GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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1 Double Bed / 18sqm
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1 King Bed / 25sqm
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1 Queen Bed /20sqm / Deluxe Room
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
An Internet point is located on site and wired high-speed Internet access is complimentary. A 24-hour business center is on site at this 4-star property. This business-friendly hotel also offers dry cleaning/laundry services, currency exchange, and a safe deposit box at the front desk. Onsite parking is available (surcharge).
Metropolitan Marunouchi Hotel has designated areas for smoking.
Rooms
Air-conditioned accommodations at Metropolitan Marunouchi Hotel offer safes and complimentary newspapers. Rooms feature city views. Beds feature premium bedding. Flat-panel televisions come with satellite channels, Oncommand video, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with handheld showerheads, slippers, designer toiletries, and bidets.
Guests can surf the web using the complimentary wired high-speed Internet access. Business-friendly amenities include desks and phones with voice mail. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, bathrobes, and irons/ironing boards can be requested. Housekeeping is provided daily.
Room Amenities
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Metropolitan Marunouchi Hotel
of guests recommend
out of 14 reviews
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Showing 1 - 10 results (of 14) · See more Metropolitan Marunouchi Hotel reviews
“Pat”
Great spot; fantastic service, convenient to train station, subways, & Imperial Palace. Rooms are on Floors 27-35 of a new skyscraper. Great view of city from our room. A little complicated to initially find when emerging from train station, but once we got our bearings it was much easier.
“So good we came back”
We stayed at the hotel during the first part of our trip to Japan. After going to Kyoto and coming back to Tokyo we debated trying another hotel, but there just didn't seem to be one that was as good. The staff is incredible and bends over backwards to help you with everything. I can't recommend this hotel enough.
“excellent business hotel”
great hotel for business.
“Modern and convenient”
This was our second stay at Metropolitan Marunouchi, and again, we were extremely satisfied with the cleanliness and service of the hotel. Although the rooms are small by Western standards, this is par for the course in Japan, and we did not spend much time in the hotel except to sleep. I highly recommend this hotel to anyone who has an early train to catch either to Narita or elsewhere because of it's proximity to Tokyo Station which is right next door. In fact, for both stays at the hotel, our room overlooked the Bullet Train tracks so we could view the trains as they pulled in. The hotel is also near Maru Building & Shin Maru Building which, when combined with Tokyo Station, offer a plethora of shopping and dining options within 5 minutes walk. Additionally, the staff is very professional and polite, and helped me not only send items from the hotel to other parts of Japan, but also overseas back to the States. Great for when you don't want to travel with your luggage, or if you bought too many souvenirs! The main restaurant in the hotel also features a rotation of regional dishes (Iwate Prefecture Fair) while we were there - so guest can sample cuisine of other regions in Japan.
“Caveat Emptor”
I would recommend this hotel for business and travel in Japan - it is right next to the Tokyo Station Nihonbashi exit, but Expedia bookings are put into very tiny rooms. If you want to upgrade is it based on full rack rate. I paid an extra Yen13,000 just to have a room that would fit my wife and I and neither of us are large or heavy by U.S. standards. (I have been travelling and living in Japan over thirty years so not a novice). The hotel airport bus access is five blocks away at the bus station, and the route to the NEX through Tokyo Station is almost twenty minutes of stairs and escalators (they are not luggage friendly) . The Prince in Shinagawa is far more convenient., cheaper and only another five minutes on the NEX. The one good feature is that JR Stations Kitchen Alley has one of the better sushi bars - better and cheaper than Tsukiji and very convenient to the hotel.
“Definitely recommend and will go back.”
We loved our stay. The location of the hotel is particularly convenient, connecting right to the Tokyo Station for JR and subways. We did not even have to get wet when it was raining out. The room was not large but was very clean and up to date.
“Good location close to Tokyo Station”
The location is adjacent to Tokyo station, perfect for those departing or arriving through that area. Overall, the check-in process was smooth and uneventful. The hotel itself is located many floors above ground level along with all the hotel rooms. The views are incredible! The biggest downside was the size of the room, unlike many western style hotel rooms around Tokyo, this room was extremely small and cramped, especially for two people. Consider the convienence and location it was fine for a one night stay, but would not be ideal for a multi-night stay if you plan to spend any time at the hotel itself.
“Conveniently located at Tokyo Station”
Location is great if you plan to travel using the bullet train(Shinkansen) or Tokyo subway system. Lots of shops and restaurants at Tokyo Station, including a major department store(Daimaru). But remeber that they close early. Even the convenience store at Sapia tower closes at 11:00
“Great location, great view”
This hotel is ideally located for exploring Tokyo and nearby cities, and at lower prices than the nearby Marunouchi Hotel. The building is in the same block as Tokyo Station and steps from the Nihombashi North exit. There are numerous shops and restaurants inside Tokyo Station, and there is a convenience store and a Starbucks or two by the Nihombashi North exit. The room was an average size for Tokyo (i.e., you can't walk all the way around the bed) but the views are fantastic.
“Great hotel at a decent price”
Very happy with this hotel. The price and location were the primary reasons for my choice. It was clean and modern, and the hotel staff was very helpful and friendly. We booked this hotel for business purposes. Our clients who traveled with us were very happy with the hotel choice also. In fact, we had to move to another hotel during to proximity to the business location. After a couple of night at the other hotel, our clients requested that we changed back to the Metropolitan Marunouchi Hotel. Thanks to the other travelers who warned about the difficulty in finding the hotel. I took extra time to study the directions (go to the hotel website for directions from Tokyo Station). There were also information maps at the Station. We located the hotel without any difficulties. Highly recommend this hotel if you are on a budget.
Showing 1 - 10 results (of 14) · See more Metropolitan Marunouchi Hotel reviews
1-7-12 Marunouchi Chiyoda Tokyo, 100-0005 Japan
Nearby Points of Interest
Location Highlights
The closest major airports to Metropolitan Marunouchi Hotel are:
Tokyo (HND-Haneda) - 15 km / 9.3 mi
Tokyo (NRT-Narita Intl.) - 56.8 km / 35.3 mi
The preferred airport for Metropolitan Marunouchi Hotel is Tokyo (NRT-Narita Intl.).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Nihonbashi, Tokyo, Japan: Just north of Ginza, this financial area was named after its bridge, which has been the mile-zero marker for Japans national highway network throughout the centuries. Once home to Japans first department store, the neighborhoods more recent contribution to the retail market is a five-story center devoted to shops, cafes, restaurants, and a supermarket.
1-7-12 Marunouchi Chiyoda Tokyo, 100-0005 Japan
