Ratings based on 497 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hawaii Honolulu

Posted Apr 19, 2015
7連泊しました。 希望通りの部屋でスタッフの方の 対応も大満足でした。次回の東京滞在でも利用したいホテルです。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chichester, England

Excellent hotel close to Shinjuku Park.

Posted Apr 19, 2015
Excellent hotel with courtesy bus every 10 minutes to Shinjuku Station. Beautiful lobby & luxurious pool complex on the 28th floor overlooking the skyline. Went as a family of 5 including an 8 year old. Very friendly. Would thoroughly recommend this hotel.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Sydney

Very comfortable Hotel

Posted Apr 19, 2015
Cons: For non-smokers - recommend the free option of a portable Air-cleaner for the room - would really help if floors could be Non-smoking
All round good experience - early check in with a room upgrade, very clean & comfortable room. Staff were all very helpful. There's a frequent shuttle (free) service to Shinjuku station - altho it's only a 10-15min walk. Good location, plenty of options for restaurants
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Apr 19, 2015
The hotel was in a great location. The subway entrance just under the hotel and a few minutes walk to shinjuku train station . The staff were extremely helpful and made our stay a very pleasant experience. Would highly recommend the Hyatt Regency.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Thailand

Posted Apr 18, 2015
Directly connected to Tochomae Station, around 10 minutes walk to Nishi-Shinjuku Station, and around 15 minutes indoor walk to Shinjuku Station. There are also 7-11 and Family Mart under the hotel, as well as restaurants (inside buildings) along the under passage to Shinjuku station.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2015
It was a great stay. Location is perfect; staffs were friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Just a great hotel

Posted Apr 13, 2015
Pros: Quality and good service
Cons: There is nothing. They always keep their standards high.
Location: Convenience is the main criteria
Stayed there before many years ago. Knew it was good and was not disappointed.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Perth, Australia

Nice hotel close to financial district and Metro

Posted Apr 11, 2015
Pros: English speaking staff. Proximity to Metro stations. Location away from crowds at Shinjuku station. View from room. Views from outward facing lifts.
Location: Close to Metro stations, Tochomae on the Oedo line and Nishi Shinjuku on the Marounichi line. There is a 7-11 store downstaiirs with ATM.
Room was pleasant with a good view. Judging by the direction the window was facing, on a very clear day there would be a view of Mt Fuji. Like the hotel itself, furnishings were a bit dated but very well maintained. We loved the 3 huge chandeliers in the lobby atrium. The reception staff was generally English speaking and helpful. Wifi was provided free which was a pleasant surprise as I had read that there would be a modest charge. The only unpleasant experience we had was with a bell boy who apparently was annoyed that we wanted to take a computer out of one of our bags that was going to be loaded into the limousine bus taking us to the airport. Overall, I would recommend the Hyatt Regency as an alternative to the Hilton next door if cost is a factor.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom münchen

Tokio an ostern

Posted Apr 9, 2015
Tokio ist schön. An ostern zur kirschblüte besonders. Hotel liegt zentral 10 gehminuten zum zentrum.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fremont,CA

Great location, comfortable large room, nice staff

Posted Apr 7, 2015
Pros: Large, clean, comfortable rooms. The rooms have these metal electric roll down shades (like in vampire movies) that completely darken the rooms.
Cons: A real hot tub would be nice, and more reasonable priced resturants and bar.
Location: Great quiet location near Shinjuku station and Oedo subway.
This place is a really nice hotel, one of the nicest I've stayed at. The rooms are large especially for Tokyo, and very comfortable. There is a metro stop in the basement, and along with resturants and a Seven-Eleven. The Seven-Eleven is important because it one of the places with ATM's that work for western cards. There is a small park across one street and a Starbucks 1/2 block away. The only minuses are the hotels resturants and bar, are very expensive, really 2.5 times the going rate for food/drinks. A draft beer at the hotel bar, $10, at the nice resturant across the street, $4.50, same beer. The pool in the hotel is small and the hot tub is tiny. Those are pretty minor things though, I highly recommend this hotel.