Ratings based on 15 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
100% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Families
by A verified traveler

Posted Aug 21, 2012 on Hotels.com
Room was very small and ammenities mentioned a pool but failed to mention that it was an extra $10/pp. Staff seemed indifferent.
5 out of 5
for Everyone
by Gail from Boise, ID, USA

Highly recommend Nakano Sunplaza Hotel in Tokyo

Posted Apr 27, 2012
Pros: Great value
Cons: Room was a little warm; had difficulty figuring out how to adjust room temperature.
Location: One block from the JR train Nakano station, which is one stop from Shinjuku Station, a major hub for the train and subway systems.
The Nakano Sunplaza Hotel is on floors 16-19 of the Sunplaza Bldg, very conveniently located one block from the Nakano train station. My room was very well appointed, with a sofa and full bathroom with all amenities.The building has a delightful cafe on the ground floor and a restaurant on the 20th floor. Nearby stores include a bakery, a department store, post office, many restaurants, and several grocery and convenience stores. There is even a Starbucks across the street. The Nakano Sunplaza Hotel is a great value.
5 out of 5
by A verified traveler from Los Angeles

Better than I needed, easy choice for a clean, comfortable and convenient hotel

Posted Oct 1, 2011
The only complain I can muster about the place is that I didn't need something this nice, and the lobby is confusing at first (it's on the 16th floor... and no english instructions to find it there). Aside from leading with those complaints, the place is great. It's one of the tallest buildings in the immediate area, so the view is great. The staff are very accommodating and friendly. Considering it's in Nakano, which is close to a lot of action, the price is good for a hotel of this quality. Each room has WiFi and a fridge. There's no microwave. There's a TV and tea/coffeemaker which I did not use. The bed is extremely comfortable (I opted for the double size, since I am 6'2). As is probably common for hotels, there's a vending machine at the end of the hall with beverages ranging from water & coke to beer. There's also a small coin op washer and drier on a different floor. No english instructions, but not many operational options so not too big a deal. Good stuff. Use exact change... it'll eat any extra. You have to take two elevators to get to your room. This can be a little obnoxious, but given that this is situated in a high traffic area, it gains you some privacy too which is very nice. So for me that worked out to be a neutral.
4 out of 5
by A verified traveler from California

Good hotel but be prepared.

Posted Aug 4, 2011
We arrived at the hotel at 1:00am, because of a late flight. When we got to the elevator lobby, everything was in Japanese, with NO hotel signs. We got in the elevator, and started punching different floors, but the elevator did not move. We couldn't find the hotel. We were concerned we might spend the night in the lobby! Thankfully someone came by, and he told us that the hotel was on the 16th floor. If the hotel had a simple sign in English in the lobby, it would really help. This place is probably best for just Japanese speaking folks. Hotel is really convenient to the metro
5 out of 5
by A verified traveler from Surrey, BC

First stay in Japan was awesome. Likely to come back again.

Posted May 15, 2011
Great hotel. Great location. Great service. I will definitely be coming back here for my future trips to Japan.