Ratings based on 73 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.9 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from HU

Posted Jun 27, 2014
Large hotel room, hostile staff, excellent location.
5 out of 5
Recommended
for Everyone
by Mark from Birmingham, UK

Excellent modern hotel

Posted May 25, 2014
Pros: Location, rates and modern room
Cons: Nothing
Location: Excellent for the JR station, the Ginza district and the Imperial Gardens are within walking distance.
This is an excellent modern hotel extremely conveniently located for JR Tokyo station and the metro line. The station complex also has numerous restaurants very near the hotel, as well as Starbucks, a convenience store and other shops.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel, convenient

Posted Apr 17, 2014
Pros: Location
Cons: More reasonable options for breakfast
Location: Great place if want to include run with each day of business. The Palace grounds are less than 800 meters from hotel. The Palace path is 5K
Very comfortable room,convenient location to Tokyo Station. Few blocks to Palace
5 out of 5
Recommended
for Families
by Jennifer from Manila

Perfect Location

Posted Apr 8, 2014
Pros: Everything.
Cons: Hoping to have at least one (1) English TV channels for kids.
Perfect Location to all underground trains and Narita Express and tour bus station - If you are planning on any day tours around Tokyo. Near to everything - convenience stores, restaurant, Kitchen street, Mcdonald's, Japanese restaurant and Shopping area just below hotel. Hotel Staff are so helpful and all speak English. Rooms are comfortable, clean, good amenities, free bottled water, Just right for a Japanese standard room. However, English TV channels are limited. Traveled with my family with kids ages 12 and below. Highly Recommended. Thankful for the feedback and reviews here in Expedia.
4 out of 5
Recommended
for Everyone
by Jan from NH

Great location in the Financial District

Posted Feb 21, 2014
Pros: Location
Like most hotels in Tokyo the rooms was small but very organized and in good condition. There are lots of drawers to stow gear. The hotel is right at the Ninhombashi exit to the Tokyo Station where the train from Narita comes in. It is also an easy place to find at any time. The problem on arrival at the train station is finding the Ninhombashi exit. Tokyo station is enormous. So, it would be good to get very clear directions from the hotel, as their website, is not very helpful. You can also get info from the train station website. Be aware that the train station is on many floors. Once you get near the Ninhombashi exit there are signs with the hotel's name on it but the hotel name is not prominent on the building itself. Like many hotel in Tokyo, it is the upper floors of a tall building. It does have its own elevator and once you get to the 27th floor you reach the hotel lobby. Another set of elevators takes you up to the rooms which do have great views. If you don't speak Japanese, the staff does speak English, but it is limited. The hotel is close to the Imperial Gardens which are nice to walk in.
5 out of 5
Recommended
for Everyone
by I. HE from Shanghai

Prime Location, Reflect What is Tokyo like

Posted Feb 9, 2014
Pros: Stylish, Location, and Friendly Stuff
Location: It's at the prime location of the Tokyo station (closer to the JR side), and it's convenient to get to the Airport shuttle bus location as well.
It a pleasant stay with Marunouchi, the prime location pretty much reflect what Tokyo is about. The shopping areas, foods and the night life is just a few steps away. You can get to any other tourist spots easily through the subway and the JR, technically just downstairs of the hotel. Highly recommended.
4 out of 5
Recommended
by Kathy from Boston

Weekend in Tokyo

Posted Jan 27, 2014 on Hotels.com
I stayed at the hotel 2 nights. The location was perfect since I took the Narita Express train from the airport. The hotel is right next door to Tokyo Station- just make sure you get the correct exit name. The entire staff is very friendly, accommodating and professional.
4 out of 5
Recommended
by YK from Galashiels scotland

Posted Jan 19, 2014 on Hotels.com
Quite comfortable. Can be consider agIn.
5 out of 5
Recommended
by rob from boston

This traveler left a rating score only Posted Jan 1, 2014 on Hotels.com
5 out of 5
Recommended
by Judi from San Francisco

Great value and location

Posted Dec 5, 2013 on Hotels.com
The hotel is elegant and the staff were very gracious and helpful. Rooms are spotless and come with a fridge, coffee/tea supplies and a safe. The hotel is in a downtown building with nice views and has a very nice restaurant and bar. It is directly across from Tokyo metro station (north entrance) and also close Otemachi metro station. There is a Starbucks in the building for a quick breakfast or snack. I thought this was a good value given the quality and location. We thoroughly enjoyed our stay.