GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Excel Twin
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
The Shibuya Excel Hotel Tokyu occupies the fifth to twenty-fifth stories of the Mark City building. The hotel offers conference and meeting facilities, and restaurants with Japanese and Western cuisine. Multilingual staff, a safe deposit box, and 24-hour front desk service are available.
Self parking:
JPY1,500 (US$5–$15) per 24-hour period. Secure self parking is available in a structure adjacent to the hotel.
Fees do not include tax and are subject to change without prior notice.
Shibuya Excel Hotel contains conference rooms and one meeting room, with wired high-speed Internet access and audio/video equipment. Copy, fax, and cell phone rental services are also available. Click the link below for more details.
Internet access: Wired high-speed Internet access is available on two computer kiosks in the lobby area for a surcharge of JPY100 (US$0.85) per 10 minutes. It is also available in the hotel conference rooms for a surcharge. Fee(s) subject to change without notice.
Conference/function room(s): The hotel has four conference rooms, ranging in size from 266 square meters (2,862 square feet) to 20 square meters (215 square feet). All conference rooms can also be split into half-sizes. A six-person meeting room is also available.
Other: Copy and fax services are available for a surcharge. Cell phones may be rented for JPY735 (US$6–$10) per day plus associated calling costs.
Rooms
The Shibuya Excel Hotel Tokyu has 408 guestrooms, all of which feature views of downtown Tokyo; interiors have light-wood furnishings and wood desks with black/gold cloth-upholstered chairs, complimentary wired high-speed Internet access, soft tempur foam pillows, and Japanese-style yukata cotton bathrobes.
Room Amenities
Dining
Shunsai - 25th-floor Japanese restaurant serving kaiseki courses and à la carte items. Bay window views of downtown Tokyo towards Shinjuku. Light wood tables and chairs, black tile floor, frosted glass interior partitions. Open from morning to night.
A Bientot - 25th-floor relaxed French restaurant. Bay windows with view of downtown Tokyo. Wooden floor and tables, cloth-upholstered chairs, abstract wall art. Breakfast buffet, à la carte items, and course meals for lunch and dinner.
Estacion Cafe - Lobby level café serving sweets, snacks, tea, beer, wine, and cocktails. Bay windows with views of downtown Shibuya on two sides, tile floor, atrium ceiling. Open from morning to night.
Recreation
Guests of the Shibuya Excel Hotel Tokyu have access to the fitness center and pool of the Cerulean Tower Hotel (located four blocks away) for a surcharge of JPY5,000 (US$41–$45) per day. The fitness club contains treadmills, stationary bikes, dumbbells, and strength-training machines. Personal trainers are available. Elementary-age school children are not allowed in the pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Shibuya Excel Hotel Tokyu
of guests recommend
out of 26 reviews
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Showing 1 - 10 results (of 26) · See more Shibuya Excel Hotel Tokyu reviews
“Convenience is the watchword”
Great location, above several train services, good central Tokyo location. The rooms however are pretty small with limited in-room services. Two tea bags, no coffee, no bottled water. Good complimentary internet services. The restaurant for breakfast is very boring with quite a limited selection, but it's fresh and the view is pretty good.
“Location, location, location”
This was our third time staying at the Shibuya Excel and again we were really satisfied with the hotel and it's staff. It's so convenient to the train station and within walking distance to all the eating places and shopping in Shibuya. Mark City is located right below the hotel and it has excellent restaurants, small convenient store and a pharmacy. There's the Tokyo Food Show located in the basement and they have bakeries, sushi stalls, liquor store, retail store and food stalls that can satisfy your cravings for almost anything imaginable. We also ate at the Buffet on the top floor for the first time and that was totally a pleasant surprise. For just 2300 yen there were a variety of dishes and made to order eggs and bacon. I've seen other hotels in Tokyo and Shinjuku but I don't think they can beat the location and convenience to the Shibuya Excel Hotel.
“Would go back in a heartbeat”
A little more expensive than some but very comfortable in great location near shops, restaurants and Shibuya Station ...highly recommended.
“Convenient and Clean, But....”
Good central location, sits right above the train station in Shebuya. However, for the price I would expect more than a couple of instant coffee sachets in the room. Breakfast was very limited and bland. My room was reasonably comfortable and very clean. No in-room safe.
“Clean, quiet and convenient”
It was clean, quiet and convenient.
“Impressed!!!”
Shibuya Crossing is just out the door of the hotel. High quality hotel in the middle of everything a nighlife thrill seeker is looking for. I will definitely go back for another stay at this hotel.
“Perfect location.”
My girlfriend and I stayed in a double room. They put us on the 24th floor which was the highest floor with guest rooms. The view was awesome from our room; we could see the famous crossing in Shibuya. The bed was very comfortable. The only issue at all with the room is that to be more green the hotel will shut off your air condition when you leave the room, so every time we got back to the room it took 15-20 to cool down. The hotel is right above Shibuya station. I recommend getting the JR rail pass if you plan to travel to any cities outside Tokyo during your stay.
“Best location hotel”
Excellent location, just above the subway station, excellent restaurant & shopping just besides the hotel. Great!!!
“Bad service!”
Bad customer service! Concierge desk was not willing to recommand any restaurant except the ones inside their hotel. The bath room was stinky. The currency exchange rate was much higher than aiport or other hotels.
“Will pick this hotel again for sure”
Clean, good service, English capability and helpful staff. Airport bus access to/from both airports (Tokyo and Narita).
Showing 1 - 10 results (of 26) · See more Shibuya Excel Hotel Tokyu reviews
1-12-2 Dougenzaka Shibuya Tokyo, 150-0043 Japan
Nearby Points of Interest
Location Highlights
The closest major airports to Shibuya Excel Hotel Tokyu are:
Tokyo (HND-Haneda) - 14.4 km / 8.9 mi
Tokyo (NRT-Narita Intl.) - 63.5 km / 39.5 mi
The preferred airport for Shibuya Excel Hotel Tokyu is Tokyo (NRT-Narita Intl.).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Shibuya, Tokyo, Japan: A busy, youth-oriented shopping district, Shibuya is equally famous for the NHK studios, Olympic gymnasium, and Hachikothe statue of a faithful dog. On weekends, its Harajuku area is abuzz with the meeting and mingling of Tokyos most fashionable teens. Neighboring Ebisu, a short subway ride from here, offers a pleasant, quiet alternative to Shibuya.
1-12-2 Dougenzaka Shibuya Tokyo, 150-0043 Japan
