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Reviews of Vessel Inn Ueno Iriya Ekimae

3 out of 5
Vessel Inn Ueno Iriya Ekimae
1-25-6, Iriya, Taito, Tokyo, Tokyo-to

Reviews

8.8

Excellent

Rating 10 - Excellent. 180 out of 379 reviews" "
Rating 8 - Good. 159 out of 379 reviews" "
Rating 6 - Okay. 33 out of 379 reviews" "
Rating 4 - Poor. 5 out of 379 reviews" "
Rating 2 - Terrible. 2 out of 379 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

kar siong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient. Nearest station only 3 min walking distance. 25 min walking to Ueno and Asakusa. Save a lot of money on transport. Although the room is small but the facility is complete like kettle. They also provided free drink and free supper ( local food). Worth to visit again.
Stayed 6 nights in Mar 2024
Response from ベッセルイン上野入谷駅前 フロント 浅野 on Mar 29, 2024
Thank you for taking the time out of your busy schedule to post a review. The nearest station is Iriya Station on the Hibiya Line, but it is also a 12-minute walk from Uguisudani Station on the JR Line. If you go to Ueno Station, you can use many lines. It is convenient as it is close to areas such as Asakusa and Ueno. We look forward to seeing you again next time.

10/10 Excellent

Shigetaka

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Too small for family of four.
The hotel was nice, friendly staff, nice breakfast. Despite the ad saying it sleeps 4 the room was way too small for a family of four. There was one double bed and one single bed. We opted to purchase the buffet breakfast and only found out after booking that this did not include the kids.
Stayed 2 nights in Dec 2023
Response from ベッセルイン上野入谷駅前 くちこみ担当 on Apr 14, 2024
Thank you very much for having stayed at our hotel this time.Also, thank you again for having posted a review despite being busy.However, I apologize for any inconvenience caused by having you pointed out.We will continue to devote our efforts to improving based on your opinions so that we can offer you a better stay.We look forward to the your next visit to Japan, and thank you for receiving valuable opinions.Thank you.

10/10 Excellent

Sui Kam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was very clean and the size was comfortable for two. Breakfast was delicious with many varieties and the menu appeared to be the same daily. The Iriya metro station is about 3 min walk. There were many excellent restaurants and supermarkets nearby. We would like to return this hotel if we are in Tokyo again.
Stayed 9 nights in Nov 2023
Response from ベッセルイン上野入谷駅前 フロント リン on Nov 25, 2023
Thank you for using Vessel Inn Ueno Iriya Ekimae.We would also like to thank you for your compliments regarding the room and breakfast.We are glad to hear that you enjoyed your stay with us.We look forward to serving you again.

8/10 Good

Sam

Stayed 1 night in Oct 2023
Response from ベッセルイン上野入谷駅前 フロント リン on Nov 25, 2023
Thank you for your evaluation.We look forward to seeing you again.

10/10 Excellent

Cathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to food such as yoshinoya and matsuya. However the highlight of the stay would have to be the Ochazuke supper provided at the hotel between 9pm and 11pm. This is a lovely experience which really sets this hotel apart from the others!
Response from ベッセルイン上野入谷駅前 フロント リン on Nov 25, 2023
Thank you for using Vessel Inn Ueno Iriya Ekimae.We would also like to thank you for your compliments regarding our Ochazuke service.We are glad to hear that you enjoyed your stay with us.We look forward to serving you again.

8/10 Good

John Cedric

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from the elevators being down during our stay and ac working on and off, the stay was pleasant
Stayed 5 nights in Oct 2023
Response from ベッセルイン上野入谷駅前 フロント 浅野 on Oct 9, 2023
この度は数あるホテルの中から、ベッセルイン上野入谷駅前にご宿泊いただき、誠にありがとうございます。お忙しいところ、口コミに投稿していただき、感謝申し上げます。エレベーターの故障が発生いたしまして大変ご迷惑をお掛けいたしました。また、機会がございましたら、ぜひベッセルイン上野入谷駅前をご利用くださいませ。またのご利用お待ちしております。

10/10 Excellent

Zhiyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean. great service. nice breakfast
Stayed 2 nights in Jul 2023
Response from ベッセルイン上野入谷駅前 フロント 仲間 on Aug 30, 2023
この度は多くのホテルの中から、ベッセルイン上野入谷駅前にご宿泊いただき、誠にありがとうございます。また、お忙しい中、口コミに投稿していただき、心より感謝申し上げます。たくさんのお褒めのお言葉を頂戴し、スタッフ一同、この上ない喜びでございます。また、機会がございましたら、ベッセルイン上野入谷駅前をどうぞよろしくお願いいたします。またのご利用お待ちしております。

10/10 Excellent

Rayson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the subway. Very convenient location .
Stayed 1 night in Jun 2023
Response from ベッセルイン上野入谷駅前 フロント 土居 on Jul 4, 2023
Thank you for choosing Vessel Inn Ueno Iriya Ekimae.We look forward to serving you again.

8/10 Good

Chong Kwan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean and convenient. Staff was friendly. Bottled water should be supplied daily. We stayed 7 nights, but got no bottled water when we checked in, also no bottled water the next day after we had the room cleaned. Bottled water doesn't cost much but it is not convenient for the tourists, that they have to go out to get it, especially when they returned to the hotel late at night! Hope this can be considered!
Stayed 7 nights in Apr 2023
Response from ベッセルイン上野入谷駅前 フロント ティリココミャッ on May 27, 2023
Thank you for staying with us and good review for friendly staff.We are so sorry for your inconvenient.About water if you will book our homepage website we will give a bottlle of water at check in time.When the room clean is necessary we cant give bottle of water.But 1st floor in the lounge we prepare welcome drink service(2 to 11 pm) there have water,juice,coffee you can drink it and that is free.We are so sorry again for your inconvenient.We look forward to seeing you again.Best regards、

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from ベッセルイン上野入谷駅前 フロント 川上 on Apr 6, 2023
ご評価いただきありがとうございます。またのご利用お待ちしております。

10/10 Excellent

Manami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

10/10 Excellent

Kanyarat

Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly personnel, very clean! I recommend this hotel!
Stayed 9 nights in Nov 2019

10/10 Excellent

KhairulN, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location - located about 1-2 minutes from Iriya station. Room was quite spacious and clean. There are also free light snacks and drink every afternoon till midnight. Staff was also friendly and attentive!
Stayed 5 nights in Nov 2019
Response from ベッセルイン上野入谷駅前 フロントスタッフ on Nov 30, 2019
このたびは、数あるホテルより、私どものホテルをお選びいただき、誠にありがとうございます。また、お忙しい中、ご感想をお寄せいただき、重ねてお礼申しあげます。とても嬉しい限りでご感想を拝見いたしました。フロントフタッフへのお褒めのお言葉やウェルカムサービスにつきましてもお喜びいただきとても嬉しく思います。お客様のお言葉を励みに、今後も快適にお過ごしいただけるよう、スタッフ一同努めてまいりますので、これからもベッセルイン上野入谷駅前をよろしくお願い申しあげます。またのご来館を心よりお待ち申しあげております。

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, with free snacks and drinks!
Our stay was excellent at Vessel Inn Ueno - the hotel is very close to a Metro stop (Iriya), only a few minutes walk. The hotel was very clean. The best part was the complimentary snacks and drinks - which is most welcome after a long day of exploring!! There is much to do at the nearby Ueno area. We highly recommend this hotel.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good location, it's nearly Iriya station entry 3 (Subway) nicely staff , good service , very clean
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free food in the evening and night time. Very thoughtful staff and very friendly.
Stayed 3 nights in Apr 2019

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveller friendly budget hotel
Great value for money. Reasonably close to Ueno Park and JR lines. The room was generally much bigger than other hotels of the same type which was great.
Stayed 6 nights in Mar 2019

10/10 Excellent

Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vessel Inn Ueno Iriya Ekimae hotel service is good
The hotel is quite new and was just 1 minute walk from Iriya mtr station. pricing is good and my wife and I stayed for 3 nites. I was impressed with the receptionist who could speak fluent english and her service is good. The room is clean with large windows even equipped with air-purity machine to ease my nasal sensitivity although it is a bit small and without any wardrobe. It was a surprise that the hotel offer us a welcome drink and dinner although we don't have available time to try as our travel schedule for eat and shop was fully occupied during the days. However, I was accidentally left my diamond ring in the hotel room upon checkout of the hotel and came back to HK. With long-distance call to the hotel representative Okuno and several emails, they help me to send back my ring to HK just at Christmas Eve. It's no doubt one of my best Christmas gift and unforgettable memories in my life. I am highly recommended this hotel and sincerely thanks for their excellent service.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel with good location
good service! impressed of having free flow of amenities at the reception; and you can have some light meal including tea/coffee/bread at dining area. location is good, just 1 metro station from ueno! will visit again
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Breakfast was very tasty with some sushi options, including yellow fin tuna sashima. hotel seems new or newly renovated. Room and bathroom were very clean. Close to Metro line, a bit of a walk to JR station.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was really clean but small. Friendly staff. I decided to not let them clean my room on the second day, so I put sign at the door. Surprised me when I came back to my room with a bucket of clean towels, robe, and toiletries in front of the door. The location is great. It takes about 1 minute to the subway station and 1 stop to Ueno. Around 2-3 minutes walk to Family Mart. There's also a tax-free shop nearby and some of the stuff that I bought was a couple dollars cheaper than stores in Ueno. They also have some instant ramen that are cheaper than Family Mart. P/s: Free ladies' stuff at the front desk. Also, FREE croissants, ice cream, coffee, and tea from 2 pm to 9 pm. After 9 pm to 11 pm, they serve Japanese meal (rice, pickle, fish, etc.) which is also FREE. They also offer free ice cube on the floor with the laundry.
Stayed 2 nights in Jul 2018

10/10 Excellent

Supasai, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Iriya station. Very quiet and peaceful area to live in. The staffs and rooms are very nice and clean. Recommended!
Stayed 4 nights in Jul 2018
Response from Vessel Inn Ueno Iriya Ekimae on Sep 5, 2018
Thank you for taking the time to share your experience on Expedia.We are delighted to hear your positive feedback about our service & facilities.We look forward to welcoming you back to our hotel in the near future.

10/10 Excellent

Wai Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money!
Despite the room is small but you got everything you need and still feel comfortable. There was a free afternoon tea with pastries. A value for money for business trip!
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good authentic japanese breakfast; great location to metro station, exceptionally helpful staff and quiet neighborhood.
Stayed 4 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet nice hotel near Ueno
Well located in a quiet area, just one stop from Ueno or 10 min walking. Service was nice, helpful staff. Room was clean with enough space.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice comfortable hotel with great staff
I'm glad I chose this hotel. The hotel staff were very sincere and helpful. The room was very clean. I'd say the room I had was smaller than average (which I expected), but it had everything I needed and was very comfortable. I also liked that they had complimentary coffee, bread and Ochazuke services. The Iriya area was very convenient for the purposes of my visit, which were to see old friends/colleagues and work in a quiet room, before flying abroad. Thank you!
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel on its own, phenomenal hotel for the price. Staff is great and very accommodating, breakfast buffet was excellent.

10/10 Excellent

Joerg, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Vessel Inn Iriya
Comfortable and clean hotel. Excellent buffet breakfast consisting of western as well as Japanese food. Very close to Iriya metro subway station (3 minutes from hotel once exited at exit 3). Room is typical of these type of hotels. Vending machines on several of the floors including complementary ice dispensers. Also washing machines and ironing for those who want it. Will keep your luggage until 2 pm once checked out. What more could one want?

10/10 Excellent

Wan Ling, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very near to train station. They are willing to allow me deposit my luggages before my stay. They even helped me to bring my luggages to my room before I checked in. Good service!

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Quite good but small room. Near metro station but far from JR Ueno station.

10/10 Excellent

Goodman, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean convenient. The breakfast is wonderful.
It's only a station away from Ueno, and around 3 mins walk from the metro sta. The hotel staffs are very friendly and are willing to help even they don't even speak English. The room is rather small but clean and cozy, perfect for single traveller actually. The breakfast is wonderful with a very reasonable price.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice staff, very good breakfast
nice staff, very good breakfast, convenient location

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Location is great! Just 1-2 min walk from the metro station. There are supermarket, convenience store and some restaurant nearby.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very small room for the price. Some good restaurants in the area.

10/10 Excellent

WILLIAM, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money, convenient
Excellent as usual

8/10 Good

david, wellington, new zealand

Liked: Cleanliness, staff & service, room comfort
very friendly staff and free coffee at their foyer
hotel is located only one station from Ueno shopping area , zoo, museums and parks.

8/10 Good

Denise, Mexico

Liked: Staff & service, room comfort
Good Hotel for Tokyo
It is located on a good neighborhood, near to subway station and some good restaurants. It is the typical Hotel in Tokyo, quite small but good enough for a couple of days. I would recommend to bring your own bed sheets since I found them a little bit stained. Great Staff and service.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights stay in Tokyo
This hotel is really close to Iriya subway station. Conveniently located with restaurants and supermarket within walking distance. Breakfast was included in the room charge, fairly good spread. Will consider staying here again.

8/10 Good

Simon, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near subway and shopping area
Helpful staff, good location, good facilities. The price is reasonable

10/10 Excellent

June Josephine, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good n cheap hotel
As with all jap room it is very small. The breakfast is very good and tasty. Location is also very good just 3 mins walk from subway. There are food outlet n is 15 mins walk to asakusa . Wifi is very strong anyway. Strongly recommed this hotel

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean hotel
Hotel near to train station and local market and bento shop all around hotel. Room come full set if toiletry, and front dest also given free mask and skincare .

8/10 Good

Ai, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the convenient of the hotel ^^ there's a bath tub... its good to take a dip after a long walk from shopping :)

8/10 Good

ORRAPHAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Language Barrier
They cannot handle English inquiry well. If you have problem about your room, it takes time for you to explain it in English. Unless you can speak Japanese, or everything goes smoothly, make a backup plan for language barrier.

4/10 Poor

Bob Brill, Sedona, AZ

Disliked: Staff & service, room comfort
Not actually an Ueno area hotel. Mile+ from any interesting features, but close to subway & just one stop away. Few English services (like even pictured menus) in the residential-type locale. Hotel staff not comfortable with English. Nice breakfast buffet. Acceptable room.

10/10 Excellent

USA Business Professional, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
I thoroughly enjoyed my stay. The staff were very helpful and friendly, and it is located very close to the Hibiya line. I will definitely stay there again!