan 2020
Response from Villa-Fontaine HAMAMATSUCHO Manager on Jan 14, 2020
Thank you for staying with us. We are very glad to hear that you were satisfied with our service and Locations. So,we would like you to stay at our hotel,if you come to Japan again. We are looking forward to serving you again.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Villa Fontaine Tokyo-Hamamatsucho Manager on Jan 12, 2020
Thank you for staying with us Villa Fontaine Tokyo-Hamamatsucho. We are very glad to hear that you were satisfied with our service.. We will make effort to improve our hotel facilities to make guests more comfortable. We are looking forward to your next visiting. We further appreciate your valuable time in sharing us your experience. Sincerely

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and not too far from the subway or tokyo tower
Stayed 1 night in Dec 2019
Response from Hotel Villa Fontaine Tokyo-Hamamatsucho Manager on Jan 8, 2020
Thank you very much for staying at Villa Fontaine Tokyo-Hamamatsucho. We are very glad to hear that you were satisfied with our service. JR Hamamatsucho station and Metro Daimon station are within walking distance from our hotel. And it takes 15 to 20 minutes on foot from the hotel to Tokyo Tower. We will make effort to improve our hotel facilities to make guests more comfortable. We really hope serving you again when you come to Japan. We are looking forward to your next visiting.

10/10 Excellent

Verified traveler

Stayed 3 nights in Nov 2019
Response from Hotel Villa Fontaine HAMAMATSUCHO on Dec 7, 2019
Thank you for staying with us. So,we would like you to stay at our hotel,if you come to Japan again. We are looking forward to serving you again.

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2019
Response from Hotel Villa Fontaine Hamamatsucho on Nov 26, 2019
Thank you very much for staying with us. We are glad to hear that. and We are very happy to that you are satisfied with stay. I would be very happy if it was one of the wonderful memories of youre trip to Japan. We are looking forward to your next visit .

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 7 nights in Sep 2019
Response from ホテルヴィラフォンテーヌ浜松町 マネージャー on Nov 21, 2019
この度は当ホテルにご宿泊頂き誠にありがとうございました。 お客様のまたのお越しを心よりお待ち申し上げております。

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Over all just ok. No even give any water in the room.
Stayed 2 nights in Sep 2019
Response from Villa Fontaine Tokyo-Hamamatsucho Manager on Sep 26, 2019
Thank you very much for staying Hotel Villa Fontaine Tokyo-Hamamatsucho. We will continue to make effort to improve our service. We further appreciate your valuable time in sharing us your experience. Best Regards,

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo one nighter.
Nicest room I stayed in in Japan. Breakfast was very good. Two ply toilet paper! That may not sound like much, but after 2 weeks in Tokyo, it was the first I saw! If flying out of Haneda, great location, monorail is right there. Not that much to walk to, but Yamanota line is a 5 minute walk, so very convenient. I'd go back.
Stayed 1 night in Sep 2019
Response from Hotel Villa Fontaine HAMAMATSUCHO Manager on Sep 23, 2019
Thank you very much for staying with us. We are glad to hear that. and We are very happy to that you are satisfied with stay. I would be very happy if it was one of the wonderful memories of youre trip to Japan. We are looking forward to your next visit .

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from ホテルヴィラフォンテーヌ浜松町 マネージャー on Sep 6, 2019
この度はホテルヴィラフォンテーヌ浜松町にご宿泊頂き誠に有難うございます。 快適にご滞在頂けたとのことで、スタッフ一同心より嬉しく存じます。 また浜松町にお越しの際は、是非当ホテルを御利用頂ければ幸いでございます。 最後になりますが、この度はお忙しい中口コミへのご投稿誠にありがとうございました。 お客様のまたのご利用、スタッフ一同お待ち申し上げております。

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC works the whole time while you're staying there so you don't have to worry about your room heating up during the summer.
Stayed 4 nights in Aug 2019
Response from Villa Fontaine Tokyo-Hamamatsucho Manager on Sep 3, 2019
Thank you very much for staying at Villa Fontaine Tokyo-Hamamatsucho. It was absolutely our pleasure having you in our hotel. We will make effort to improve our hotel facilities to make guests more comfortable We further appreciate your valuable time in sharing us your experience. We look forward to seeing you again. Sincerely,

8/10 Good

Verified traveler

Stayed 1 night in Aug 2019
Response from ホテルヴィラフォンテーヌ浜松町 マネージャー on Aug 15, 2019
この度は、当ホテルにお泊り頂き誠にありがとうございます。 ご滞在はいかがでしたでしょうか。 浜松町エリアでホテルをお探しの際には、またご利用頂けると幸いです。 またのお越しをお待ちしております。

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
People working there were very kind and respectful. Check and and check out was easy.
Stayed 2 nights in Jul 2019
Response from Villa fontaine Hamamatsucho Manager on Aug 6, 2019
Thank you for staying with us and giving us your feedback. We are very glad to hear from you. We are looking forward to your next visiting. Thank you.

10/10 Excellent

Bates

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from ホテルヴィラフォンテーヌ浜松町 マネージャー on Jul 17, 2019
Bates様 この度は当ホテルにご宿泊頂き誠にありがとうございます。 口コミのご投稿ありがとうございます。 お部屋でのご滞在や、スタッフの対応等はいかがでしたでしょうか?ゆっくりとお過ごし頂けたなら光栄です。 Bates様のまたのご利用をお待ちしております。

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient walk from station
Stayed 1 night in Jun 2019
Response from Hotel Villa Fontaine Hamamatsucho Manager on Jul 6, 2019
Thank you for staying with us. We are relieved to hear that you had a comfortable time here. We really hope to serving you again when you come to Japan. We look forward to seeing you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
this hotel is so clean
Stayed 1 night in Jun 2019
Response from Villa Fontaine Hamamatsucho Manager on Jul 7, 2019
Thank you for staying with us and your feedback. We look forward to serving you again! Thank you.

10/10 Excellent

Mona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to hamamatucho station. Friendly staff, easy checking in and out. Good breakfast, laundrry,clean rooms, nice air conditioning ., good staff.
Stayed 3 nights in Jun 2019
Response from Villa Fontaine Hamamatsucho Manager on Jul 7, 2019
Thank you for staying with us and your feedback. We are very glad to hear that. We look forward to seeing you again! Thank you.

10/10 Excellent

Verified traveler

Stayed 9 nights in Dec 2018
Response from ホテルヴィラフォンテーヌ浜松町 マネージャー on Jul 12, 2019
この度はホテルヴィラフォンテーヌ浜松町にご宿泊をいただき、誠にありがとうございました。 快適にご滞在頂けたとのことで、スタッフ一同心より嬉しく存じます。 今後ともお客様へのサービスをより一層向上出来ますよう、精進して参ります。 また浜松町にお越しになった際は、当ホテルをご利用頂ければ幸いでございます。 最後とはなりますが、お忙しいところ口コミのご投稿を頂きまして、誠にありがとうございます。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from ホテルヴィラフォンテーヌ浜松町 マネージャー on Jul 12, 2019
この度はホテルヴィラフォンテーヌ浜松町にご宿泊をいただき、誠にありがとうございました。 快適にご滞在頂けたとのことで、スタッフ一同心より嬉しく存じます。 今後ともお客様によりご満足したご滞在が出来ますよう、従業員一同サービスの向上に努めて参ります。 また浜松町にお越しになった際は、当ホテルをご利用頂ければ幸いでございます。 最後とはなりますが、お忙しいところ口コミのご投稿を頂きまして、誠にありがとうございます。

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Cost effective and close to the station for JR trips it was great.
Stayed 4 nights in May 2019
Response from Hotel Villa Fontaine Hamamatsucho Manager on Jul 6, 2019
Thank you very much for staying at Villa Fontaine Hamamatsucho. We are very glad to hear that you were satisfied with our price. We are located in a quiet office district. We are very glad to hear that you liked the location. We really hope serving you again when you come to Japan. We look forward to seeing you again.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel for its location near the Hamamatsucho, Daimon, and Hinode rail stations. The staff at the hotel were very friendly and helped us in English and Japanese. We started each day with the breakfast and believe it was more than expected. Our room was small but very clean. The best surprise was the Free Travel Buddy. We used it daily to help navigate Tokyo's transit system of trains and subways. Overall, I would definitely stay at this hotel again.
Stayed 8 nights in May 2019
Response from Hotel Villa Fontaine Hamamatsucho Manager on Jul 6, 2019
Thank you for staying with us and giving us your feedback. We are very glad to hear that you were satisfied with our service. We have a free smartphone for guest in every room. We really hope serving you again when you come to Japan. We look forward to seeing you again.

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel!
Had a great stay here at the Hotel Villa Fontaine Tokyo - Hamamatsucho. Staff was very helpful, room was spacious and clean, bathroom was large and even had heated mirror so it wouldn't fog up when showering. Only downside was that the metro stations were about 8 - 10 minutes away walking. Other than that, amazing hotel, very recommendable.
Stayed 3 nights in Apr 2019
Response from Hotel Villa Fontaine HAMAMATSUCHO on Jul 5, 2019
Mr./Ms Alejandro Thank you for your staying with us. We are glad to hear that. We strive to make customers satisfied. We are looking to forward to seeing you again.

8/10 Good

YOHEI

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2019
Response from ホテルヴィラフォンテーヌ浜松町 マネージャー on Jul 7, 2019
YOHEI様 この度は、当ホテルにご宿泊頂き誠にありがとうございます。 高評価を頂けて嬉しく思います。これからも、お客様によりご満足頂ける様、スタッフ一同精進してまいります。 またのご利用をお待ちしております。