Ratings based on 179 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location if using the train station

Posted Nov 29, 2014
Pros: The view and location. I appreciate the refreshed water, coffee and tea service that they provide. The laundry was timely and the items cleaned nicely
Cons: They wouldn't let us check in until the room was ready, I would prefer if they checked us in then took the bags to the room when it was ready.
Location: Right in the train station on the lower level are great little restaurants, and just around the hotel are joints that are fun to go to have a drink .
We like this hotel but the rooms are very compact. You have to be very organized to have 2 people and all the things we carry. The room is nicely organized for such a small space and very fresh and clean. The views from some sides are extraordinary. The staff was very helpful and really try to get you what you are asking for. Their communication in English was excellent. Another thing to consider is where in Tokyo will you be spending your time. This trip we were in the Roppongi/Minato-ku area and it is a bit more difficult to get there from the hotel.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Manila

Great business hotel next to Tokyo station

Posted Nov 9, 2014
Pros: Location. It's just at the Nihombashi exit of the Tokyo station.
Cons: None
Location: Dining by Kitchen Street and shopping at the basement level of Yaesu exit area.
Stayed here for 4 nights while vacationing with family. Staff efficient and hotel area (at the 27th floor of the Sapia Tower) is secured by key card access.
4 out of 5
Recommended
for Families
by A verified traveler

駅の喧噪とはうってかわって静か

Posted Nov 5, 2014
Pros: ものすごく便利な場所にあるのに静かなところ
Location: 東京駅の線路が見える部屋がおすすめ。
2回目の宿泊です。東京駅のとなり、かなり便利でした。ただ入り口は初めての方にはわかりにくいかも。3連泊同じ部屋が取れず、最後の一泊は部屋換えでした。ほぼ満室なようでしたが、荷物の移動やスタッフの対応もスムーズでした。部屋の狭さを感じさせない高層階からの眺望もすばらしい。欲を言えばトイレとお風呂が別だといいですね。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sheffield, UK

Perfect location

Posted Oct 19, 2014
This is a classy hotel with friendly staff and nice, decent sized rooms. The best bit is the location just above Tokyo Station. I've stopped here twice for short stays and would always come back. All the rooms will have great views because of the dizzy heights.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good for one night

Posted Oct 14, 2014
Overall I would recommend this hotel but only for 1 or 2 nights max. especially if you choose the deluxe queen room. The room was clean but really small and the queen size bed was not a queen size bed, especially when compared to the queen size bed in the Century Southern Tower Hotel. It is close to Tokyo station so it is good access to trains, but if you need the Airport limousine bus service, it is a 5-10 minute walk and the bus stop access only takes cash, so be prepared.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Room comfort

Posted Oct 9, 2014
Pros: The location.
Cons: The room is too small but what they can do now!
Location: Very convenient.
We realize that the land is very expensive in Tokyo but the room was too small for the price.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Alexandria, VA

Center of Tokyo, next to Tokyo Train Station.

Posted Sep 29, 2014
Pros: view, cleanliness and comfort.
Cons: Almost nothing.
Location: In the heart of Tokyo. Close to everything.
We stayed in the center of Tokyo across the street from the Tokyo Train Station. Ultra modern hotel with reception and all rooms starting on the 27th floor of a new Tokyo skyscraper. Although the room was small, it had 10 foot ceilings and we had an all glass corner room with windows from floor to ceiling giving us an unbeatable view of Tokyo. Highly recommend this hotel, as it not only a great hotel, but the prices were very competitive.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom singapore

comfort, excellent service and great location

Posted Sep 17, 2014
very pleasant. hotel is generous with space, comfort and amenities
4 out of 5
Recommended
for Overnight Stay Before Destination
by SSKfrom Hong Kong

位置極佳

Posted Sep 7, 2014 on Hotels.com
如果以東京為轉折站,此酒店位置極佳,因為酒店就是位於東京駅,不位有很大的購物街,無論轉JR,子彈火車到其他地方都非常方便,今次我們就是在此住一晚再轉乘子彈火車到輕井澤!
4 out of 5
Recommended
by 007from おやじ

夜景な綺麗なルームでした。

Posted Sep 6, 2014 on Hotels.com
上層階でしたが上の部屋が大変夜中ウルサかつた・がつかりです。