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Shibuya Excel Hotel Tokyu

1-12-2 Dougenzaka Shibuya Tokyo, 150-0043 Japan

Tokyo property near Cerulean Tower

Location
Set in a 25-story building, this hotel is positioned adjacent to the station in Tokyo's fashionable Shibuya district, within three km of Roppongi nightlife. Show more
Property amenities
Restaurants on the 25th floor offer not only Japanese and French cuisine but also panoramic views of the downtown skyline through their glass walls.
Guestrooms
All 408 rooms offer sweeping views of the city, along with light-wood furnishings, soft tempur pillows, and complimentary high-speed Internet access. Hide

GUEST REVIEWS

4.6out of 5

Expedia Guest Rating

96%

of guests recommend

TripAdvisor Traveler Rating

TripAdvisor Traveler Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/23/2013. The check-out date cannot be after 06/23/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Excel Single
One single bed. Sinjuku area view. Located on floors 22-24. 20 square metres (215 square feet). Air conditioning. Cable/satellite TV with pay movies. Direct-dial phone with voicemail. Complimentary high-speed Internet access. Complimentary newspaper. Refrigerator, minibar, and coffee/tea maker. Bathroom with complimentary toiletries, bathrobes, slippers, and hair dryer. In-room safe. Trouser press.
Standard Twin
Two single beds. Sinagawa view. Located on floors 7-12. 20 square metres (215 square feet). Air conditioning. Cable/satellite TV with pay movies. Direct-dial phone with voicemail. Complimentary high-speed Internet access. Complimentary newspaper. Refrigerator, minibar, and coffee/tea maker. Bathroom with complimentary toiletries, bathrobes, slippers, and hair dryer. Trouser press.
Excel Twin
Two single beds. Sinagawa view. Located on floors 22-24. 30 square metres (323 square feet). Air conditioning. Cable/satellite TV with pay movies. Direct-dial phone with voicemail. Complimentary high-speed Internet access. Complimentary newspaper. Refrigerator, minibar, and coffee/tea maker. Bathroom with complimentary toiletries, bathrobes, slippers, and hair dryer. In-room safe. Trouser press.
View Single
One single bed. Sinjuku area view. Located on floors 13-19. 20 square metres (215 square feet). Air conditioning. Cable/satellite TV with pay movies. Direct-dial phone with voicemail. Complimentary high-speed Internet access. Complimentary newspaper. Refrigerator, minibar, and coffee/tea maker. Bathroom with complimentary toiletries, bathrobes, slippers, and hair dryer. Trouser press.
Standard Double
One queen bed. Shinjuku view. Located on floors 7-19. 24 square metres (258 square feet). Air conditioning. Cable/satellite TV with pay movies. Direct-dial phone with voicemail. Complimentary high-speed Internet access. Complimentary newspaper. Refrigerator, minibar, and coffee/tea maker. Bathroom with complimentary toiletries, bathrobes, slippers, and hair dryer. Trouser press.
Premiere Double
One king bed. Sinagawa view. Located on floors 14-24. 30 square metres (322 square feet). Air conditioning. Cable/satellite TV with pay movies. Direct-dial phone with voicemail. Complimentary high-speed Internet access. Complimentary newspaper. Refrigerator, minibar, and coffee/tea maker. Bathroom with complimentary toiletries, bathrobes, slippers, and hair dryer. Trouser press.
Triple Room
Three beds. Shinagawa view. Located on floors 7 - 19. 34 square meters. Air conditioning. Cable/satellite TV with pay movies. Direct-dial phone. Voicemail. Complimentary high-speed Internet access. Complimentary newspaper. Refrigerator. Minibar. Coffee/tea maker. Ensuite bathroom. Complimentary toiletries. Nightwear. Slippers. Hair dryer. Trouser press.
Quad Room
Four beds. Shinjuku view. Located on floors 7 - 12. 24 square meters. Air conditioning. Cable/satellite TV with pay movies. Direct-dial phone. Voicemail. Complimentary high-speed Internet access. Complimentary newspaper. Refrigerator. Minibar. Coffee/tea maker. Ensuite bathroom. Complimentary toiletries. Nightwear. Slippers. Hair dryer. Trouser press.
Semi Double Room
One queen bed. Shinjuku view. Located on floors 13-19. 20 square metres (215 square feet). Air conditioning. Cable/satellite TV with pay movies. Direct-dial phone with voicemail. Complimentary high-speed Internet access. Refrigerator. Minibar. Coffee/tea maker. Complimentary newspaper.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pets not allowed
  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Self parking fee: JPY 2000 per night
    • Fee for high-speed Internet (wired) in all public areas: JPY 100 (for 10 minutes, rates may vary)
    • Buffet breakfast fee: JPY 2310 per person (approximate amount)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property Amenities

The Shibuya Excel Hotel Tokyu occupies the fifth to twenty-fifth stories of the Mark City building. The hotel offers conference and meeting facilities, and restaurants with Japanese and Western cuisine. Multilingual staff, a safe deposit box, and 24-hour front desk service are available.

Self parking:

JPY1,500 (US$5–$15) per 24-hour period. Secure self parking is available in a structure adjacent to the hotel.

Fees do not include tax and are subject to change without prior notice.

Shibuya Excel Hotel contains conference rooms and one meeting room, with wired high-speed Internet access and audio/video equipment. Copy, fax, and cell phone rental services are also available. Click the link below for more details.

Internet access: Wired high-speed Internet access is available on two computer kiosks in the lobby area for a surcharge of JPY100 (US$0.85) per 10 minutes. It is also available in the hotel conference rooms for a surcharge. Fee(s) subject to change without notice.

Conference/function room(s): The hotel has four conference rooms, ranging in size from 266 square meters (2,862 square feet) to 20 square meters (215 square feet). All conference rooms can also be split into half-sizes. A six-person meeting room is also available.

Other: Copy and fax services are available for a surcharge. Cell phones may be rented for JPY735 (US$6–$10) per day plus associated calling costs.

  • 24-hour front desk
  • Air-conditioned public areas
  • Total number of rooms - 408
  • Audio-visual equipment
  • Number of floors - 25
  • Banquet facilities
  • Business services
  • Cell phone/mobile rental
  • Concierge services
  • Multiple large conference rooms
  • Currency exchange
  • Dry cleaning/laundry service
  • Elevator/lift
  • Event catering
  • Multiple small meeting rooms
  • Multilingual staff
  • Secure parking
  • Parking (surcharge)
  • Parking garage
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Room service (limited hours)
  • Safe-deposit box at front desk
  • Security guard
  • Breakfast available (surcharge)
  • Use of nearby fitness center (discount)
  • Wired (high-speed) Internet access - surcharge
  • Self parking
Shibuya Excel Hotel Tokyu, Tokyo,  Japan, Property Amenities Lobby

Rooms

The Shibuya Excel Hotel Tokyu has 408 guestrooms, all of which feature views of downtown Tokyo; interiors have light-wood furnishings and wood desks with black/gold cloth-upholstered chairs, complimentary wired high-speed Internet access, soft tempur foam pillows, and Japanese-style yukata cotton bathrobes.

Shibuya Excel Hotel Tokyu, Tokyo,  Japan, Rooms Excel Single

Room Amenities

  • Pay movies
  • Premium bedding
  • Blackout drapes/curtains
  • Climate control
  • Air conditioning
  • Complimentary newspaper
  • Direct-dial phone
  • Voice mail
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Wake-up calls
  • Daily housekeeping
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Bathroom phone
  • Bidet
  • Extra towels/bedding in room
  • Handheld showerhead
  • Makeup/shaving mirror
  • In-room massage available
  • Slippers
  • Shower/tub combination
  • Satellite television service
  • Electronic/magnetic keys
  • Trouser press
  • Iron/ironing board (on request)
  • Desk
  • Smoking permitted
  • Rollaway beds available
  • Cribs (infant beds) available
  • Wired high-speed Internet access (complimentary)

Dining

Shunsai - 25th-floor Japanese restaurant serving kaiseki courses and à la carte items. Bay window views of downtown Tokyo towards Shinjuku. Light wood tables and chairs, black tile floor, frosted glass interior partitions. Open from morning to night.

A Bientot - 25th-floor relaxed French restaurant. Bay windows with view of downtown Tokyo. Wooden floor and tables, cloth-upholstered chairs, abstract wall art. Breakfast buffet, à la carte items, and course meals for lunch and dinner.

Estacion Cafe - Lobby level café serving sweets, snacks, tea, beer, wine, and cocktails. Bay windows with views of downtown Shibuya on two sides, tile floor, atrium ceiling. Open from morning to night.

Shibuya Excel Hotel Tokyu, Tokyo,  Japan, Dining Restaurant

Recreation

Guests of the Shibuya Excel Hotel Tokyu have access to the fitness center and pool of the Cerulean Tower Hotel (located four blocks away) for a surcharge of JPY5,000 (US$41–$45) per day. The fitness club contains treadmills, stationary bikes, dumbbells, and strength-training machines. Personal trainers are available. Elementary-age school children are not allowed in the pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Swimming nearby

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Shibuya Excel Hotel Tokyu

4.6
out of 5
avg. guest rating
Hotel service:
4.4
Hotel condition:
4.7
Room cleanliness:
4.8
Room comfort:
4.4
Location:
5.0
Neighborhood:
4.6
96%

of guests recommend

out of 26 reviews

Write a review of this hotel

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A Traveler from San Francisco, CA
4.0
out of 5
Recommends this hotel
Posted Dec 4 2011

“Convenience is the watchword”

Great location, above several train services, good central Tokyo location. The rooms however are pretty small with limited in-room services. Two tea bags, no coffee, no bottled water. Good complimentary internet services. The restaurant for breakfast is very boring with quite a limited selection, but it's fresh and the view is pretty good.

Queenie G from Pearl City, HI
5.0
out of 5
Recommends this hotel
Posted Nov 25 2011

“Location, location, location”

This was our third time staying at the Shibuya Excel and again we were really satisfied with the hotel and it's staff. It's so convenient to the train station and within walking distance to all the eating places and shopping in Shibuya. Mark City is located right below the hotel and it has excellent restaurants, small convenient store and a pharmacy. There's the Tokyo Food Show located in the basement and they have bakeries, sushi stalls, liquor store, retail store and food stalls that can satisfy your cravings for almost anything imaginable. We also ate at the Buffet on the top floor for the first time and that was totally a pleasant surprise. For just 2300 yen there were a variety of dishes and made to order eggs and bacon. I've seen other hotels in Tokyo and Shinjuku but I don't think they can beat the location and convenience to the Shibuya Excel Hotel.

A Traveler from Connecticut
5.0
out of 5
Recommends this hotel
Posted Nov 22 2011

“Would go back in a heartbeat”

A little more expensive than some but very comfortable in great location near shops, restaurants and Shibuya Station ...highly recommended.

Area recommendations
Entire surrounding area has all of the amenities necessary including Shibuya Station which will allow you access to just about anywhere
A Traveler from San Francisco, CA
3.0
out of 5
Recommends this hotel
Posted Nov 5 2011

“Convenient and Clean, But....”

Good central location, sits right above the train station in Shebuya. However, for the price I would expect more than a couple of instant coffee sachets in the room. Breakfast was very limited and bland. My room was reasonably comfortable and very clean. No in-room safe.

A Traveler
5.0
out of 5
Recommends this hotel
Posted Nov 1 2011

“Clean, quiet and convenient”

It was clean, quiet and convenient.

Dan B from Ebina Japan
5.0
out of 5
Recommends this hotel
Posted Oct 3 2011

“Impressed!!!”

Shibuya Crossing is just out the door of the hotel. High quality hotel in the middle of everything a nighlife thrill seeker is looking for. I will definitely go back for another stay at this hotel.

Area recommendations
Shibuya has many great bars and places to eat. If the crowd seems too young, take a 2 minute train ride to Ebisu.
Getting around
everything is so close to the hotel
Must see
Hachiko
David C from Baltimore, MD
5.0
out of 5
Recommends this hotel
Posted Jul 26 2011

“Perfect location.”

My girlfriend and I stayed in a double room. They put us on the 24th floor which was the highest floor with guest rooms. The view was awesome from our room; we could see the famous crossing in Shibuya. The bed was very comfortable. The only issue at all with the room is that to be more green the hotel will shut off your air condition when you leave the room, so every time we got back to the room it took 15-20 to cool down. The hotel is right above Shibuya station. I recommend getting the JR rail pass if you plan to travel to any cities outside Tokyo during your stay.

A Traveler from New York, NY
5.0
out of 5
Recommends this hotel
Posted Feb 18 2011

“Best location hotel”

Excellent location, just above the subway station, excellent restaurant & shopping just besides the hotel. Great!!!

Area recommendations
Harajuku, great shopping area.
A Traveler
1.0
out of 5
Does not recommend this hotel
Posted Sep 15 2010

“Bad service!”

Bad customer service! Concierge desk was not willing to recommand any restaurant except the ones inside their hotel. The bath room was stinky. The currency exchange rate was much higher than aiport or other hotels.

Richard T from Shanghai, China
5.0
out of 5
Recommends this hotel
Posted Aug 4 2010

“Will pick this hotel again for sure”

Clean, good service, English capability and helpful staff. Airport bus access to/from both airports (Tokyo and Narita).

Area recommendations
Shopping, shopping and shopping
Shopping
My wife says we needed more time!

Shibuya Excel Hotel Tokyu

1-12-2 Dougenzaka Shibuya Tokyo, 150-0043 Japan

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Nearby Points of Interest

  • Cerulean Tower - 0.2 km / 0.2 mi
  • Bunkamura - 0.5 km / 0.3 mi
  • National Children's Castle - 0.8 km / 0.5 mi
  • NHK Hall - 0.9 km / 0.5 mi
  • Yoyogi National Gymnasium - 0.9 km / 0.6 mi
  • Omotesando Hills - 1.3 km / 0.8 mi
  • Ota Memorial Museum of Art - 1.3 km / 0.8 mi
  • Yoyogi Park - 1.6 km / 1 mi
  • Nezu Art Museum - 1.7 km / 1 mi
  • Japan Folk Crafts Museum - 1.8 km / 1.1 mi
  • Meiji Jingu Shrine - 1.9 km / 1.2 mi
  • Meiji Jingu Stadium - 2.3 km / 1.4 mi
  • Tokyo Metropolitan Museum of Photography - 2.3 km / 1.4 mi
  • Tokyo National Olympic Stadium - 2.5 km / 1.5 mi
  • Tokyo Metropolitan Gymnasium - 2.7 km / 1.7 mi

Location Highlights

  • Theme park(s) nearby
  • In city center
  • In entertainment district

The closest major airports to Shibuya Excel Hotel Tokyu are:

Tokyo (HND-Haneda) - 14.4 km / 8.9 mi

Tokyo (NRT-Narita Intl.) - 63.5 km / 39.5 mi

The preferred airport for Shibuya Excel Hotel Tokyu is Tokyo (NRT-Narita Intl.).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Tokyo, Japan (NRT-Narita Intl.)

Area:

Shibuya, Tokyo, Japan: A busy, youth-oriented shopping district, Shibuya is equally famous for the NHK studios, Olympic gymnasium, and “Hachiko”—the statue of a faithful dog. On weekends, its Harajuku area is abuzz with the meeting and mingling of Tokyo’s most fashionable teens. Neighboring Ebisu, a short subway ride from here, offers a pleasant, quiet alternative to Shibuya.

Shibuya Excel Hotel Tokyu

1-12-2 Dougenzaka Shibuya Tokyo, 150-0043 Japan

Most recent booking for this hotel: less than 14 minutes ago.
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