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The room is big , clean and has a nice view. Staffs are very friendly and helpful. The breakfast buffet is excellent.
Vivian
Stayed 3 nights in Feb 2024
Response from Front Office Manager on Mar 10, 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We are glad to hear that you were satisfied with your stay.We would like to thank you from the bottom of our hearts for the great compliments you have given to our staff.Certainly hope you will choose to stay with us again on your next visit to Tokyo.
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo
We loved the location. Taxis were always available with easy access. Generous mini bar. Lots of restaurants and shopping within walking distance. Several things we did not like, including lack of a desk, small room, view of skytower via toilet, and there was never a night we could reserve dinner, though we stayed 4 nights. Highly recommend.
Evelyn
Stayed 4 nights in Feb 2024
Response from Front Office Manager on Mar 7, 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.Our hotel is located within a 5-minute walk from the nearest Shimbashi station and close to Ginza's Chuo-dori Avenue, Kabuki-za Theater, and Tsukiji Market.The hotel is also surrounded by convenience stores and drugstores, which are very popular among our guests.The room you stayed in this time is a Superior View Bath Queen, a 23.2 room type. Tables are available for other room types.We also have rooms of 30 or 40 square meters. Please consider us for your next stay.We are very sorry that you were not satisfied with the restaurantWe will share your comments with our restaurant staff.We sincerely apologize for any inconvenience this may cause, and would appreciate the opportunity to make up for it.We hope to have the opportunity to welcome you back in the future.
My 2nd time staying here in the past year ... excellent staff, clean hotel, terrific location -- lots of good restaurants and stores nearby.
James
Stayed 4 nights in Feb 2024
Response from Front Office Manager on Feb 29, 2024
hank you very much for your continued patronage of Mitsui Garden Hotel Ginza Premier. Thank you again for taking the time to give us your feedback.We would like to thank you from the bottom of our hearts for the great compliments you have given to our staff.Your warm words are a great encouragement and pleasure for our staff.Our hotel is located within a 5-minute walk from the nearest Shimbashi station and close to Ginza's Chuo-dori Avenue, Kabuki-za Theater, and Tsukiji Market.The hotel is also surrounded by convenience stores and drugstores, which are very popular among our guests.Certainly hope you will choose to stay with us again on your next visit to Tokyo.
6/10 Okay
Yvonne
Traveled with partner
Feb 26, 2024
Liked: Property conditions & facilities
Disliked: Cleanliness
Room was so small even for two people we were tripping over each other. No where to even put luggage.
Yvonne
Stayed 1 night in Feb 2024
Response from Front Office Manager on Feb 29, 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We regret that you are not satisfied with your room.We also have rooms of 30 or 40 square meters. Please consider us for your next stay.We hope to have the opportunity to welcome you back in the future.
Aside from small towels and very thin toilet paper this place is ideal for me. Close to golf stores and shopping area
reynaldo, jr
Stayed 7 nights in Feb 2024
Response from Front Office Manager on Feb 22, 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.Our hotel is located within a 5-minute walk from the nearest Shimbashi station and close to Ginza's Chuo-dori Avenue, Kabuki-za Theater, and Tsukiji Market.The hotel is also surrounded by convenience stores and drugstores, which are very popular among our guests.Certainly hope you will choose to stay with us again on your next visit to Tokyo.
Response from Front Office Manager on Feb 26, 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo
In the heart of Ginza. Very walkable safe area. Easy to get to trains with luggage
Mary
Stayed 3 nights in Feb 2024
Response from Front Office Manager on Feb 22, 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.Our hotel is located within a 5-minute walk from the nearest Shimbashi station and close to Ginza's Chuo-dori Avenue, Kabuki-za Theater, and Tsukiji Market.The hotel is also surrounded by convenience stores and drugstores, which are very popular among our guests.Certainly hope you will choose to stay with us again on your next visit to Tokyo.
Response from Front Office Manager on Jan 29, 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We are sorry you were not satisfied with your stay.We sincerely apologize for any inconvenience this may cause, and would appreciate the opportunity to make up for it.We hope to have the opportunity to welcome you back in the future.
We have stayed in other Mitsui Garden Premier and this one was really to our liking. The rooms were big and spacious and well thought out. The service was good. We only stayed a night (vs our multiple nights in other locations) but we will definitely be back again when we're in Tokyo! Highly recommended.
Asuka
Stayed 1 night in Jan 2024
Response from Front Office Manager on Jan 29, 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We are glad to hear that you were satisfied with your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo.
Response from Front Office Manager on Jan 29, 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We are glad to hear that you were satisfied with your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo.
6/10 Okay
Tatsuya
Business traveler
Jan 3, 2024
Liked: Cleanliness, staff & service
Room size small
Tatsuya
Stayed 1 night in Dec 2023
Response from Front Office Manager on Jan 29, 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.Certainly hope you will choose to stay with us again on your next visit to Tokyo.
10/10 Excellent
Adam, Santa Barbara
Jan 1, 2024
Adam
Stayed 1 night in Dec 2023
Response from Front Office Manager on Jan 29, 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo.
6/10 Okay
Ali
Jan 1, 2024
Liked: Staff & service
Ali
Response from Front Office Manager on Jan 29, 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to send us your feedback after your stay.Certainly hope you will choose to stay with us again on your next visit to Tokyo.
10/10 Excellent
Phetngam
Dec 28, 2023
Phetngam
Stayed 9 nights in Dec 2023
Response from Front Office Manager on Jan 29, 2024
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo.
Response from Front office manager on Dec 28, 2023
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo.
A short walk from many subway stations and close to Ginza shopping area. The room is a little bit small and could have an update. Bathroom has high-end/brand name amenities. However, it’s a little bit stuffy. Overall is probably a 3.5 star hotel with some view of Tokyo tower
Howad
Stayed 3 nights in Dec 2023
Response from Front office manager on Dec 28, 2023
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.Our hotel is located within a 5-minute walk from the nearest Shimbashi station and close to Ginza's Chuo-dori Avenue, Kabuki-za Theater, and Tsukiji Market.The hotel is also surrounded by convenience stores and drugstores, which are very popular among our guests.The view of Tokyo Tower from the 16th floor lobby is very popular among our guests. The view of the Tokyo Tower lit up at night is especially special.Certainly hope you will choose to stay with us again on your next visit to Tokyo.
Response from Front office manager on Dec 28, 2023
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo.
Response from Front office manager on Dec 28, 2023
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.Our hotel is located within a 5-minute walk from the nearest Shimbashi station and close to Ginza's Chuo-dori Avenue, Kabuki-za Theater, and Tsukiji Market.The hotel is also surrounded by convenience stores and drugstores, which are very popular among our guests.Certainly hope you will choose to stay with us again on your next visit to Tokyo.
言語を検出する英語日本語韓国語日本語英語韓国語原文Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you for your feedback after your stay.Our hotel is located within a 5-minute walk from the nearest Shinbashi Station, and close to Ginza's Chuo-dori, Kabuki-za, and Tsukiji Market. All of our staff will continue to strive to be a hotel that is loved by our customers, and we look forward to your continued patronage.Mitsui Garden Hotel Ginza Premier
8/10 Good
Brian
Dec 8, 2023
Brian
Stayed 4 nights in Dec 2023
Response from Front office manager on Dec 28, 2023
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo. Best Regards, Front manager
10/10 Excellent
Tayyib
Dec 2, 2023
Tayyib
Stayed 2 nights in Oct 2023
Response from Front office manager on Dec 28, 2023
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo.
4/10 Poor
Ong
Business traveler
Dec 1, 2023
Liked: Cleanliness
Disliked: Staff & service
Grumpy staff
From the checkin to check out, it’s noticeable the staff are generally grumpy for any request. I won’t expect star service but surely a smile won’t hurt even behind face mask. There was only 1 helpful and smiling person throughout 4N stay. Wont come back for sure.
Ong
Stayed 4 nights in Nov 2023
Response from Front office manager on Dec 1, 2023
Thank you for using our hotel this time. Also, thank you for sending me the impression of that time. Please accept our sincere apologies for your experience and rest assured that we have followed up with our staff to ensure such short fall in service would not occur again in the future.Based on the opinion received this time, we will reform and continue to aim for better service improvement. If you use the hotel again, we are glad.
10/10 Excellent
Ines
Traveled with family
Nov 30, 2023
Liked: Amenities
Everything
Ines
Stayed 3 nights in Nov 2023
Response from Front manager on Dec 1, 2023
Thank you very much for staying at our hotel the other day.Also, thank you for sending me the impression of that time. It is a pleasure to have you as our guest and we are pleased that you have enjoyed a memorable hotel experience.We will continue to pursue aiming for hotels that will be selected by many customers in the future.Certainly hope you will choose to stay with us again on your next visit to Tokyo. Best Regards,
10/10 Excellent
Tehreem
Nov 30, 2023
Tehreem
Stayed 4 nights in Nov 2023
Response from Front office manager on Dec 28, 2023
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo.
10/10 Excellent
Yuchi
Nov 27, 2023
Yuchi
Stayed 4 nights in Nov 2023
Response from Front office manager on Dec 28, 2023
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We will continue to make every effort to provide our guests with even greater satisfaction.Certainly hope you will choose to stay with us again on your next visit to Tokyo.
Thank you very much for sharing your experience at Mitsui Garden Hotel Ginza Premier.We will continue to pursue aiming for hotels that will be selected by many customers in the future.Certainly hope you will choose to stay with us again on your next visit to Tokyo. Best Regards,
the staff were mostly friendly and helpful. location was great right in front of don quijote. also 2 blocks away from the main shopping street, lots of family marts 7/11 and restaurants walkable from the hotel. great area. the lobby is also so nice with a view of tokyo tower. rooms were very clean and comfortable. we had an exceptional experience with the hotel and i highly recommend it.
elnora g
Stayed 4 nights in Nov 2023
Response from Front office manager on Nov 8, 2023
Thank you very much for sharing your experience at Mitsui Garden Hotel Ginza Premier.Also, thank you for sending me the impression of that time. It is our greatest pleasure to realize that you have enjoyed having stayed with us. The hotel is located within a 5-minute walk from the nearest station, Shimbashi Station, and is also close to Ginza's Chuo-dori, Kabukiza Theater, and Tsukiji Market, making it ideal for both business and sightseeing.Our hotel has a large window at the front desk on the 16th floor, and the view of Tokyo Tower is one of the strengths of our hotel.Our hotel has guest rooms from the 17th floor, and all room types have large windows and open views.You can see Tokyo Tower from his bathroom in some of the superior view bath queen type rooms.We will continue to pursue aiming for hotels that will be selected by many customers in the future.Certainly hope you will choose to stay with us again on your next visit to Tokyo. Best Regards,
10/10 Excellent
Wai Keung Albert
Nov 5, 2023
Liked: Cleanliness, staff & service
Wai Keung Albert
Stayed 3 nights in Oct 2023
Response from Front office manager on Nov 8, 2023
Thank you very much for sharing your experience at Mitsui Garden Hotel Ginza Premier.We will continue to pursue aiming for hotels that will be selected by many customers in the future.Certainly hope you will choose to stay with us again on your next visit to Tokyo. Best Regards
Good location, good bar, small rooms but comfortable.
Verified traveler
Stayed 5 nights in Oct 2023
Response from Front office manager on Nov 8, 2023
Thank you for taking the time to leave us a review following your recent stay. It is a pleasure to have you as our guest and we are pleased that you have enjoyed a memorable hotel experience.Certainly hope you will choose to stay with us again on your next visit to Tokyo. Best Regards,
Thank you very much for sharing your experience at Mitsui Garden Hotel Ginza Premier.Also, thank you for sending me the impression of that time. It is our greatest pleasure to realize that you have enjoyed having stayed with us. We are so lucky to have a property in the heart of Tokyo and a very strategic location that brings our guest .We certainly hope to welcome you back again in the very near future. Best Regards,
10/10 Excellent
Changxin
Traveled with family
Nov 2, 2023
Liked: Amenities
New & excellent location plus service!
Changxin
Stayed 2 nights in Oct 2023
Response from Front office manager on Nov 8, 2023
Thank you very much for sharing your experience at Mitsui Garden Hotel Ginza Premier.Also, thank you for sending me the impression of that time. It is our greatest pleasure to realize that you have enjoyed having stayed with us. The hotel is located within a 5-minute walk from the nearest station, Shimbashi Station, and is also close to Ginza's Chuo-dori, Kabukiza Theater, and Tsukiji Market, making it ideal for both business and sightseeing.Our hotel has a large window at the front desk on the 16th floor, and the view of Tokyo Tower is one of the strengths of our hotel.Our hotel has guest rooms from the 17th floor, and all room types have large windows and open views.You can see Tokyo Tower from his bathroom in some of the superior view bath queen type rooms.We will continue to pursue aiming for hotels that will be selected by many customers in the future.Certainly hope you will choose to stay with us again on your next visit to Tokyo. Best Regards,
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We are glad to hear that you were satisfied with your stay.Certainly hope you will choose to stay with us again on your next visit to Tokyo.
8/10 Good
Zhicong
Oct 22, 2023
Zhicong
Stayed 3 nights in Oct 2023
Response from Front manager on Nov 6, 2023
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We are glad to hear that you were satisfied with your stay.Certainly hope you will choose to stay with us again on your next visit to Tokyo.
Excellent location and spacious room. Facility is stylish. The view at lobby area is gorgeous 👍👍👍
Shirley
Stayed 4 nights in Oct 2023
Response from Front manager on Nov 6, 2023
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.Our hotel is located within a 5-minute walk from the nearest Shimbashi station and close to Ginza's Chuo-dori Avenue, Kabuki-za Theater, and Tsukiji Market.The view of Tokyo Tower from the 16th floor lobby is very popular among our guests. The view of the Tokyo Tower lit up at night is especially special.Certainly hope you will choose to stay with us again on your next visit to Tokyo.
Beautiful hotel, great location in Ginza, close to subway and an easy cab from Tokyo station. Great landing spot to start our Japan holiday.
Loved the pour over coffee in the rooms, and the view from the toilet LOL
Comfortable beds/pillows, water and amenities in room were great, lots of charging cords. Wish we stayed here our entire time in Tokyo! We will certainly be back to Mitsui Garden Premier
Jillian
Stayed 2 nights in Sep 2023
Response from Front manager on Nov 6, 2023
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.Our hotel is located within a 5-minute walk from the nearest Shimbashi station and close to Ginza's Chuo-dori Avenue, Kabuki-za Theater, and Tsukiji Market.The hotel is also surrounded by convenience stores and drugstores, which are very popular among our guests.I think the room you stayed is a Superior View Bath Queen room, which is 23.2 square meters in size.The Superior View Bath Queen room with a view from the bathroom is one of the rooms we highly recommend. We are glad to hear that you enjoyed your stay.Certainly hope you will choose to stay with us again on your next visit to Tokyo.
10/10 Excellent
Betty Anne
Oct 10, 2023
Betty Anne
Stayed 4 nights in Oct 2023
Response from Front office manager on Nov 8, 2023
Thank you very much for sharing your experience at Mitsui Garden Hotel Ginza Premier.We will continue to pursue aiming for hotels that will be selected by many customers in the future.Certainly hope you will choose to stay with us again on your next visit to Tokyo. Best Regards,
Excellent location. Facilities are modern and in good condition.
Robin
Stayed 1 night in Oct 2023
Response from Front manager on Nov 6, 2023
Thank you very much for staying at Mitsui Garden Hotel Ginza Premier. We would also like to thank you again for taking the time to provide us with your feedback after your stay.Our hotel is located within a 5-minute walk from the nearest Shimbashi station and close to Ginza's Chuo-dori Avenue, Kabuki-za Theater, and Tsukiji Market.The hotel is also surrounded by convenience stores and drugstores, which are very popular among our guests.Certainly hope you will choose to stay with us again on your next visit to Tokyo.
10/10 Excellent
Qunli, Bellevue
Sep 24, 2023
Qunli
Stayed 3 nights in Sep 2023
Response from Front office manager on Nov 8, 2023
Thank you very much for sharing your experience at Mitsui Garden Hotel Ginza Premier.We will continue to pursue aiming for hotels that will be selected by many customers in the future.Certainly hope you will choose to stay with us again on your next visit to Tokyo. Best Regards,
This hotel is located in Ginza and the best way through public transportation is through the Shinbashi station. It is about 5 mins walking from the station. The staff is very friendly and helpfu. The rooms are a bit small, but then again it is located in Ginza so that is somewhat expected. You can have a good view of the city, particularly at night from the lobby and from the rooms. There is a restaurant that seems to be upscale and expensive. We didn’t try since there are many other options available in Ginza/shibashi. The hotel have a good recommendation lists for restaurants in the area. Recommended
Xiaofei
Stayed 2 nights in Aug 2023
Response from Front Office Manager on Dec 3, 2023
Thank you for staying at Mitsui Hotel Ginza Premier. We would also like to thank you for taking your valuable time to post.Our hotel is located within a 5-minute walk from Chie-no-Shinbashi Station, and close to Ginza's Chuo-dori, Kabuki-za, and Tsukiji Market.One of our hotel's strengths is our guest rooms where you can enjoy the view from the large windows.The warm words from our customers are the greatest source of encouragement and joy for me and my staff.Our entire staff will work together to cherish every encounter with our customers. We look forward to seeing you again.
Perfect place for business meeting, shopping and traveling
SANG SOO
Stayed 3 nights in Aug 2023
Response from Front Office Manager on Dec 5, 2023
Thank you very much for choosing Mitsui Garden Hotel Ginza Premier out of many hotels. We would also like to thank you for taking your valuable time to post.Tsukiji, Ginza, and Shinbashi are all within walking distance, making it highly acclaimed by our guests for its convenient access to both destinations.All of our staff will continue to strive to meet your expectations and provide customer service that exceeds your expectations. All of our staff are looking forward to seeing you again.
Response from Front office manager on Aug 27, 2023
Dear our guestsThank you very much for sharing your experience at Mitsui Garden Hotel Ginza Premier. It is our greatest pleasure to realize that you have enjoyed having stayed with us.The team at Mitsui Garden Hotel Ginza Premier looks forward to welcoming you again for another refreshing experience in the near future.
8/10 Good
Barry Chi Wai
Traveled with family
Aug 9, 2023
Liked: Staff & service, amenities
A special gratitude to the staff Miss Wong who has helped us a lot on a few occasions.
Barry Chi Wai
Stayed 3 nights in Aug 2023
Response from Front manager on Aug 12, 2023
Thank you for staying at Mitsui Garden Hotel Ginza Premier.Also, thank you for sending me the impression of that time. Thank you for your compliments about our staff. Very encouraging.We will continue to pursue aiming for hotels that will be selected by many customers in the future.Certainly hope you will choose to stay with us again on your next visit to Tokyo. Best Regards,
10/10 Excellent
Jody
Aug 8, 2023
Jody
Stayed 12 nights in Jul 2023
Response from Front manager on Aug 12, 2023
Thank you very much for staying at our hotel the other day.We will continue to pursue aiming for hotels that will be selected by many customers in the future.Certainly hope you will choose to stay with us again on your next visit to Tokyo. Best Regards,
Thank you very much for staying at our hotel the other day. Also, thank you for sending me the impression of that time.It is a pleasure to have you as our guest and we are pleased that you have enjoyed a memorable hotel experience. We are looking forward to seeing you again.Best regads,