It’s a very old, Victoria-esq themed hotel. There is only one old traditional physical key to the room and you have to hand it back to the front staff every time you leave the hotel to go out for dinner, smoke, etc. The hotel is centrally located in shinbuya and walking distance to the infamous Shibuya Crossing intersection, apparently the busiest intersection in Japan (and the world). Staff are friendly and they give you complementary bottled water as long as you’re a guest. Once checked out a minute later, you’re out of luck, no more bottled water for you. That’s disappointing.