Ratings based on 381 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom singapore

Excellent service and convenient location

Posted Dec 16, 2014
Pros: Staff and comfortable beds.
Cons: Overall great stay. Good value and would come back/recommend to others.
Location: Shinjuku is a comfortable walk away and if not the super convenient bus helped - every 15-20 mins.
Staff spoke English and were extremely helpful. Rooms were functional in size and beds were excellent (loved the pillows).
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

Nice and quite area in Shinjuku

Posted Dec 16, 2014
Spent 4 nights at Hyatt Regency for my first trip to Tokyo. Great facilities with very spacious room for Tokyo hotel. Upgraded to a larger room. A walk to Shinjuku station is under 10 mins, not too close, but why not spend a few extra minutes to take a walk on a nice and quite street while on vacation. Free shuttle bus between hotel and Shinjuku station runs every 20 mins. Overall, a very good stay and will consider returning if staying in Shinjuku.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good base in Tokyo

Posted Dec 2, 2014
We stayed here for 5 nights on a trip to Tokyo. It was easy to get around from Shinjuku station. The hotel was well equipped,clean,quiet and comfortable.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Tokyo

バンガロール中心部のホテル

Posted Nov 27, 2014
部屋が狭かったが、概ね快適でした。サービスは一定レベルでした。朝食はコンチなので特に目を見張るものなしでした。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom matsuyama

ロビーエントランスの素敵なホテル

Posted Nov 26, 2014
Pros: シャンデリア
ロビーの大きなシャンデリアは印象的です。子供も気に入った様子で、写真を何枚も撮影していました。 新宿の駅から歩くと、少し遠いと感じましたが、歩けます。 大きな荷物のある方は、連絡バスをおすすめします!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Great Shinjuku hotel

Posted Nov 24, 2014
We loved the convenience of the shuttle bus and had no issue with the hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Moscow

Fine place in the heart of modern city

Posted Nov 22, 2014
Pros: Very convenient location,quiet vicinity and absolutely gorgeous view of Mt. Fuji from the room window.
Cons: Concierge service should have more options for paid tours around Tokyo and Japan for people interested in crafts-ceramics,wood carving,textiles etc.
Location: Shinjuku has everything of Japanese cuisine and all kind of entertainment (galleries,movies,karaoke). Shopping is always great here. Visit parks!
Felt very comfortable and homy.Well trained and almost invisible stuff. But all things necessary were at hand reach.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom OSAKA

好立地

Posted Nov 21, 2014
駅から近く、最高のロケーション、部屋からの景色もよかった。 部屋んアップグレードしてもらい、気分も最高、へやも
5 out of 5
Recommended
for Everyone
by A verified travelerfrom korea

깔끔하고 쾌적한 호텔.

Posted Nov 21, 2014
Pros: 숙박시설및 청결도
Cons: 와이파이사용이 안되어...추가비용이 든다.
도쿄도청앞에 있어 쉽게 전망대에 방문가능하지만, 지하철역까지 조금 걸어야 하는 거리다. 와이파이가 유료가 되어..추가비용이 발생하여 조금 불편했다. 호텔 바로 밑에 세븐일레븐이 있어 편리했다.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location in tokyo

Posted Nov 16, 2014
Unfortunately everything in this hotel has an extra cost; wifi, fitness facility and over- priced restaurants. Too bad, wouldn't stay here again because of this.