Ratings based on 1,381 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Seattle, WA
Great Tokyo hotelPosted Jun 26, 2015
We stayed in 2 rooms over the course of 5 days. The staff were extremely attentive and helpful. The rooms (on the Panoramic level) were large, bright, clean, and comfortable. Free Wi-Fi was blazing fast. There were many restaurant options, some a bit overpriced and others very fairly priced. Speaking of price, our Expedia rate was a terrific value. The location was terrific- we flew into Haneda and used the free hotel shuttle from Hamamatsucho. Subway station Akabanebashi was within 5 minutes, and Shiba Koen station just a little further. A walk to the JR Yamanote line's Hamamatsucho station (also Daimon subway and Haneda monorail) was more like 15 minutes. We would absolutely stay at this hotel again.
for Everyoneby A verified traveler from California
Great locationPosted Jun 26, 2015
Easy access to two subway stations. Next to the beautiful Shiba Park. The hotel staffs were very helpful.
for Everyoneby A verified traveler from Taiwan
Great servicePosted Jun 25, 2015
Very Polite staff & the location was also great to move to any other location in the city
for Everyoneby A verified traveler from San Francisco, CA
Posted Jun 24, 2015
Highly recommend this hotel. Great location, helpful staff, and wonderful facilities. Great view of Tokyo from the rooms too!
for Everyoneby A verified traveler from Singapore
Excellent & Unforgettable HolidayPosted Jun 22, 2015
Pros: Its cleanliness, location, organized, attentive & helpful staff.
Location: Can visit the "Eiffel Tower of Tokyo" (Tokyo Tower), the Sub-way Trains about 5 minutes walk
The hotel offers good location near Sub-way Trains, parks and the "Eiffel Tower of Tokyo" (Tokyo Tower) with attentive & helpful staff; comfortable & clean hotel...
for Everyoneby A verified traveler from Koblenz
Top Hotel in Top Lage!!!Posted Jun 20, 2015
Das Hotel ist im Herzen von Tokyo gelegen...ist wirklich sehr sehr schön...hat die 5 Sterne wirklich verdient!!! Zwar ist hier alles relativ teuer wenn man aus Europa kommt was aber für Tokyo im Verhältnis noch recht gut ist zumal die Qualität stimmt und vor allem dürfen nicht vergessen dass es ein 5sterne Haus ist... Ich habe pro Nacht 145€ gezahlt für 2Pers Standard Zimmer ohne Verpflegung... Finde das super
for Everyoneby A verified traveler from JAPAN
スタッフの対応の素晴らしいホテルPosted Jun 19, 2015
for Everyoneby A verified traveler from Los Angeles
Great hotel next to the Tokyo TowerPosted Jun 17, 2015
Pros: The hotel is next to the Tokyo Tower which is a taller beacon in the city.
Location: You have everything you need within walking distance. It's a great location.
The hotel is beautiful inside and I was amazed on how clean. We were met at the entrance by a staff member and escorted to the check in desk by two other staff members. Everyone is bowing and we were a little overwhelmed at first. Within minutes we felt right at home. The hotel staff go out of their way to make each guest happy and comfortable. During our second day at the hotel we became sick from what we thought was bronchitis. I called the front desk and ask where could we go for medical treatment. The staff set us up with an appointment, gave us a map for the directions to the clinic, walked out of the hotel to tell the cab driver where we wanted to go and we were off. With 10 minutes we were at the clinic and a nurse met us at the door saying "the hotel called us and we have been waiting for you". This all took place within 45 minutes, I was very impressed. We did have bronchitis, The hotel has everything you would be looking for: Surrounded by a park, a walking path to a Temple through a garden of flowers, across the street from the Tokyo Tower. We felt very safe and comfortable at this hotel. Yes it is a 5 Star hotel.
for Everyoneby A verified traveler from London
Great ambience and attentive staffPosted Jun 14, 2015
Pros: Clean, spacious with a massive bed. Great bathroom facilities. A very comfortable stay. We were on the 20th floor so magnificent view.
Cons: Nothing I can think of.
Location: Great location near a number of stations. Walking distance to Tokyo tower and a number of shrines.
Enjoyed our stay. Lovely hotel and very convenient location.
for Everyoneby A verified traveler from Cleveland
First time in TokyoPosted Jun 13, 2015
Excellent location and view of the park, direct Tokyo tower view outside window.