Ratings based on 66 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
95% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from California

Nice location

Posted Aug 31, 2014
The location of the hotel was about 3 mins away from the the ueno station which is very good especially if you are planning to travel around by train. The staff is very helpful and very nice. One thing that I didn't like was that, it smelled like ciggerettes in the entrance. But other than that, really good hotel. Also you can only recieve wifi when you are in the lobby.
4 out of 5
for Everyone
by A verified traveler from Mundaring, Western Australia

Comfortable and close to Ueno JR Station

Posted Aug 23, 2014
Pros: Close to Ueno JR, close to Okatchimatchi JR, restaurants within easy walking distance, quiet location, reasonable price.
Location: Ueno has lots of nightlife. It's easy to visit the Asakusa area. Good access for Tokyo and Japan. Keisei Skyliner to Narita Airport takes 45 minutes.
This a very tidy and comfortable business hotel. It is a 5 minute walk from Ueno JR station, and is located in a quiet back street with very little noise. The room was small (as with all Japanese hotels!) but was clean, well equipped with amenities such as shampoo, conditioner, and body wash, and had a decent sized bed. The free WiFi was consistently good with strong signal and reasonable speed. Numerous restaurants and bars are within 10 minutes walk in the area between Ueno and Okatchimatchi stations. The staff were friendly and helpful, and spoke enough English to answer most queries. I will stay here again on my next visit to Tokyo.
4 out of 5
for Everyone
by A verified traveler from Hyattsville, MD

Posted Jun 25, 2014
Pros: Friendliness of the staff; convenience to transportation; cleaniness of the room and hotel in general
Cons: Have more people fluent in English, but if you pack your patience, you can manage. I found everyone there ready and willing to help.
Location: Ueno Station, with many shops, was within walking distance. Extremely convenient. There was a great Indian restaurant a few doors down from hotel.
I stayed at the Ueno Terminal Hotel in October 2013 for seven days. It was my first trip to Japan. I chose this hotel because of its location in Ueno, Japan, and proximity to the Ueno Station (JR Rail) and subway (walking distance). The staff were extremely friendly and helpful. They went above and beyond to assist and accommodate me during my stay. My room was smaller than I'm used to, but was very comfortable. For the amount of time I planned on being in the room, I had all I needed - a clean bed and a place to shower. It was also nice that the cafe Pronto was connected to the hotel. Great for breakfast. I actually got to see some MLB playoff baseball there. :) Connectivity was spotty at times. Generally, all of Tokyo could be that way. Might want to rent a portable hotspot device during your stay. I don't know that I would stay here again if my stay would be longer than 7 days (only because of size of the room), but overall I thoroughly enjoyed my stay. I would recommend them to anyone looking for convenience and a realistic Japanese experience.
5 out of 5
for Everyone
by Keith from Reading Pa, U.S.A

Stay At Ueno Terminal Hotel

Posted May 10, 2014
Pros: All staff friendly,helpful, speak English, but willing to go the extra mile to help you with information.
Location: Close to JR Ueno rail station- 5 min walk, Ueon park- 5 min walk. Tokyo Sky Tree can be seen from Ueon Rail station. lawson's store close by 1 blk.
Arrived after 4:30 PM. Check in was no problem, Room was ready. Room was on the 4th Floor. Room clean,ready. Hotel Staff friendly,polite. Hotel close to the JR station 5 min walk. Lawson's store just down the street. Restaurant food very good and not over priced. Hotel area quite. All site seeing sites within walking distance of hotel 5 minutes,Ueno Park, Ueno Zoo and museums. I stayed for 7 days.
5 out of 5
for Everyone
by Mike from Los Angeles, CA

Just what you need!

Posted May 1, 2014
Great place that is close to Ueno station. Rates are good and the wifi is strong and fast. I would definitely stay here again. Clean place and the hotel staff is nice.
3 out of 5
for Everyone
by Phil from on the Coast

Ueno Terminal Hotel

Posted Apr 15, 2014
Pros: Good general standard for tourists and business. Good location.
Cons: There's not much scope for improvement I think.
Location: Close to Ueno railway station and historic park with galleries and museums, short train ride to Asakusa and Tokyo Sky Tree, very good area of Tokyo!
Decent business hotel near Ueno JR station, in quiet district, but rooms can be a bit cramped. Usual facilities such as pay TV but no kettles in rooms! The free Wi Fi they advertise is only in the lobby and you have to ask for a new password every day, but it is free. Staff are helpful (sometimes I think foreign guests ought to learn a bit more Japanese...). General ambience is a bit old fashioned, as in 1990, but in all it's good for its class.
4 out of 5
for Getaway With Friends
by Fan from Singaopre

Perfect location!

Posted Apr 14, 2014 on Hotels.com
The location is just nice. Very near from Ueno station.
5 out of 5
by Fong from Singapore

Clean & Great Location & Value for money

Posted Apr 13, 2014 on Hotels.com
Less than 5mins walk to the nearest train station (ie JR Ueno, Tokyo Metro Ueno & Keisei line). Room is clean with sufficient toiletries. Simple and value for money. They allow to drop luggage before check in time and send luggage to your room when it's ready.
5 out of 5
for Everyone
by A verified traveler

Very Pleasant Stay

Posted Apr 5, 2014
Very friendly people, approx 5 min walk to ueno station, keisei ueno station, ameyoko street and metro station. Nice and peaceful place.
4 out of 5
for Everyone
by Sho from Fukuoka, Japan

Very convenient and clean hotel.

Posted Apr 1, 2014
Pros: Convenience and cleaness.
Cons: The window of the one bed room could not be opened.
Location: The location is very near to Ueno Station, Ueno Park where several famous musium are located in.
Easy access to Narita, Central Tokyo area. Hotel staffs are very polite and kind.