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Reviews of Mitsui Garden Hotel Ginza Premier

4 out of 5
Mitsui Garden Hotel Ginza Premier
8-13-1 Ginza, Chuo-ku, Tokyo, Tokyo-to

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1007 reviews" "
Rating 8 - Good. 286 out of 1007 reviews" "
Rating 6 - Okay. 53 out of 1007 reviews" "
Rating 4 - Poor. 24 out of 1007 reviews" "
Rating 2 - Terrible. 13 out of 1007 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Friendly staff and service. This hotel was central to metros,food and shopping. Will recommend to others. Thank you!
Stayed 4 nights in Mar 2024

10/10 Excellent

Elenor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and calm but a bit far from train station
Stayed 1 night in Mar 2024

6/10 Okay

ChaoHua

Liked: Staff & service, property conditions & facilities
Good but too tiny
Stayed 4 nights in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Location was excellent close train stations and convenience store.
Stayed 5 nights in Mar 2024

10/10 Excellent

Vivian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big , clean and has a nice view. Staffs are very friendly and helpful. The breakfast buffet is excellent.
Stayed 3 nights in Feb 2024
Response from Front Office Manager on Mar 10, 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We are glad to hear that you were satisfied with your stay.We would like to thank you from the bottom of our hearts for the great compliments you have given to our staff.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

10/10 Excellent

sudip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Front Office Manager on Mar 7, 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo

8/10 Good

Evelyn, Honolulu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location. Taxis were always available with easy access. Generous mini bar. Lots of restaurants and shopping within walking distance. Several things we did not like, including lack of a desk, small room, view of skytower via toilet, and there was never a night we could reserve dinner, though we stayed 4 nights. Highly recommend.
Stayed 4 nights in Feb 2024
Response from Front Office Manager on Mar 7, 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.Our hotel is located within a 5-minute walk from the nearest Shimbashi station and close to Ginza's Chuo-dori Avenue, Kabuki-za Theater, and Tsukiji Market.The hotel is also surrounded by convenience stores and drugstores, which are very popular among our guests.The room you stayed in this time is a Superior View Bath Queen, a 23.2 room type. Tables are available for other room types.We also have rooms of 30 or 40 square meters. Please consider us for your next stay.We are very sorry that you were not satisfied with the restaurantWe will share your comments with our restaurant staff.We sincerely apologize for any inconvenience this may cause, and would appreciate the opportunity to make up for it.We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

James, arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 2nd time staying here in the past year ... excellent staff, clean hotel, terrific location -- lots of good restaurants and stores nearby.
Stayed 4 nights in Feb 2024
Response from Front Office Manager on Feb 29, 2024
hank you very much for your continued patronage of Mitsui Garden Hotel Ginza Premier. Thank you again for taking the time to give us your feedback.We would like to thank you from the bottom of our hearts for the great compliments you have given to our staff.Your warm words are a great encouragement and pleasure for our staff.Our hotel is located within a 5-minute walk from the nearest Shimbashi station and close to Ginza's Chuo-dori Avenue, Kabuki-za Theater, and Tsukiji Market.The hotel is also surrounded by convenience stores and drugstores, which are very popular among our guests.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

6/10 Okay

Yvonne

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Room was so small even for two people we were tripping over each other. No where to even put luggage.
Stayed 1 night in Feb 2024
Response from Front Office Manager on Feb 29, 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We regret that you are not satisfied with your room.We also have rooms of 30 or 40 square meters. Please consider us for your next stay.We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

reynaldo, jr, Makati

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Aside from small towels and very thin toilet paper this place is ideal for me. Close to golf stores and shopping area
Stayed 7 nights in Feb 2024
Response from Front Office Manager on Feb 22, 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.Our hotel is located within a 5-minute walk from the nearest Shimbashi station and close to Ginza's Chuo-dori Avenue, Kabuki-za Theater, and Tsukiji Market.The hotel is also surrounded by convenience stores and drugstores, which are very popular among our guests.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

2/10 Terrible

Xiang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Front Office Manager on Feb 26, 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
In the heart of Ginza. Very walkable safe area. Easy to get to trains with luggage
Stayed 3 nights in Feb 2024
Response from Front Office Manager on Feb 22, 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.Our hotel is located within a 5-minute walk from the nearest Shimbashi station and close to Ginza's Chuo-dori Avenue, Kabuki-za Theater, and Tsukiji Market.The hotel is also surrounded by convenience stores and drugstores, which are very popular among our guests.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

2/10 Terrible

Francine Marie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Response from Front Office Manager on Jan 29, 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We are sorry you were not satisfied with your stay.We sincerely apologize for any inconvenience this may cause, and would appreciate the opportunity to make up for it.We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Asuka, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in other Mitsui Garden Premier and this one was really to our liking. The rooms were big and spacious and well thought out. The service was good. We only stayed a night (vs our multiple nights in other locations) but we will definitely be back again when we're in Tokyo! Highly recommended.
Stayed 1 night in Jan 2024
Response from Front Office Manager on Jan 29, 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We are glad to hear that you were satisfied with your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

10/10 Excellent

Jia wen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, food and wonderful atmosphere
Stayed 4 nights in Dec 2023
Response from Front Office Manager on Jan 29, 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We are glad to hear that you were satisfied with your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

6/10 Okay

Tatsuya

Business traveler
Liked: Cleanliness, staff & service
Room size small
Stayed 1 night in Dec 2023
Response from Front Office Manager on Jan 29, 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

10/10 Excellent

Adam, Santa Barbara

Stayed 1 night in Dec 2023
Response from Front Office Manager on Jan 29, 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

6/10 Okay

Ali

Liked: Staff & service
Response from Front Office Manager on Jan 29, 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to send us your feedback after your stay.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

10/10 Excellent

Phetngam

Stayed 9 nights in Dec 2023
Response from Front Office Manager on Jan 29, 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

10/10 Excellent

Xiaoyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Front office manager on Dec 28, 2023
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

8/10 Good

Howad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but a little bit outdated
A short walk from many subway stations and close to Ginza shopping area. The room is a little bit small and could have an update. Bathroom has high-end/brand name amenities. However, it’s a little bit stuffy. Overall is probably a 3.5 star hotel with some view of Tokyo tower
Stayed 3 nights in Dec 2023
Response from Front office manager on Dec 28, 2023
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.Our hotel is located within a 5-minute walk from the nearest Shimbashi station and close to Ginza's Chuo-dori Avenue, Kabuki-za Theater, and Tsukiji Market.The hotel is also surrounded by convenience stores and drugstores, which are very popular among our guests.The view of Tokyo Tower from the 16th floor lobby is very popular among our guests. The view of the Tokyo Tower lit up at night is especially special.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

8/10 Good

Dennis Chi Mo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Front office manager on Dec 28, 2023
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

8/10 Good

Khee Yang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 9 nights in Nov 2023
Response from Front office manager on Dec 28, 2023
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.Our hotel is located within a 5-minute walk from the nearest Shimbashi station and close to Ginza's Chuo-dori Avenue, Kabuki-za Theater, and Tsukiji Market.The hotel is also surrounded by convenience stores and drugstores, which are very popular among our guests.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property and its accessibility
Response from Front Office Manager on Mar 1, 2024
言語を検出する英語日本語韓国語日本語英語韓国語原文Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you for your feedback after your stay.Our hotel is located within a 5-minute walk from the nearest Shinbashi Station, and close to Ginza's Chuo-dori, Kabuki-za, and Tsukiji Market. All of our staff will continue to strive to be a hotel that is loved by our customers, and we look forward to your continued patronage.Mitsui Garden Hotel Ginza Premier

8/10 Good

Brian

Stayed 4 nights in Dec 2023
Response from Front office manager on Dec 28, 2023
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo. Best Regards, Front manager

10/10 Excellent

Tayyib

Stayed 2 nights in Oct 2023
Response from Front office manager on Dec 28, 2023
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

4/10 Poor

Ong

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Grumpy staff
From the checkin to check out, it’s noticeable the staff are generally grumpy for any request. I won’t expect star service but surely a smile won’t hurt even behind face mask. There was only 1 helpful and smiling person throughout 4N stay. Wont come back for sure.
Stayed 4 nights in Nov 2023
Response from Front office manager on Dec 1, 2023
Thank you for using our hotel this time. Also, thank you for sending me the impression of that time. Please accept our sincere apologies for your experience and rest assured that we have followed up with our staff to ensure such short fall in service would not occur again in the future.Based on the opinion received this time, we will reform and continue to aim for better service improvement. If you use the hotel again, we are glad.

10/10 Excellent

Ines

Traveled with family
Liked: Amenities
Everything
Stayed 3 nights in Nov 2023
Response from Front manager on Dec 1, 2023
Thank you very much for staying at our hotel the other day.Also, thank you for sending me the impression of that time. It is a pleasure to have you as our guest and we are pleased that you have enjoyed a memorable hotel experience.We will continue to pursue aiming for hotels that will be selected by many customers in the future.Certainly hope you will choose to stay with us again on your next visit to Tokyo. Best Regards,

10/10 Excellent

Tehreem

Stayed 4 nights in Nov 2023
Response from Front office manager on Dec 28, 2023
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

10/10 Excellent

Yuchi

Stayed 4 nights in Nov 2023
Response from Front office manager on Dec 28, 2023
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Front manager on Nov 14, 2023
Thank you very much for sharing your experience at Mitsui Garden Hotel Ginza Premier.We will continue to pursue aiming for hotels that will be selected by many customers in the future.Certainly hope you will choose to stay with us again on your next visit to Tokyo. Best Regards,

10/10 Excellent

elnora g

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superb hotel in Ginza!
the staff were mostly friendly and helpful. location was great right in front of don quijote. also 2 blocks away from the main shopping street, lots of family marts 7/11 and restaurants walkable from the hotel. great area. the lobby is also so nice with a view of tokyo tower. rooms were very clean and comfortable. we had an exceptional experience with the hotel and i highly recommend it.
Stayed 4 nights in Nov 2023
Response from Front office manager on Nov 8, 2023
Thank you very much for sharing your experience at Mitsui Garden Hotel Ginza Premier.Also, thank you for sending me the impression of that time. It is our greatest pleasure to realize that you have enjoyed having stayed with us. The hotel is located within a 5-minute walk from the nearest station, Shimbashi Station, and is also close to Ginza's Chuo-dori, Kabukiza Theater, and Tsukiji Market, making it ideal for both business and sightseeing.Our hotel has a large window at the front desk on the 16th floor, and the view of Tokyo Tower is one of the strengths of our hotel.Our hotel has guest rooms from the 17th floor, and all room types have large windows and open views.You can see Tokyo Tower from his bathroom in some of the superior view bath queen type rooms.We will continue to pursue aiming for hotels that will be selected by many customers in the future.Certainly hope you will choose to stay with us again on your next visit to Tokyo. Best Regards,

10/10 Excellent

Wai Keung Albert

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from Front office manager on Nov 8, 2023
Thank you very much for sharing your experience at Mitsui Garden Hotel Ginza Premier.We will continue to pursue aiming for hotels that will be selected by many customers in the future.Certainly hope you will choose to stay with us again on your next visit to Tokyo. Best Regards

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good bar, small rooms but comfortable.
Stayed 5 nights in Oct 2023
Response from Front office manager on Nov 8, 2023
Thank you for taking the time to leave us a review following your recent stay. It is a pleasure to have you as our guest and we are pleased that you have enjoyed a memorable hotel experience.Certainly hope you will choose to stay with us again on your next visit to Tokyo. Best Regards,

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place for Ginza shopping and dining
Stayed 1 night in Nov 2023
Response from Front office manager on Nov 8, 2023
Thank you very much for sharing your experience at Mitsui Garden Hotel Ginza Premier.Also, thank you for sending me the impression of that time. It is our greatest pleasure to realize that you have enjoyed having stayed with us. We are so lucky to have a property in the heart of Tokyo and a very strategic location that brings our guest .We certainly hope to welcome you back again in the very near future. Best Regards,

10/10 Excellent

Changxin

Traveled with family
Liked: Amenities
New & excellent location plus service!
Stayed 2 nights in Oct 2023
Response from Front office manager on Nov 8, 2023
Thank you very much for sharing your experience at Mitsui Garden Hotel Ginza Premier.Also, thank you for sending me the impression of that time. It is our greatest pleasure to realize that you have enjoyed having stayed with us. The hotel is located within a 5-minute walk from the nearest station, Shimbashi Station, and is also close to Ginza's Chuo-dori, Kabukiza Theater, and Tsukiji Market, making it ideal for both business and sightseeing.Our hotel has a large window at the front desk on the 16th floor, and the view of Tokyo Tower is one of the strengths of our hotel.Our hotel has guest rooms from the 17th floor, and all room types have large windows and open views.You can see Tokyo Tower from his bathroom in some of the superior view bath queen type rooms.We will continue to pursue aiming for hotels that will be selected by many customers in the future.Certainly hope you will choose to stay with us again on your next visit to Tokyo. Best Regards,

8/10 Good

Helen

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Front manager on Nov 6, 2023
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We are glad to hear that you were satisfied with your stay.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

8/10 Good

Zhicong

Stayed 3 nights in Oct 2023
Response from Front manager on Nov 6, 2023
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We are glad to hear that you were satisfied with your stay.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and spacious room. Facility is stylish. The view at lobby area is gorgeous 👍👍👍
Stayed 4 nights in Oct 2023
Response from Front manager on Nov 6, 2023
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.Our hotel is located within a 5-minute walk from the nearest Shimbashi station and close to Ginza's Chuo-dori Avenue, Kabuki-za Theater, and Tsukiji Market.The view of Tokyo Tower from the 16th floor lobby is very popular among our guests. The view of the Tokyo Tower lit up at night is especially special.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views
Beautiful hotel, great location in Ginza, close to subway and an easy cab from Tokyo station. Great landing spot to start our Japan holiday. Loved the pour over coffee in the rooms, and the view from the toilet LOL Comfortable beds/pillows, water and amenities in room were great, lots of charging cords. Wish we stayed here our entire time in Tokyo! We will certainly be back to Mitsui Garden Premier
Stayed 2 nights in Sep 2023
Response from Front manager on Nov 6, 2023
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.Our hotel is located within a 5-minute walk from the nearest Shimbashi station and close to Ginza's Chuo-dori Avenue, Kabuki-za Theater, and Tsukiji Market.The hotel is also surrounded by convenience stores and drugstores, which are very popular among our guests.I think the room you stayed is a Superior View Bath Queen room, which is 23.2 square meters in size.The Superior View Bath Queen room with a view from the bathroom is one of the rooms we highly recommend. We are glad to hear that you enjoyed your stay.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

10/10 Excellent

Betty Anne

Stayed 4 nights in Oct 2023
Response from Front office manager on Nov 8, 2023
Thank you very much for sharing your experience at Mitsui Garden Hotel Ginza Premier.We will continue to pursue aiming for hotels that will be selected by many customers in the future.Certainly hope you will choose to stay with us again on your next visit to Tokyo. Best Regards,

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Facilities are modern and in good condition.
Stayed 1 night in Oct 2023
Response from Front manager on Nov 6, 2023
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.Our hotel is located within a 5-minute walk from the nearest Shimbashi station and close to Ginza's Chuo-dori Avenue, Kabuki-za Theater, and Tsukiji Market.The hotel is also surrounded by convenience stores and drugstores, which are very popular among our guests.Certainly hope you will choose to stay with us again on your next visit to Tokyo.

10/10 Excellent

Qunli, Bellevue

Stayed 3 nights in Sep 2023
Response from Front office manager on Nov 8, 2023
Thank you very much for sharing your experience at Mitsui Garden Hotel Ginza Premier.We will continue to pursue aiming for hotels that will be selected by many customers in the future.Certainly hope you will choose to stay with us again on your next visit to Tokyo. Best Regards,

10/10 Excellent

Xiaofei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in Ginza and the best way through public transportation is through the Shinbashi station. It is about 5 mins walking from the station. The staff is very friendly and helpfu. The rooms are a bit small, but then again it is located in Ginza so that is somewhat expected. You can have a good view of the city, particularly at night from the lobby and from the rooms. There is a restaurant that seems to be upscale and expensive. We didn’t try since there are many other options available in Ginza/shibashi. The hotel have a good recommendation lists for restaurants in the area. Recommended
Stayed 2 nights in Aug 2023
Response from Front Office Manager on Dec 3, 2023
Thank you for staying at Mitsui Hotel Ginza Premier. We would also like to thank you for taking your valuable time to post.Our hotel is located within a 5-minute walk from Chie-no-Shinbashi Station, and close to Ginza's Chuo-dori, Kabuki-za, and Tsukiji Market.One of our hotel's strengths is our guest rooms where you can enjoy the view from the large windows.The warm words from our customers are the greatest source of encouragement and joy for me and my staff.Our entire staff will work together to cherish every encounter with our customers. We look forward to seeing you again.

10/10 Excellent

SANG SOO, Torrance

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for business meeting, shopping and traveling
Stayed 3 nights in Aug 2023
Response from Front Office Manager on Dec 5, 2023
Thank you very much for choosing Mitsui Garden Hotel Ginza Premier out of many hotels. We would also like to thank you for taking your valuable time to post.Tsukiji, Ginza, and Shinbashi are all within walking distance, making it highly acclaimed by our guests for its convenient access to both destinations.All of our staff will continue to strive to meet your expectations and provide customer service that exceeds your expectations. All of our staff are looking forward to seeing you again.

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from Front office manager on Aug 27, 2023
Dear our guestsThank you very much for sharing your experience at Mitsui Garden Hotel Ginza Premier. It is our greatest pleasure to realize that you have enjoyed having stayed with us.The team at Mitsui Garden Hotel Ginza Premier looks forward to welcoming you again for another refreshing experience in the near future.

8/10 Good

Barry Chi Wai

Traveled with family
Liked: Staff & service, amenities
A special gratitude to the staff Miss Wong who has helped us a lot on a few occasions.
Stayed 3 nights in Aug 2023
Response from Front manager on Aug 12, 2023
Thank you for staying at Mitsui Garden Hotel Ginza Premier.Also, thank you for sending me the impression of that time. Thank you for your compliments about our staff. Very encouraging.We will continue to pursue aiming for hotels that will be selected by many customers in the future.Certainly hope you will choose to stay with us again on your next visit to Tokyo. Best Regards,

10/10 Excellent

Jody

Stayed 12 nights in Jul 2023
Response from Front manager on Aug 12, 2023
Thank you very much for staying at our hotel the other day.We will continue to pursue aiming for hotels that will be selected by many customers in the future.Certainly hope you will choose to stay with us again on your next visit to Tokyo. Best Regards,

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, would definitely stay here again
Stayed 6 nights in Jul 2023
Response from Front manager on Aug 12, 2023
Thank you very much for staying at our hotel the other day. Also, thank you for sending me the impression of that time.It is a pleasure to have you as our guest and we are pleased that you have enjoyed a memorable hotel experience. We are looking forward to seeing you again.Best regads,

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from 宿泊支配人 on Jul 30, 2023
この度は三井ガーデンホテル銀座プレミアにご宿泊賜り誠にありがとうございます。今後も多くのお客様に快適な空間をご提供出来るよう、スタッフ一同日々邁進して参ります。またお会いできますよう、お客様のまたのお越しを心よりお待ち申し上げております。