Ratings based on 223 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Accessible

Posted Apr 11, 2014
The room is spacious and the staff are all very accommodating and courteous.
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 29, 2014
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Nov 23, 2013 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by Emma from New Zealand

Posted Nov 11, 2013 on Hotels.com
The b Roppongi was the perfect hotel for a first-timer to Tokyo. The location was excellent - close to the metro stations and restaurants and bars but far enough away for it to be relatively quiet at night. The staff were very helpful and the experience over all was great. The only negative was that the room was too hot as the airconditioning is centralised. Because it had switched over to winter season only warm air was pumped into the room - even though temperatures outside reached the low 20s (which is warm for an English person!). Although there was an airconditioning console in the room there was still no way to really cool the room down. It's a minor gripe in what was otherwise a really good week-long stay. I would definitely stay there again.
4 out of 5
Recommended
for Getaway With Friends
by Sheila from Philadelphia

Roppongi convenience

Posted Nov 10, 2013 on Hotels.com
Great location - in busy Roppongi! Noisy outside, but room was quiet for the whole stay. Very accommodating staff. Good breakfast included. Could have used a window that opened for some fresh air, but you can't keep it open for long because of traffic noise. Also, another washer/dryer would help, but overall, I would stay there again because of the convenient location and value! NIce people!
5 out of 5
Recommended
for Everyone
by ximena

Best hotel ever!

Posted Nov 2, 2013
Pros: Everything: staff, clean, location, breakfast
Location: Close you can find roppongi hills, tokyo tower, midtown tokyo
Hotel staff were the nicest people, everyone so kind. The hotel was very clean and cozy. The location was great!!!! Just two or less minutes from the subway st, around lots of restaurants and a great location to visit all the famous areas. ...and the breakfast was delicius!!!!!!
5 out of 5
Recommended
for Families
by A verified traveler

Nice hotel in the middle of the action

Posted Oct 26, 2013
We were with two kids and had pleasant time. Breakfast was perfect for the kids. The rooms are large enough.
4 out of 5
Recommended
by RYK

This traveler left a rating score only Posted Oct 18, 2013 on Hotels.com
4 out of 5
Recommended
by A verified traveler from u.k

Posted Oct 14, 2013 on Hotels.com
great service from all staff, rooms were very good. location is ideal for many bars in local area but you can get pressured a lot from touts. on the whole very good
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Oct 3, 2013 on Hotels.com